125 West Broadway Avenue #102B, Minneapolis, MN 55411
For more information about senior living options: (844) 490-3973
The company is described as the best place to work. Clint's needs are prioritized beyond expectations. Clients are treated with respect, dignity, and empathy. HealthMax is described as a great company to work for, with friendly and helpful staff.
The company is very unorganized and provides a billing verification runaround that has persisted since June. The managers/owners Emma and Audrey/Aubrey are described as confused with no follow-through, which is very disappointing. CDCS waiver recipients are allegedly misled about CDCS, with management shown to be impatient, condescending, and rude to disabled adults, an ethical violation of disability inclusion. The company is portrayed as not valuing disabled African-American adults and as treating them as dollars and cents to be exploited. An individual reported repeated failures to secure an intake, with no calls or responses for weeks. Clients are told they are in the system for weeks but see no action, with multiple assurances of contact that never materialize, indicating unprofessionalism.The collection of reviews paints a picture of a company that elicits very mixed reactions from those who interact with it. On one hand, there are voices that praise the organization as a workplace and as a provider, highlighting dedication to clients and a culture that tries to put people first. On the other hand, there are numerous accounts of disorganization, missed communications, and troubling experiences with billing, intake, and disability services. Taken together, the feedback reads as a tangle of strengths and serious shortcomings that seem to depend largely on who is involved and when.
Several reviewers describe a remarkably positive workplace and client service culture. One account calls it the "best place to work," emphasizing that staff are committed to putting Clint's needs above all else and that clients are treated with respect, dignity, and empathy. Another reviewer echoes this sentiment, noting that HealthMax is a great company to work for and that employees are friendly and helpful. These testimonies suggest that, in certain settings or interactions, the organization can deliver thoughtful, respectful, and supportive care and workplace experiences.
However, the praise is tempered by more troubling experiences that focus on management, communication, and billing. A recurring thread is an impression of disorganization at the top, with specific names named as sources of frustration. Reviewers describe the manager or owner, Emma, along with Audrey or Aubrey, as being confused or lacking follow-through, which translates into a frustrating runaround for clients and their families. The feedback strongly implies that when it comes to administrative tasks or billing, promises are made but not reliably kept, leaving people feeling abandoned or misled.
A particularly serious line of critique centers on CDCS waiver recipients. One reviewer alleges that the company does not truly understand or honor the CDCS framework and accuses management of condescension, lack of patience for a disabled adult, and rude behavior. The critique goes further, claiming ethical violations of disability inclusion and portraying the organization as treating disabled adults more as dollars and cents than as consumers with legitimate needs. The reviewer asserts that, based on direct interactions with management, African-American disabled adults may not feel valued, and that the company appears more aligned with system agents than with consumer advocates. This is a stark accusation that points to deep concerns about inclusion, respect, and the core mission of serving disabled individuals.
There are also urgent, personal testimonials of ongoing attempts to engage with the company that went unanswered or unfulfilled. Chalice Tucker, for example, describes months of contact without an intake meeting ever taking place. An intake scheduled for 4-7-25 never occurred, and repeated calls went unreturned for weeks. The frustration is palpable, culminating in a strong recommendation against the organization. Another reviewer recounts signing up and waiting for confirmation of approval, only to later discover that they had already been in the system for two weeks without being informed. After multiple assurances that someone would be in touch, no one followed up, leaving the reviewer with the impression that the organization is not professional or reliable in its communications and next steps.
Putting these accounts together reveals a nuanced picture: the company appears capable of delivering compassionate, client-centered care and fostering a positive, supportive work environment in some contexts, while simultaneously facing significant challenges in administration, billing verification, intake processes, and equitable treatment of diverse clients. The discrepancies between what some staff and clients experience as a warm, respectful approach and what others experience as slow communication, mismanagement, or questionable handling of disability services suggest gaps that could be improved through stronger processes, clearer accountability, and a renewed commitment to consistent, respectful engagement with all clients, particularly those with disabilities and marginalized identities.
For prospective clients or employees, the message is to approach with careful due diligence. There are clear positives highlighted by some - empathy, respect, and a helpful, friendly team in certain contexts - but there are also repeated warnings about billing pitfalls, missing follow-ups, and conduct that some describe as condescending or dismissive toward disabled individuals. Verification of billing practices, a clear intake process, and reliable communication should be part of any consideration, and it may be prudent to seek direct references from current staff and recent clients to gauge how consistent the positive experiences are across different teams and timeframes.
21 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Minneapolis-St Paul International (9 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Healthmax Home Health Care Services II in Minneapolis, MN is a premier assisted living community that offers a wide range of amenities and care services to meet the unique needs of its residents.
Our community provides a comfortable and fully furnished living environment for seniors to enjoy their golden years. Residents can relax and unwind in our outdoor spaces or explore the beautiful garden area. Our dining room offers restaurant-style dining where residents can enjoy delicious meals prepared by our talented culinary team. Special dietary restrictions are accommodated to ensure every resident's health and preferences are taken into consideration.
At Healthmax Home Health Care Services II, we understand the importance of maintaining an active and vibrant lifestyle. Our small library and resident-run activities encourage engagement and intellectual stimulation among our residents. Scheduled daily activities provide opportunities for social interaction and entertainment.
Safety is a top priority at our community, which is why we offer 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Our dedicated staff also provides medication management to ensure the well-being of each resident. For those with specific dietary needs, we offer diabetes diet options and specialize in meal preparation for various special dietary restrictions.
Convenience is key at Healthmax Home Health Care Services II. With nearby cafes, parks, pharmacies, physicians, restaurants, places of worship, and hospitals within close proximity, residents have access to all necessary amenities and services right at their fingertips.
Join us at Healthmax Home Health Care Services II in Minneapolis, MN for exceptional assisted living care in a comfortable and supportive environment.
Healthmax Home Health Care Services II is located at 125 West Broadway Avenue #102B, Minneapolis, MN 55411 in Hennepin County, Minnesota
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