Brookview A Villa Center | Photos and Reviews

Brookview A Villa Center in Golden Valley, MN

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7505 Country Club Drive, Golden Valley, MN 55427

For more information about senior living options: (866) 208-4318

2.8 from 130 reviews

5 stars

4 stars

3 stars

2 stars

1 stars

Overall Review of Brookview A Villa Center

caveat 12 reviews mention this

Call lights and communication disappoint

Call light response and communication come up as major problems in multiple reviews.

Several residents and families report long waits when they needed help, including unanswered call lights and delayed responses from nursing staff. Reviews also describe difficulty getting through by phone and not getting return calls, alongside complaints about staff not sharing care plans or timelines. A number of negative experiences mention residents being left in distress for hours or needing family or outside teams to intervene.

caveat 7 reviews mention this

Medication errors and delays

Medication handling is described as inconsistent, with some reviews citing dosing and timing errors.

Some reviews say residents did not receive medications as prescribed or that doses were changed without clear notice. Other accounts describe pain medication arriving late and repeated issues with meeting ordered needs on time. In several negative reviews, families describe having to advocate closely to get medication administration corrected.

common 28 reviews mention this

Staff kindness is frequently praised

Many reviewers describe staff as kind, helpful, and responsive to questions.

Across reviews, families and residents often mention friendly, caring staff and say questions get answered. Several positive comments highlight therapists and nursing staff as particularly supportive, along with daily cleanliness practices described as consistent. Even some reviewers with concerns still point to individual staff members who were helpful during their stay.

caveat 10 reviews mention this

Food quality feels inconsistent

Food is a recurring mix of praise and complaints, including seasoning and timeliness issues.

Dining reviews vary: some people say meals were tasty and served hot, while others report low-quality food, poor seasoning, or missing items on trays. Several negative comments mention late meal delivery and portioning or meal consistency concerns. A few reviews also note dietary needs such as salt-free or diabetes-related diets being handled, while others disagree based on their experience.

caveat 9 reviews mention this

Cleanliness and maintenance concerns

Cleanliness and room upkeep are described as uneven, with multiple reviews citing visible problems.

Some reviews describe rooms as clean and sanitized daily, including positive comments about the building condition. Other reviewers report issues such as odors, unclean rooms, exposed wires, and housekeeping or supply problems like missing basic items. A few comments also tie concerns to safety and comfort, including rooms that were too hot and communication gaps about repairs.

common 10 reviews mention this

Therapy support stands out

Therapy is one of the most mentioned areas, with many describing strong PT and OT support.

Many reviewers specifically praise physical and occupational therapy, describing therapists as caring and effective. Some families say therapy helped with mobility and recovery goals, and a few note how updated or tidy the transitional care unit felt. At the same time, several negative reviews complain about limited therapy time and staffing, so results can depend on the level of care being received.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

104 resident community capacity

Types of Care

Skilled Nursing Facility

Amenities

Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available

Transportation

Minneapolis-St Paul International (11 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments

Care Services

12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions

Dining

Diabetes diet
Special dietary restrictions

Activities

Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities

Nearby Places of Interest

Restaurants

Culver's (0.8 miles)
Taco Bell (1 miles)
ShowPlace ICON Theater (1.8 miles)
Olive Garden (2.5 miles)
BLVD Kitchen & Bar (2.6 miles)
McDonald's (3 miles)
Kona Grill (3.2 miles)

Pharmacies

Walgreens (1.4 miles)
CVS Pharmacy (1.6 miles)
Walgreens (1.7 miles)
Walgreens (3.4 miles)
HyVee Pharmacy (3.5 miles)
Walgreens (3.6 miles)
Walgreens (3.6 miles)

Hospitals

Regency Hospital (2.1 miles)
Park Nicollet Methodist Hospital (3.8 miles)
Csc Gi Lab (5.6 miles)
Hennepin County Medical Center (5.6 miles)
Plymouth Surgery Center (5.8 miles)

Parks

Dakota Dog Park (2.2 miles)
Aquila Park (2.7 miles)
French Regional Park (3.8 miles)
Twin Lake Beach Park (4.3 miles)
Loring Park (4.7 miles)
North Loop Dog Park (4.7 miles)
Parkers Lake Park (4.9 miles)

Cafes

Angel Food Bakery & Coffee Bar (2.4 miles)
Spyhouse Coffee (4.3 miles)
Caribou Coffee (4.6 miles)
Dunn Brothers Coffee (4.6 miles)
Jinx Tea (5 miles)

Places of Worship

Elim Church Center (3.6 miles)
Shepherd of the Hills Lutheran Church (4.7 miles)
Westminster Presbyterian Church (5 miles)

Physicians

Ellgaard Annemarie Park Nicollet Clinic Carlson Parkway Minnetonka (4.7 miles)
Northwest Family Physicians PA (4.7 miles)
Whittier Clinic (5.3 miles)
Minnesota Gastroenterology PA (5.7 miles)
Metropolitan Dermatology & Cutaneous Surgery PA (6.2 miles)
Northwest Family Physicians Plymouth (6.3 miles)
Partners In Pediatrics (6.5 miles)

Frequently Asked Questions

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Skilled Nursing Facility in Nearby Cities

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