125 West Broadway Avenue Ste 102B, Minneapolis, MN 55411
For more information about senior living options: (844) 490-3973
HealthMax is a great company to work for. Its staff are friendly and helpful. They treat clients with respect, dignity, and empathy. They put Clint's needs above and beyond.
The company is described as very unorganized. The billing is confusing and customers receive the runaround. The managers Emma and Audrey/Aubrey are described as confused and lacking follow-through. They allegedly lie about understanding CDCS. They lack patience for disabled adults trying to understand services and are condescending and rude. They treat disabled adults as dollars and cents to be exploited, not as consumers. Management is described as pro-system and not valuing African-American disabled adults. The intake process is unreliable: intake meetings are not scheduled and calls are not answered; follow-up is poor. They fail to inform customers of approvals or start services, requiring repeated calls and still delivering nothing.Healthmax Home Health Care Services I in Minneapolis is best suited for families that prize compassionate, dignity-forward care and are willing to navigate an agency whose frontline staff may shine even when operations stumble. When care flows, clients experience respectful, patient-centered attention from caregivers who put individual needs first. The strongest signal from the reviews is that the people delivering direct care can be considerate, empathetic, and genuinely committed to meeting clients' needs. This makes the agency a plausible fit for families who can stay close to scheduling and advocate for timely service, rather than for those who require pristine administrative reliability.
Those weighing options should explicitly consider alternatives if consistent intake, clear communication, and stable billing are nonnegotiable. One reviewer urges caution for CDCS waiver recipients, suggesting the agency does not align with the expectations of disability inclusion or consumer-directed care. In practical terms, this signals that families relying on waivers or complex eligibility navigation may encounter friction. Additionally, the pattern of missed intakes, delayed starts, and sporadic follow-ups raises red flags for anyone who cannot tolerate repeated attempts to obtain basic scheduling or service confirmation. For families needing predictable, well-documented processes, other providers may offer smoother initial traction.
The positive aspects - staff friendliness, respect, and a demonstrated commitment to clients' dignity - do offset somewhat against the chief drawbacks, but not enough to neutralize them for many potential clients. When the agency delivers care, the experience can be meaningful: caregivers appear capable of putting clients' needs first, and some reviewers highlight a culture where staff go above and beyond for individual cases. However, the gains from these strengths are undermined if the administrative backbone fails to secure timely intake, accurate billing, and steady communication. In a decision framework, that trade-off makes Healthmax a viable option primarily for families who can tolerate operational unpredictability in exchange for high-quality in-person care.
From the concrete feedback, several recurring failure points demand close scrutiny. Billing confusion and running around since June create a persistent sense of instability that centers on financial transparency and accountability. The leadership dynamic described as inconsistent, with managers who seem overwhelmed or unclear about next steps, compounds the problem by delaying resolution. Intake processes - intended to establish eligibility, start services, and assign a case manager - appear frequently sidetracked or abandoned, leaving potential clients in limbo for weeks. When critical steps like intake appointments, start dates, and follow-up communications fail to materialize, even the most capable direct-care staff cannot deliver reliable, ongoing support.
This combination of strong frontline care and weak administrative discipline makes the decision context clear. If the priority is having caregivers who treat clients with genuine respect and are attentive to their individual preferences, Healthmax can be compelling - provided there is a trusted advocate to monitor billing, scheduling, and intake. If, instead, the preferred stance emphasizes predictable start dates, timely calls, and airtight billing, families should look to alternatives with a proven track record of administrative reliability. The agency's environment may suit those who are prepared to step in as partners with administration to ensure that care does not stall while approvals and payments are being sorted out.
In the end, the call comes down to risk tolerance and care goals. Healthmax offers real value where personal care quality is the priority and administrative bumps can be managed. For families needing airtight intake, consistent scheduling, and transparent billing from day one, a different agency is often the wiser path. Before committing, demand a concrete intake timeline, a documented care plan, and a named case manager with guaranteed responsiveness. Verify waiver compatibility in writing, clarify billing contacts and processes, and request recent references who faced similar administrative challenges. With these guardrails, families can determine whether Healthmax's compassionate caregiving aligns with their overall requirements or whether a more administratively solid option better fits the situation.
21 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Minneapolis-St Paul International (9 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Healthmax Home Health Care Services I in Minneapolis, MN is a welcoming assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.
Our fully furnished apartments provide a cozy and home-like atmosphere for our residents, with cable or satellite TV available for their entertainment. Our dining room offers restaurant-style dining where residents can enjoy delicious meals prepared by our staff, taking into consideration any special dietary restrictions they may have.
We understand the importance of maintaining a clean living space, which is why we provide housekeeping services to keep our residents' apartments neat and tidy. For those who enjoy spending time outdoors, we offer a beautiful garden and outdoor space where they can relax and soak up some sunshine.
At Healthmax Home Health Care Services I, we prioritize the health and safety of our residents by providing 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Our dedicated staff also ensures that medication management is done accurately and timely. We have a mental wellness program in place to support the emotional well-being of our residents.
Residents can engage in various activities organized by both our staff and themselves. Our small library provides access to books for those who enjoy reading. Wi-Fi/high-speed internet is available throughout the community for easy connectivity.
Convenience is key at Healthmax Home Health Care Services I, as we are surrounded by numerous amenities. There are five cafes nearby for socializing over coffee or tea, ten parks nearby for enjoying nature walks or picnics, thirteen pharmacies nearby for easy access to medications, two physicians nearby for medical consultations, thirty-three restaurants nearby offering diverse culinary experiences, two places of worship nearby for spiritual fulfillment, and four hospitals nearby ensuring prompt medical care when needed.
Overall, at Healthmax Home Health Care Services I in Minneapolis, MN, we strive to create a comfortable and engaging environment where seniors receive personalized care while enjoying an array of amenities and easy access to nearby conveniences.
Healthmax Home Health Care Services I is located at 125 West Broadway Avenue Ste 102B, Minneapolis, MN 55411 in Hennepin County, Minnesota
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