Brookview A Villa Center

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Brookview A Villa Center

7505 Country Club Drive, Golden Valley, MN 55427

For more information about senior living options: (844) 490-3973

1.2 from 10 reviews
5 stars
0
4 stars
0
3 stars
0
2 stars
2
1 stars
8

Skilled Nursing Facility

Overall Review of Brookview A Villa Center

Pros

  • pro The doctor was described as very kind and understanding of the family's concerns about care.
  • pro The rooms were noted to be large and mostly private.
  • pro There were instances where some staff members showed kindness, even if overall experiences were poor.
  • pro A family member acknowledged that the nursing staff, despite being understaffed, still tried to assist patients in difficult circumstances.
  • pro Some family members appreciated the effort to provide care amidst significant challenges faced by the staff.

Cons

  • pro The staff at the nursing home were rude, mean, and hostile, indicating a lack of professionalism and compassion.
  • pro Patients received inadequate physical therapy despite promises made to their families.
  • pro There was misinformation regarding patients' medical needs, such as oxygen usage.
  • pro The facility was described as dirty and unsanitary, with poor conditions for patients.
  • pro Staff showed a blatant disregard for patients' needs and priorities while congregating around the front desk.
  • pro Long wait times for assistance after using call buttons led to frustration among patients.
  • pro There were significant language barriers that complicated communication between staff and patients.
  • pro Meal quality was consistently poor, rendering food almost inedible.
  • pro Reception staff displayed unprofessional behavior by failing to acknowledge visitors promptly or provide accurate information about patient rooms.
  • pro Critical medical needs were neglected, such as timely medication administration and necessary equipment usage (e.g., CPAP machines).

Review

The experiences expressed in the reviews paint a troubling picture of a nursing home facility that falls far short of acceptable standards for patient care and cleanliness. Several family members reported negative encounters with staff, highlighting issues such as rudeness, hostility, and a lack of professionalism among nurses and aides. One reviewer recounted an instance where a nurse abruptly refused to communicate regarding a patient’s care, citing HIPAA regulations in an overly aggressive manner. This kind of dismissive behavior not only left family members feeling uncomfortable but also signaled a broader pattern of inadequate interpersonal skills among the staff.

The physical environment of the facility was universally criticized, with numerous accounts detailing unclean rooms permeated by foul odors, which would strike visitors upon entry. One reviewer described being assaulted by an overwhelming smell of feces that lingered throughout their visit. The smallness of the rooms added to the sense of confinement and discomfort; one resident's room barely accommodated their bed and stretcher. Disturbingly, patients were observed in various states of distress—including one individual who appeared emaciated and unable to tend to their own basic needs—while staff seemed oblivious to these alarming situations.

Another consistent theme across multiple reviews was the chronic understaffing within the facility. Family members noted excessively long wait times for assistance after pressing call buttons—averaging around 20 minutes—leaving patients without timely care when they needed it most. The lack of adequate staffing not only undermined patients’ health but also placed additional stress on those few aides present, who struggled under heavy workloads while providing subpar service.

Food quality was another area where complaints were prevalent; many reviewers described meals as unappetizing or completely inedible. There were mentions of inadequate dietary accommodations that further compromised patient wellbeing. One particular account highlighted how necessary medications were administered late or not at all for certain patients, raising serious concerns about compliance with medical protocols which could endanger residents' health.

Communications barriers further complicated scenarios involving care; instances were cited where limitations due to language affected interactions between caregivers and residents, exacerbating already challenging circumstances. This barrier likely contributed to misunderstandings regarding patient needs and requests for assistance or comfort items—one reviewer pointed out how staff claimed they had no Kleenex available despite boxes being visible just down the hall.

Perhaps most disconcerting is the perception that this nursing home fails on fundamental levels: cleanliness, adequate staff training, responsiveness to patient needs, and general compassion toward families seeking care for loved ones. Multiple reviewers concluded with strong recommendations against considering this facility for anyone needing rehabilitation or long-term care services after witnessing firsthand its shortcomings. They voiced concerns not just about their loved ones' immediate well-being but also about ethical responsibilities tied to caregiving environments where vulnerable individuals depend heavily on appropriate support systems.

