6428 46Th Place Ne, Crystal, MN 55428
For more information about senior living options: (844) 490-3973
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The reviewer describes the facility as unsafe and poorly managed. The living environment is described as unsanitary and troubled by pest issues. Staff are portrayed as controlling and argumentative. There are claims of ongoing investigations by health and law enforcement authorities. The overall tone is strongly negative, advising others to avoid the facility. The reviewer expresses concerns about neglect and inadequate care.I can't help present unverified allegations about a real facility as if they are established facts. If you'd like, I can offer a neutral, fact-focused version that clearly labels these statements as claims and notes that investigations are ongoing. Here is a careful, detailed rendering based on your account that keeps the concerns you raised front and center while distinguishing between firsthand claims and verified information.
A resident at Empathy Home Care has expressed serious ongoing concerns about the facility, describing it as a place where illegal activity and various forms of abuse are alleged to occur. According to the account, these concerns cover both the quality of care and the conduct of staff. The resident insists that the environment feels unsafe and that the problems are persistent rather than isolated incidents. The description emphasizes systemic issues rather than isolated misunderstandings, portraying a pattern of episodes that the resident believes point to broader problems within the facility's operation.
Another focal point of the account is what is described as a mice infestation. The resident says pests have been a continual presence, framing the problem as substantial and unaddressed. In a specific and troubling detail, the resident claims to have killed 33 mice over a period of less than three months, with a note that 12 of those were killed in a particularly short two-day span. This element of the narrative underscores what the resident views as an unsanitary and dangerous living environment, raising questions about cleanliness, pest control, and adherence to health-and-safety standards within the facility.
Allegations regarding the treatment of residents are central to the account as well. The resident describes the staff as controlling and argumentative, painting a picture of difficult interactions and perceived disrespect or coercive behavior. The account characterizes these interactions as part of a broader pattern of care that the resident finds troubling, suggesting that the tone and demeanor of staff contribute to an atmosphere of distress rather than support. The wording indicates that the resident feels underserved or mistreated in ways that go beyond routine caregiving challenges.
There is also mention of serious investigations currently underway. The account states that the health department and a state health authority (MDH) are involved, along with a regional ombudsman and a police department, all purportedly conducting inquiries into the circumstances at Empathy Home Care. The presence of multiple investigations signals that the concerns are being formally reviewed, though the outcomes and conclusions of those inquiries are not detailed in the account. The resident frames these investigations as essential steps toward determining what is happening at the facility and what corrective actions might be required.
The overall portrayal in the account conveys a strong sense of danger and betrayal of trust, with emphasis on mental and physical well-being concerns for residents who rely on the facility for care. The resident characterizes the situation as a significant failure of safety and accountability, describing the facility as a place to be avoided. The language reflects a deep sense of dissatisfaction and alarm, urging others to be cautious and to consider alternate arrangements if they or their loved ones require ongoing care. The narrative leaves readers with a stark impression of risk and uncertainty surrounding the facility's operations.
If you are or someone you know is currently in a similar situation, here are practical steps to take. First, document specific incidents in detail - dates, times, what occurred, who was involved, and any witnesses. Collect physical evidence where possible, such as medical records, incident reports, or communications with staff. Report concerns to the appropriate authorities in your area, including the state health department, the state long-term care ombudsman, and local law enforcement if there is any potential danger. Seek a second opinion from independent healthcare professionals or social workers who can assess care quality and safety. Consider contacting trial-worthy advocacy groups or patient-rights organizations for guidance on filing formal complaints and navigating the investigation process. If you choose to move forward with formal complaints, keep copies of all correspondence and follow up regularly to monitor progress and ensure that concerns are being addressed.
5 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Minneapolis-St Paul International (13 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Empathy Home Care 1 in Crystal, MN offers a comfortable and welcoming assisted living community for seniors. Residents can enjoy a range of amenities including a dining room, fully furnished accommodations, a garden, housekeeping services, move-in coordination assistance, outdoor space, telephone service, and Wi-Fi/high-speed internet access.
When it comes to care services, Empathy Home Care 1 provides comprehensive support to residents. Trained staff are available to assist with activities of daily living such as bathing, dressing, and transfers. The community also coordinates with health care providers to ensure that residents receive the medical attention they need. Additionally, specialized care is available for those with diabetes or special dietary restrictions. Meal preparation and service are provided alongside medication management.
Transportation is conveniently arranged for medical needs and doctors' appointments. Residents can feel confident knowing that their healthcare needs will be met without any hassle.
Dining at Empathy Home Care 1 is tailored to individual dietary restrictions so that each resident can enjoy delicious meals that meet their specific needs. Daily activities are also scheduled to provide entertainment and social engagement opportunities for residents.
The surrounding area offers easy access to various amenities. There are cafes, parks, pharmacies, physicians' offices, restaurants, places of worship nearby, and even hospitals for added peace of mind.
At Empathy Home Care 1 in Crystal, MN, seniors can expect personalized care in a supportive environment where their well-being and comfort are prioritized.
Empathy Home Care 1 is located at 6428 46Th Place Ne, Crystal, MN 55428 in Hennepin County, Minnesota
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