Hawthorne House II

501 Kelly Drive, Golden Valley, MN 55427

For more information about senior living options: (844) 490-3973

3.6 from 27 reviews
5 stars
17
4 stars
1
3 stars
0
2 stars
0
1 stars
9

Assisted Living

Overall Review of Hawthorne House II

Pros

  • pro Meadow Ridge provides a wonderful experience with staff who are delightful, accommodating, patient, and helpful.
  • pro The facility feels like a small, family-run center where everyone knows the residents and looks out for them.
  • pro Families report easy, transparent communication with the on-site NP and nursing staff.
  • pro Meadow Ridge staff are described as compassionate and going above and beyond, even during hospice care.
  • pro The memory care unit is staffed by kind, competent professionals in a clean and pleasant environment that residents enjoy.
  • pro Transitions into Meadow Ridge are supported by staff who assist with moving and care planning, easing the process for families.
  • pro Overall, Meadow Ridge is highly recommended by families who value continuity of care and a caring community.

Cons

  • pro The reviewers claim Meadow Ridge failed to keep their relative safe and healthy.
  • pro It is alleged that some aides disappear behind locked doors and do not wear gloves, compromising safety.
  • pro They report meals were delivered to rooms with no drinks, contributing to dehydration.
  • pro The resident was left in her room all day, leading to depression and worsening mobility.
  • pro The staff are described as largely lazy with few exceptions, and leadership did not address concerns.
  • pro There are allegations of HIPAA violations and sharing residents' personal health information.
  • pro Management is criticized for not responding to concerns and for a perceived lack of accountability.

Review

Meadow Ridge in Golden Valley has produced a broad spectrum of experiences for families seeking senior living, especially for those navigating memory care and the elderly waiver. Across multiple voices, the common thread is that the facility can feel like a close-knit, caring community where continuity of staff and real personal connections matter a great deal. Several reviewers describe staff across roles - nurses, nutritionists, cleaning crews, maintenance, and even marketing - as genuinely delightful to work with. They emphasize that living with higher care needs is made easier by people who know their loved ones well, recognize their baselines, and communicate openly. One family highlights the sense that Meadow Ridge "feels like a small family-run center where everyone knows the clients, family, etc and look out for each other," a sentiment echoed by others who repeatedly point to the warmth and accessibility of the front-desk staff, maintenance personnel, and care teams.

A number of reviews highlight the practical benefits of continuity of staff. When caregivers see a resident every day, they learn what constitutes a normal day, how a resident typically responds to routines, and how to respond when something seems off. This familiarity is particularly meaningful for memory care residents, where changes in behavior or mood can be subtle but significant. Reviewers consistently note that the NP connected to Meadow Ridge, the online communication portal, and the on-unit nursing team provide reliable, transparent updates and make it easier for families to stay informed. One reviewer recalls the moment the team orchestrated a transition from Assisted Living to Memory Care - well after the initial move - describing how the receptions, maintenance crew, and other staff stepped in to relocate their loved one in under a couple of hours, a gesture that reinforced the perception of Meadow Ridge as a "family" that rises to the occasion.

The positive testimonials continue with stories of coordinated medical oversight and easy access to care. The nurse practitioner linked to the facility is described as accessible, communicating with families through an online portal, and regularly checking in on residents. For families, the ability to reach caregivers and administrative staff without friction is a recurring source of reassurance. In at least one account, the overall experience is framed as a strong match for someone with intensified care needs, culminating in praise for the staff's compassion during challenging times, including hospice, where the family felt the Meadow Ridge team went "above and beyond." The sentiment is that Meadow Ridge can be an excellent fit for families seeking stability, warmth, and a collaborative approach to care, especially when viewed over a span of eight months or more.

Yet the narrative is not uniformly positive. A separate, lengthy account from a family caring for a mother-in-law with Alzheimer's paints a troubling picture of safety concerns and unmet needs. The reviewer describes a persistent pattern of what they view as inadequate safety measures, inconsistent care, and gaps in basic hygiene and housekeeping. They recount daily or near-daily visits where the caregiver needed to intervene in routine tasks - helping with showers, assisting with meals that were consumed in a resident's room, and managing soiled clothing and laundry that were not promptly addressed. Notably, the family claims that staff sometimes disappeared or were inaccessible, gloves were not consistently used, and important tasks were not completed, even after meetings with leadership. In one jarring moment, they mention being given a plumbing tool (a snake) to fix an overflowing toilet, illustrating what they perceived as a lack of timely, hands-on problem-solving.

The same review details a turning point: the decision to move their mother-in-law to a different memory-care provider in a western suburb after persistent concerns about safety and engagement. A key point of contention involved hydration and nutrition - phrases like "we can't force residents to drink" were contrasted with the family's observation that drinks and meals were sometimes delivered to rooms without accompanying liquids or sufficient opportunity for nourishment. They emphasize that the new facility now offers liquids more reliably, and they contrast that experience with Meadow Ridge's handling of hydration. The reviewer's conclusion is a strong warning: they urge others to consider alternatives for memory care and Elderly Waiver services, warning that Meadow Ridge did not meet their expectations for safety, engagement, and dignity.

Another review adds a layer of skepticism about staff culture and accountability, suggesting that some employees may protect their own reputations or engage in problematic behaviors. The author claims to have observed personal disclosures about other residents and to have heard unprofessional conversations that could violate privacy. They also allege a broader pattern of staff in memory care who were not attentive or who favored avoidance over intervention. The reviewer recounts a nested set of concerns - an assertion of laziness, missed showers, and a broader sense that the staff's focus was not always on meeting residents' needs. Against this backdrop, there are explicit claims about HIPAA violations, late responses to concerns, and even allegations about staff behaviors outside work hours. Taken together, this review frames Meadow Ridge as a facility where some families feel deeply dissatisfied with the quality of care and the safety of their loved ones.

