Synergy Homecare of Minneapolis in Golden Valley, MN

Pros

• The caregiver Steve went above and beyond and formed a true friendship with Dad.
• The Synergy team was gentle, comforting, and offered kind words to everyone.
• Synergy helped families navigate hospice journeys with compassion and support.
• Suzanne formed a meaningful bond with Mom, who looked forward to her visits.
• The last week, Suzanne cleared her schedule to be there when help was needed, for which the family is forever grateful.
• The care teams were consistently compassionate, attentive, and focused on both physical and emotional needs.
• Mitch and the Synergy team arranged care quickly and with great kindness, giving peace to families.
• The entire staff is caring, thoughtful, and communicates with timely, clear updates.
• Families felt a sense of peace and dignity for their loved ones under Synergy's care.
• The office staff are professional, responsive, and work to match caregivers well.
• Synergy helped loved ones stay at home with independence and grace, often becoming like family.
• Clients and families consistently praise Synergy for high-quality care and reliability.

Cons

• What was promised was not delivered.
• The same caregiver was not provided consistently, with no more than two days in a row for the same person.
• Some caregivers were great, but others were less than great.
• The office seemed unorganized and some messages were never passed on.
• In the short time they used the service, a caregiver was not provided on certain days (two occasions).
• Requests for specific caregivers were problematic.

Review

Synergy Home Care of Golden Valley is best suited for families who want a trusted, person-centered in-home care solution that keeps a loved one living at home with dignity. The model is especially effective for seniors with memory challenges, those nearing the end of life who opt for hospice at home, and families seeking reliable respite while juggling full caregiving responsibilities. The program excels when the goal is meaningful companionship, gentle assistance with daily tasks, and strong communication with relatives. Under Mitch Bloom's leadership, the agency emphasizes careful caregiver matching, responsiveness, and a culture of going beyond standard expectations.

Alternatives are worth considering for certain scenarios. If a constant, predictable cadre of same caregivers every day is non-negotiable, or if 24/7 skilled oversight is required within a specialized care setting, a traditional assisted living or skilled nursing facility may be more appropriate. Families that cannot coordinate a rotating staff or prefer institutional branding of care may find the home-care model challenging at times. A small subset of reviews notes scheduling or communication hiccups and occasional caregiver variability, which may influence the experience depending on the patient's needs.

On the upside, the strongest asset is the care team's character. Caregivers are repeatedly described as warm, competent, and genuinely attentive to both physical needs and emotional comfort. The consistent praise for timely arrivals, responsible housekeeping, and respectful, patient interactions translates into real peace of mind for families. Office staff are portrayed as professional and accessible, with efficient onboarding and ongoing support. The ability to align caregivers with a patient's personality and routines - plus the agency's readiness to coordinate with hospice and other providers - significantly reduces family stress in tough times.

However, the experience is not universally seamless. A notable critique centers on caregiver consistency: not every family experienced the promised model of all-day, same caregiver coverage, and some messages or scheduling requests did not pass smoothly through the office. That kind of inconsistency can complicate care, especially for someone with complex needs or dementia. While these cases appear to be the exception rather than the rule in a large volume of positive feedback, they are real trade-offs to consider when planning long-term arrangements.

Still, the pros robustly offset the cons for most families. The scale of compassionate care, persistent reliability in emergencies, and the ability to adapt to changing needs (including hospice transitions) create a practical, low-drama path to keeping a loved one at home. The long-standing track record - spanning years of service, high caregiver quality, and ongoing family referrals - offers a credible signal that what works well for most will work well for many. Mitch and the team are repeatedly praised for leadership, responsiveness, and a willingness to tailor services to the family's evolving situation.

Decision guidance: for families prioritizing dignity, relationship-based care, and the comfort of staying at home, Synergy Home Care of Golden Valley is a credible, strong choice. It is particularly well-suited for dementia and hospice scenarios, where consistent companionship and seamless coordination with health professionals matter. Those who need a fixed daily caregiver roster or 24/7 intensive medical supervision in a facility setting should explore alternatives. Before committing, meet the owner, discuss caregiver matching, request a plan with named caregivers, and assess whether the agency's scheduling flexibility aligns with the care timeline.

Restaurants

• Culver's (0.8 miles)
• Taco Bell (1.1 miles)
• ShowPlace ICON Theater (1.9 miles)
• Olive Garden (2.5 miles)
• BLVD Kitchen & Bar (2.6 miles)
• McDonald's (3.1 miles)
• Kona Grill (3.2 miles)

Pharmacies

• Walgreens (1.4 miles)
• CVS Pharmacy (1.5 miles)
• Walgreens (1.8 miles)
• Walgreens (3.3 miles)
• HyVee Pharmacy (3.4 miles)
• Walgreens (3.6 miles)
• Walgreens (3.7 miles)

Hospitals

• Regency Hospital (2.1 miles)
• Park Nicollet Methodist Hospital (3.9 miles)
• Csc Gi Lab (5.6 miles)
• Hennepin County Medical Center (5.6 miles)
• Plymouth Surgery Center (5.7 miles)

Parks

• Dakota Dog Park (2.3 miles)
• Aquila Park (2.8 miles)
• French Regional Park (3.7 miles)
• Twin Lake Beach Park (4.3 miles)
• Loring Park (4.7 miles)
• North Loop Dog Park (4.8 miles)
• Parkers Lake Park (4.8 miles)

Cafes

• Angel Food Bakery & Coffee Bar (2.5 miles)
• Spyhouse Coffee (4.4 miles)
• Caribou Coffee (4.6 miles)
• Dunn Brothers Coffee (4.7 miles)
• Jinx Tea (5 miles)

Places of Worship

• Elim Church Center (3.5 miles)
• Shepherd of the Hills Lutheran Church (4.8 miles)
• Westminster Presbyterian Church (5 miles)

Physicians

• Northwest Family Physicians PA (4.7 miles)
• Ellgaard Annemarie Park Nicollet Clinic Carlson Parkway Minnetonka (4.7 miles)
• Whittier Clinic (5.4 miles)
• Minnesota Gastroenterology PA (5.7 miles)
• Metropolitan Dermatology & Cutaneous Surgery PA (6.2 miles)
• Northwest Family Physicians Plymouth (6.2 miles)
• Partners In Pediatrics (6.4 miles)