7025 Logan Avenue North, Brooklyn Center, MN 55430
For more information about senior living options: (866) 208-4318
Overall Review of Empathy Home Care 11
Cons
The facility is described as an assisted living place that should be shut down due to illegal activity and abuse.- It is said to have a mice infestation, with claims of killing numerous mice in a short period.
- The staff are described as controlling and argumentative.
- There are investigations by the health department, MDH, a regional Ombudsman, and the Police Department.
- The facility is something to avoid at all costs and not to be entered by anyone.
- It is labeled a "hole in the wall" and the "bottom of disgust," with laws allegedly being broken.
- The reviewer advises avoiding Empathy Home Care because improvements are not being made.
Review
Empathy Home Care 11 in Brooklyn Center, MN is best suited for a resident with extremely low care needs and a family willing to act as constant watchdog. In practical terms, the setting described by a resident points to a highly challenging environment where safety, transparency, and consistent supervision are in question. For most seniors and their families, this facility represents a poor alignment with expectations for reliable care, due process, and humane daily living. The obvious takeaway is that only a highly vigilant, resourceful family, prepared to intervene aggressively and repeatedly, would consider this community a viable option. Otherwise, this is not a match.
The dominant reality conveyed is a cascade of red flags that outweigh any potential upside. The resident’s account alleges illegal activity, mental and physical abuse, and a severe mice infestation with ongoing harm and fatalities attributed to the environment. The sheer scale of these claims, paired with reports of a controlling, argumentative staff dynamic, creates a portrait of a facility where safety and dignity are not reliably protected. Independent investigations by health authorities, state agencies, and law enforcement are referenced, signaling a landscape of regulatory scrutiny that should alarm any prospective resident or family. Even acknowledging that this is a single review, the severity of the assertions warrants serious concern and thorough verification.
There are virtually no documented positives in the review to offset these major concerns. Without credible, verifiable advantages, such as consistently responsive staffing, clean inspections, transparent operations, and a proven track record of resident-centered care, the stated cons dominate the decision calculus. In other words, even modest benefits like adequate social activities, reasonable pricing, or a quiet neighborhood locale would have to be weighed against clear signals of danger and dysfunction. In the absence of mitigating factors, the negative indicators imply substantial risk for anyone considering placement here.
Families evaluating care options should take a disciplined, evidence-based approach. Begin with a formal check of licensing status, recent inspection reports, and open complaints with the Minnesota Department of Health and the state ombudsman. Request copies of any corrective action plans and the facility’s response to cited deficiencies. Conduct frank conversations with current residents and their families, and demand to see day-to-day routines, response times, and cleanliness standards during a scheduled tour. If any concern about safety, pest control, or staff conduct arises, treat it as a red flag that requires immediate escalation. Given the foregoing, alternatives with documented safety records and transparent governance should be prioritized.
Bottom-line guidance: this community should be avoided by families whose aim is consistent safety, dignity, and predictable care. The risk profile indicated by the available account, coupled with regulatory attention, suggests that other options will deliver far stronger protection and peace of mind. If a stay here becomes unavoidable due to limited choices, insist on rigorous oversight, formalized care plans, and frequent, documented reviews by independent monitors. Prepare to relocate at the first sign of deterioration or noncompliance, and position contingency plans in place before any transfer is contemplated. In short, prudent families will look elsewhere and reserve this option only for cases where every other avenue is exhausted and stringent safeguards are already in place.
5 resident community capacity
Assisted Living
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
Minneapolis-St Paul International (15 miles away)
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments
Fully furnished assisted living with restaurant-style dining, 24-hour supervision, personalized care, housekeeping, and move-in coordination.
Assisted Living Expenses and Long-Term Care Insurance: A Comprehensive Exploration
Securing Financial Support for Assisted Living: A Comprehensive Overview
Social Security Benefits and Assisted Living: Navigating Options Across the U.S.