Synergy Homecare of Minneapolis

Pros

• The family appreciates how SYNERGY assesses their loved one's needs and effectively communicates with them, ensuring that the caregiver assists rather than takes over.
• Customers commend SYNERGY for their efficient service, always prioritizing the client's preferences and routines while paying attention to detail.
• Many reviewers express satisfaction with SYNERGY's transparency and open communication, highlighting a contrast with previous experiences at other companies.
• Caregivers are often described as kind, attentive, and proactive in caring for clients, going beyond basic needs to ensure comfort and happiness.
• Families feel reassured by the prompt response from SYNERGY when scheduling services and addressing any questions or concerns.
• Clients note significant improvements in their loved ones' quality of life thanks to the assistance provided by SYNERGY Homecare professionals.
• Reviewers consistently recommend SYNERGY Homecare to others seeking dependable home care services due to their professionalism and thoroughness.

Cons

• The promised consistency in caregivers was not delivered, resulting in frequent changes that hindered rapport-building with the client.
• Some caregivers were less than satisfactory, and there were issues with communication and organization when contacting the office.
• On two separate occasions, the client's father did not receive a caregiver for the day, which was particularly concerning given his health issues.
• Requests for specific caregivers were problematic despite having a large pool of staff, leading to dissatisfaction with service quality.
• Overall, the reviewer expressed frustration and disappointment with both the service provided and some of the caregivers encountered.

Review

The experiences shared by families engaging the services of SYNERGY HomeCare paint a multifaceted picture of the quality of care provided, highlighting both commendations and some areas for improvement. On one hand, numerous reviewers express profound gratitude for the compassionate and attentive nature of caregivers. Many families appreciate the level of understanding that SYNERGY displays in assessing individual needs and communicating effectively with family members. This approach ensures that clients are not merely recipients of care but active participants in their own daily activities, allowing them to maintain a sense of independence and dignity.

Families have noted how efficient SYNERGY is in its operations. Reviewers frequently mention that they can count on caregivers to respect the wishes and routines of their loved ones, prioritizing what is important to them above all else. The commitment to detailed care does not go unnoticed; families describe caregivers as being particularly attentive to daily routines and personal preferences, which significantly contributes to an improved quality of life for their loved ones. Moreover, when unexpected changes arise—such as a caregiver unable to fulfill their shift—families commend SYNERGY’s proactive communication regarding replacements or alterations in schedule.

It is noteworthy that many individuals have compared SYNERGY favorably against other home care services they have previously utilized. Their sentiments often reflect a sense of relief upon transitioning to SYNERGY after experiencing dissatisfaction elsewhere. Clients highlight the transparency, honesty, and overall professionalism exhibited by both caregivers and office staff alike. This positive feedback underscores a critical perception: that building trust with families is essential in home care settings where vulnerability may be heightened.

Clients also share heartfelt stories about personal experiences with caregivers who demonstrate both competence and compassion. For instance, some reviewers recount how caregivers went out of their way to ensure comfort and happiness for individuals dealing with significant health challenges or post-surgery recovery needs. In particular, those requiring physical assistance—like help after knee replacements—speak highly of how supportive staff were during such pivotal times in their rehabilitation journeys.

However, while many reviews are overwhelmingly positive, some articulate clear frustrations with specific operational shortcomings at SYNERGY HomeCare. A recurring complaint centers around caregiver consistency; certain clients felt misled by promises regarding having familiar faces providing ongoing support for their loved ones. Instead, these families experienced frequent turnover among caregivers that frustrated efforts at establishing meaningful connections essential for effective caregiving, especially for elderly clients facing cognitive or sensory impairments.

Despite these challenges reported by a minority of users, it remains evident that most clients find great value in the service provided by SYNERGY HomeCare. Families praise not only the attentiveness but also the willingness of staff to adapt as needed—whether accommodating different schedules or adjusting approaches based on evolving health situations—and this adaptive capability resonates strongly with those utilizing these services part-time or full-time alike.

In summary, while there are areas needing refinement primarily related to caregiver consistency and organizational communication processes, the overarching consensus reflects commendable service marked by dedication and professionalism at SYNERGY HomeCare. The agency appears committed towards enhancing client well-being through personalized care strategies tailored around individual needs while fostering close collaboration with family members throughout this essential journey toward ensuring safety and dignity at home.

Restaurants

• Culver's (0.8 miles)
• Taco Bell (1.1 miles)
• ShowPlace ICON Theater (1.9 miles)
• Olive Garden (2.5 miles)
• BLVD Kitchen & Bar (2.6 miles)
• McDonald's (3.1 miles)
• Kona Grill (3.2 miles)

Pharmacies

• Walgreens (1.4 miles)
• CVS Pharmacy (1.5 miles)
• Walgreens (1.8 miles)
• Walgreens (3.3 miles)
• HyVee Pharmacy (3.4 miles)
• Walgreens (3.6 miles)
• Walgreens (3.7 miles)

Hospitals

• Regency Hospital (2.1 miles)
• Park Nicollet Methodist Hospital (3.9 miles)
• Csc Gi Lab (5.6 miles)
• Hennepin County Medical Center (5.6 miles)
• Plymouth Surgery Center (5.7 miles)

Parks

• Dakota Dog Park (2.3 miles)
• Aquila Park (2.8 miles)
• French Regional Park (3.7 miles)
• Twin Lake Beach Park (4.3 miles)
• Loring Park (4.7 miles)
• North Loop Dog Park (4.8 miles)
• Parkers Lake Park (4.8 miles)

Cafes

• Angel Food Bakery & Coffee Bar (2.5 miles)
• Spyhouse Coffee (4.4 miles)
• Caribou Coffee (4.6 miles)
• Dunn Brothers Coffee (4.7 miles)
• Jinx Tea (5 miles)

Places of Worship

• Elim Church Center (3.5 miles)
• Shepherd of the Hills Lutheran Church (4.8 miles)
• Westminster Presbyterian Church (5 miles)

Physicians

• Northwest Family Physicians PA (4.7 miles)
• Ellgaard Annemarie Park Nicollet Clinic Carlson Parkway Minnetonka (4.7 miles)
• Whittier Clinic (5.4 miles)
• Minnesota Gastroenterology PA (5.7 miles)
• Metropolitan Dermatology & Cutaneous Surgery PA (6.2 miles)
• Northwest Family Physicians Plymouth (6.2 miles)
• Partners In Pediatrics (6.4 miles)