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4.8 from 70 reviews
5 stars
66
4 stars
0
3 stars
1
2 stars
0
1 stars
3
Overall Review of Synergy Homecare of Minneapolis
common16 reviews mention this
Communication is consistently praised
Communication with the office and care team stands out as reliable and timely.
Several reviewers say the office kept families informed and made the process organized, with clear answers and updates when needs changed. Others specifically call out prompt, efficient communication and staff that proactively let them know when coverage shifts were needed. One reviewer, however, described missed follow-through with messages and an overall lack of coordination during the short time they used the service.
common54 reviews mention this
Caregivers are described as compassionate
Caregivers are repeatedly described as kind, caring, and respectful in the home.
Across many reviews, residents and families describe caregivers as gentle and compassionate, with attention to emotional as well as physical needs. Multiple reviewers mention dignity and respect, and describe feeling peace of mind because the team seemed personally invested. This theme also shows up in accounts involving hospice and dementia-related support, where families emphasize comfort and reassurance during difficult periods.
common5 reviews mention this
Punctual visits and dependable timing
Residents and families mention caregivers arriving on time and staying on schedule.
Several reviewers say caregivers consistently showed up on time and were dependable with day-to-day support. A few also mention that the service was flexible with scheduling and could adjust to what families needed, including changes to hours. One reviewer reported problems with coverage, including days when a caregiver did not arrive as expected.
common6 reviews mention this
Flexibility when needs change
The team is described as flexible when care schedules need to adjust.
Reviewers describe starting with a workable schedule and then adding services or coverage as health needs changed. Some note quick setup for additional care and the ability to shift hours or tailor support to the situation. Another review points to a gap in continuity of the caregiver team during a short period of use, suggesting flexibility may vary by circumstances.
caveat2 reviews mention this
Continuity and message passing can slip
A few reviewers report issues with continuity and communication during care.
One reviewer said they experienced a lack of communication and described confusion around clock-in and clock-out processes. Another reported promises about consistent caregiver continuity not being met, along with unorganized office communication and at least two occasions where their dad did not receive a caregiver for the day.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Transportation
Minneapolis-St Paul International (11 miles away)
Nearby Places of Interest
Restaurants
Culver's (0.8 miles)
Taco Bell (1.1 miles)
ShowPlace ICON Theater (1.9 miles)
Olive Garden (2.5 miles)
BLVD Kitchen & Bar (2.6 miles)
McDonald's (3.1 miles)
Kona Grill (3.2 miles)
Pharmacies
Walgreens (1.4 miles)
CVS Pharmacy (1.5 miles)
Walgreens (1.8 miles)
Walgreens (3.3 miles)
HyVee Pharmacy (3.4 miles)
Walgreens (3.6 miles)
Walgreens (3.7 miles)
Hospitals
Regency Hospital (2.1 miles)
Park Nicollet Methodist Hospital (3.9 miles)
Csc Gi Lab (5.6 miles)
Hennepin County Medical Center (5.6 miles)
Plymouth Surgery Center (5.7 miles)
Parks
Dakota Dog Park (2.3 miles)
Aquila Park (2.8 miles)
French Regional Park (3.7 miles)
Twin Lake Beach Park (4.3 miles)
Loring Park (4.7 miles)
North Loop Dog Park (4.8 miles)
Parkers Lake Park (4.8 miles)
Cafes
Angel Food Bakery & Coffee Bar (2.5 miles)
Spyhouse Coffee (4.4 miles)
Caribou Coffee (4.6 miles)
Dunn Brothers Coffee (4.7 miles)
Jinx Tea (5 miles)
Places of Worship
Elim Church Center (3.5 miles)
Shepherd of the Hills Lutheran Church (4.8 miles)
Westminster Presbyterian Church (5 miles)
Physicians
Northwest Family Physicians PA (4.7 miles)
Ellgaard Annemarie Park Nicollet Clinic Carlson Parkway Minnetonka (4.7 miles)
Whittier Clinic (5.4 miles)
Minnesota Gastroenterology PA (5.7 miles)
Metropolitan Dermatology & Cutaneous Surgery PA (6.2 miles)
Synergy Homecare of Minneapolis is located at 7575 Golden Valley Road #378, Golden Valley, MN 55427 in Hennepin County, Minnesota
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Minneapolis-St Paul International (11 miles away)
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