125 West Broadway Avenue #102B, Minneapolis, MN 55411
For more information about senior living options: (844) 490-3973
They describe HealthMax as a great company to work for, noting that staff are friendly and helpful. They say Clint's needs are put above and beyond, and clients are treated with respect, dignity, and empathy. They consider it the best place to work.
The company is very unorganized and its billing is confusing, giving customers the runaround since June. The managers Emma and Audrey/Aubrey are confused and lack follow-through. They lie about understanding CDCS. The manager has no patience for disabled adults trying to understand the services. They are condescending and rude to disabled adults who self-advocate and demand to speak to case managers. They treat disabled adults as dollars and cents to be exploited and do not see them as consumers. They are pro-system and only respect system agents. They fail to call for intake, do not answer the phone for weeks, and do not follow up after intake. Overall, the reviewer would not recommend them.Healthmax Home Health Care Services II in Minneapolis is best suited for families who prize compassionate, personalized direct care and are prepared to navigate a lean administrative machine. When the care floor operates smoothly, clients receive attentive, respectful service that centers the person rather than the paperwork. But those requiring rock-solid onboarding, crystal-clear billing, and consistently proactive communication should consider alternatives. The gap between frontline care and back-office execution is the defining risk here and should drive the decision more than any heartwarming caregiver anecdote.
On the upside, caregivers who show up with genuine empathy and urgency can make a real difference. Several accounts praise staff who put a client's needs first, treating people with dignity and going the extra mile. That kind of commitment indicates a core strength: when the right person is assigned, the level of personal attention can approach excellence. For clients with complex needs or those who rely on daily hands-on support, this can be the difference between merely existing at home and truly thriving there.
Yet there is a persistent pattern of organizational difficulty that erodes trust and complicates daily life. Billing questions routinely unleash a runaround, with families reporting months of confusion and unclear charges. Intakes and start dates vanish into voicemails, and promised follow-ups often fail to arrive, leaving clients in limbo and services delayed or never initiated. Management communications are described as inconsistent, and a particularly troubling critique centers on how CDCS waivers are handled. Allegations of dismissiveness and even exploitation toward disabled adults cast a shadow over the reliability and ethics of care planning, particularly for those relying on consumer-directed arrangements.
When the strong caregiving can be paired with a reliable administrative backbone, the positives can still shine through. Families who stay actively involved - confirming intake timelines, scheduling, and regular check-ins - may experience solid, high-quality daily care despite the administrative noise. In practice, this means that the agency can deliver effective home support to clients who are organized and collaborative with the agency. However, for anyone using CDCS or anyone needing consistent, predictable service with transparent billing and clear case management, the risk of ongoing friction is high enough to overwhelm the benefits of compassionate care.
For families weighing alternatives, the decision is clear: if repeated intake failures, billing ambiguities, and sluggish management are unacceptable, look elsewhere. Seek providers with a proven intake timeline, a dedicated case manager, dependable billing practices, and proactive communication. For CDCS participants, ensure the agency will actively support consumer-directed care with respectful, transparent engagement. Before committing, demand a written service plan with a confirmed start date, a defined point of contact, and a short-term trial period to test reliability. Document the escalation path and the leadership contact for swift resolution of any issues.
In the end, the choice hinges on tolerance for administrative risk versus the value placed on direct-care quality. This agency can work for families who can actively manage the relationship and place a premium on compassionate, competent daily care. The caregiving potential is real, but the operational fragility is nontrivial and must be addressed up front. If the priority is dependable onboarding, clear billing, and consistent advocacy from a named manager, this is likely not the optimal match. Families should insist on crystal-clear intake dates, concrete billing procedures, a dedicated case manager, and an explicit escalation path before any commitment is made.
21 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Minneapolis-St Paul International (9 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Healthmax Home Health Care Services II in Minneapolis, MN is a premier assisted living community that offers a wide range of amenities and care services to meet the unique needs of its residents.
Our community provides a comfortable and fully furnished living environment for seniors to enjoy their golden years. Residents can relax and unwind in our outdoor spaces or explore the beautiful garden area. Our dining room offers restaurant-style dining where residents can enjoy delicious meals prepared by our talented culinary team. Special dietary restrictions are accommodated to ensure every resident's health and preferences are taken into consideration.
At Healthmax Home Health Care Services II, we understand the importance of maintaining an active and vibrant lifestyle. Our small library and resident-run activities encourage engagement and intellectual stimulation among our residents. Scheduled daily activities provide opportunities for social interaction and entertainment.
Safety is a top priority at our community, which is why we offer 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Our dedicated staff also provides medication management to ensure the well-being of each resident. For those with specific dietary needs, we offer diabetes diet options and specialize in meal preparation for various special dietary restrictions.
Convenience is key at Healthmax Home Health Care Services II. With nearby cafes, parks, pharmacies, physicians, restaurants, places of worship, and hospitals within close proximity, residents have access to all necessary amenities and services right at their fingertips.
Join us at Healthmax Home Health Care Services II in Minneapolis, MN for exceptional assisted living care in a comfortable and supportive environment.
Healthmax Home Health Care Services II is located at 125 West Broadway Avenue #102B, Minneapolis, MN 55411 in Hennepin County, Minnesota
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