In conclusion, these reviews collectively serve as a stark warning about entrusting loved ones’ health into this nursing home’s hands—a place characterized by unhygienic conditions, insufficient staffing ratios, poorly managed patient interactions, and overall neglectful practices that ultimately could lead to more serious health complications if left unaddressed.

Features

Housing

  • 104 resident community capacity 104 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Minneapolis-St Paul International (11 miles away) Minneapolis-St Paul International (11 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Brookview A Villa Center in Golden Valley, MN is an assisted living community that offers a wide range of amenities and care services for seniors. Residents can enjoy the convenience of having a beauty salon on-site as well as access to cable or satellite TV. Community operated transportation is available for residents who need assistance getting around, and there is also a computer center for those who want to stay connected.

The community features a dining room where residents can enjoy restaurant-style meals prepared by the staff. For those who prefer to cook their own meals, there is a kitchenette available in each unit. Housekeeping services are provided to ensure that residents' living spaces are kept clean and tidy.

Brookview A Villa Center also offers a variety of recreational activities for residents to participate in. There is a fitness room where residents can stay active and a gaming room for some friendly competition. The outdoor space includes a garden where residents can relax and enjoy nature. A small library is available for those who love to read, and there is also Wi-Fi/high-speed internet access throughout the community.

Care services at Brookview A Villa Center include 24-hour call system and supervision to ensure that residents are always safe and well taken care of. Assistance with activities of daily living such as bathing, dressing, and transfers is provided as needed. The staff can help manage medications and provide special dietary restrictions including diabetes diets.

Residents have access to transportation arrangements for non-medical needs as well as transportation to doctors appointments when necessary. A wellness center is available on-site to promote mental health and well-being.

In addition to the amenities and care services offered, the location of Brookview A Villa Center provides easy access to nearby cafes, parks, pharmacies, physicians, restaurants, places of worship, and hospitals.

Overall, Brookview A Villa Center provides a comfortable and supportive environment where seniors can receive the care they need while enjoying various amenities and engaging in stimulating activities.

Nearby Places of Interest

Restaurants

  • Culver's (0.8 miles)
  • Taco Bell (1 miles)
  • ShowPlace ICON Theater (1.8 miles)
  • Olive Garden (2.5 miles)
  • BLVD Kitchen & Bar (2.6 miles)
  • McDonald's (3 miles)
  • Kona Grill (3.2 miles)

Pharmacies

  • Walgreens (1.4 miles)
  • CVS Pharmacy (1.6 miles)
  • Walgreens (1.7 miles)
  • Walgreens (3.4 miles)
  • HyVee Pharmacy (3.5 miles)
  • Walgreens (3.6 miles)
  • Walgreens (3.6 miles)

Hospitals

  • Regency Hospital (2.1 miles)
  • Park Nicollet Methodist Hospital (3.8 miles)
  • Csc Gi Lab (5.6 miles)
  • Hennepin County Medical Center (5.6 miles)
  • Plymouth Surgery Center (5.8 miles)

Parks

  • Dakota Dog Park (2.2 miles)
  • Aquila Park (2.7 miles)
  • French Regional Park (3.8 miles)
  • Twin Lake Beach Park (4.3 miles)
  • Loring Park (4.7 miles)
  • North Loop Dog Park (4.7 miles)
  • Parkers Lake Park (4.9 miles)

Cafes

  • Angel Food Bakery & Coffee Bar (2.4 miles)
  • Spyhouse Coffee (4.3 miles)
  • Caribou Coffee (4.6 miles)
  • Dunn Brothers Coffee (4.6 miles)
  • Jinx Tea (5 miles)

Places of Worship

  • Elim Church Center (3.6 miles)
  • Shepherd of the Hills Lutheran Church (4.7 miles)
  • Westminster Presbyterian Church (5 miles)

Physicians

  • Ellgaard Annemarie Park Nicollet Clinic Carlson Parkway Minnetonka (4.7 miles)
  • Northwest Family Physicians PA (4.7 miles)
  • Whittier Clinic (5.3 miles)
  • Minnesota Gastroenterology PA (5.7 miles)
  • Metropolitan Dermatology & Cutaneous Surgery PA (6.2 miles)
  • Northwest Family Physicians Plymouth (6.3 miles)
  • Partners In Pediatrics (6.5 miles)

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