The composite picture, then, is one of strong, heartfelt advocacy from some families alongside stark, cautionary experiences from others. For some residents and their families, Meadow Ridge provides a comforting, well-connected environment where caregivers know their loved ones, communicate clearly, and respond quickly to changes in health or mood. For others, especially those with memory-care needs or more complex safety concerns, the experience can be fraught with perceived lapses in care, safety, and accountability. The range of narratives underscores how critical individualized assessments are when choosing senior living, and how important it is to visit multiple times, meet with administration, and review how a facility handles memory care and chronic conditions.

In sum, Meadow Ridge appears capable of delivering warmth, continuity, and responsive care for many residents, particularly when the care needs are well managed and staff familiarity is present. However, the most challenging accounts remind families that the quality and safety of memory-care services can vary, and that ongoing vigilance, direct communication with leadership, and careful consideration of each resident's specific needs are essential. Prospective residents and families should weigh the positive experiences of staff continuity and accessible care against the concerns raised by others, and should seek out current, firsthand input from families with residents in similar situations. If you're evaluating Meadow Ridge, a thorough in-person tour, direct conversations about memory-care protocols, and a clear plan for hydration, hygiene, and activity engagement will be crucial to determine whether it is the right fit for your loved one.

Features

Housing

  • 4 resident community capacity 4 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Minneapolis-St Paul International (10 miles away) Minneapolis-St Paul International (10 miles away)

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Hawthorne House II in Golden Valley, MN is an exceptional assisted living community offering a range of amenities and care services to ensure the comfort and well-being of its residents. The community boasts a dining room where delicious meals are served, providing residents with nutritious and delectable options. Each living space is fully furnished, allowing residents to feel at home from the moment they move in.

The facility features a beautiful garden and outdoor space, creating a tranquil environment for residents to enjoy nature or engage in outdoor activities. Housekeeping services are provided, ensuring that the community remains clean and tidy at all times. Move-in coordination is also available to assist residents in transitioning smoothly into their new home.

Residents can stay connected with family and friends as the community offers telephone and Wi-Fi/high-speed internet services.

In terms of care services, Hawthorne House II provides comprehensive assistance with activities of daily living such as bathing, dressing, and transfers. The staff coordinates with healthcare providers to ensure that each resident's specific medical needs are met. Residents with diabetes can benefit from specialized diet plans while medication management services are available to support proper treatment regimens.

The dining experience at Hawthorne House II caters to special dietary restrictions, taking into account individual preferences and needs. A variety of scheduled daily activities are offered, providing opportunities for socialization and engagement within the community.

Convenience is a highlight of this location, with an array of nearby amenities including 5 cafes, 7 parks, 15 pharmacies, 2 physicians' offices, 28 restaurants, 3 places of worship, and 2 hospitals serving the surrounding area.

At Hawthorne House II in Golden Valley, MN, residents receive exceptional care in a warm and inviting environment that allows them to maintain their independence while receiving the assistance they need.

Nearby Places of Interest

Restaurants

  • Culver's (0.9 miles)
  • Taco Bell (0.9 miles)
  • ShowPlace ICON Theater (1.7 miles)
  • Olive Garden (2.6 miles)
  • BLVD Kitchen & Bar (2.6 miles)
  • McDonald's (2.9 miles)
  • Yum (3.2 miles)

Pharmacies

  • Walgreens (1.4 miles)
  • Walgreens (1.6 miles)
  • CVS Pharmacy (1.7 miles)
  • Walgreens (3.4 miles)
  • Walgreens (3.5 miles)
  • HyVee Pharmacy (3.6 miles)
  • Walgreens (3.7 miles)

Hospitals

  • Regency Hospital (2.1 miles)
  • Park Nicollet Methodist Hospital (3.7 miles)
  • Csc Gi Lab (5.5 miles)
  • Hennepin County Medical Center (5.5 miles)
  • Plymouth Surgery Center (5.9 miles)

Parks

  • Dakota Dog Park (2.1 miles)
  • Aquila Park (2.6 miles)
  • French Regional Park (3.9 miles)
  • Twin Lake Beach Park (4.3 miles)
  • Loring Park (4.6 miles)
  • North Loop Dog Park (4.6 miles)
  • Parkers Lake Park (5 miles)

Cafes

  • Angel Food Bakery & Coffee Bar (2.4 miles)
  • Spyhouse Coffee (4.2 miles)
  • Dunn Brothers Coffee (4.5 miles)
  • Caribou Coffee (4.7 miles)
  • Jinx Tea (4.8 miles)

Places of Worship

  • Elim Church Center (3.6 miles)
  • Shepherd of the Hills Lutheran Church (4.7 miles)
  • Westminster Presbyterian Church (4.9 miles)

Physicians

  • Ellgaard Annemarie Park Nicollet Clinic Carlson Parkway Minnetonka (4.8 miles)
  • Northwest Family Physicians PA (4.8 miles)
  • Whittier Clinic (5.2 miles)
  • Minnesota Gastroenterology PA (5.9 miles)
  • Metropolitan Dermatology & Cutaneous Surgery PA (6.3 miles)
  • Northwest Family Physicians Plymouth (6.4 miles)
  • Partners In Pediatrics (6.6 miles)

Frequently Asked Questions

Where is Hawthorne House II?

Nearby Communities

Related Resources

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