6428 46Th Place Ne, Crystal, MN 55428
For more information about senior living options: (844) 490-3973
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The reviewer claims Empathy Home Care is an assisted living facility that should be shut down due to alleged illegal activity and mental and physical abuse. The reviewer alleges a mice infestation, stating they killed 33 mice in under three months, including 12 in two days. The reviewer describes the staff as controlling and argumentative. The reviewer notes investigations by the health department, MDH, a regional Ombudsman, and a Police Department investigation. The reviewer says the facility should be avoided at all costs and not trusted. The reviewer characterizes the place as a "hole in the wall" and calls it the bottom of disgust, asserting many laws are being broken. The reviewer warns others to avoid Empathy Home Care because there is little to no improvement.This community is best suited for families who have exhausted other solid options and are prepared to tolerate substantial safety and governance risks in order to keep a loved one close to home or within a strict budget. The sole review available depicts a landscape of serious concerns - claims of illegal activity, alleged abuse, a mice infestation, and ongoing regulatory scrutiny by health authorities and law enforcement. In practice, that combination of accusations and investigations signals a facility where dependable, safe care is not reliably demonstrated. For a family weighing choices, Empathy Home Care 1 should be treated as a red flag environment rather than a viable alternative, unless extraordinary due diligence and safeguards are already in place.
Explicitly, anyone who prioritizes safety, accountability, and properly supervised care should strongly consider alternatives. If safeguarding residents from abuse, ensuring transparent governance, and benefiting from steady regulatory oversight are non-negotiables, other communities with verifiable licensing histories and positive inspection records deserve priority. Families that require consistent staffing, clear complaint procedures, and documented corrective measures will find more trustworthy options elsewhere. Even when location or cost is a driving factor, the absence of credible positive indicators in the available account makes a different choice prudent.
The reported pros, if any existed, fail to materially offset the dominant downsides. The review offers no compelling evidence of reliable care standards, staff training, or procedural safeguards that would counterbalance allegations of illegal activity or abuse. The presence of a mice problem and the described staff dynamics - control and argumentativeness - compound safety concerns to the point where potential benefits like convenience or lower price do not translate into real value. When a facility is alleged to be under investigation by multiple oversight bodies, the argument that it might improve with time rings hollow for families looking at a long-term living arrangement.
Given the severity of the concerns raised, families should pursue concrete assurances before even considering residency here. Demand current licensing and inspection reports, and verify them with the state and local regulators. Seek independent assessments from elder-care consultants and advocacy groups. Ask for a transparent remediation plan with specific timelines and measurable outcomes, plus evidence of meaningful staff training, updated policies, and a publicly accessible complaint history. If any red flags persist after these checks, moving to a safer, better-regulated option becomes the only reasonable course.
Visiting decisions should be informed by practical checks during tours and conversations. Look for unannounced visits by inspectors and a documented response to past violations. Speak with multiple staff members about daily routines, incident reporting, and how resident concerns are handled. Request a detailed accounting of pest control measures, sanitation protocols, and preventive maintenance. Above all, prioritize facilities with verifiable, independent oversight and a culture of accountability that demonstrably protects residents from abuse and neglect.
The bottom line is decisively negative for those who need reliable, lawful, and compassionate senior care. The combination of alleged illegal activity, abuse concerns, a significant infestation, and active regulatory investigations creates a risk profile that overshadows any conceivable upside. In the interests of safety, peace of mind, and the family's long-term financial and emotional investment, alternatives with transparent licensing, robust governance, and proven care success should be pursued. Empathy Home Care 1, as depicted, is not a suitable option for families unwilling to accept substantial, unresolved risk.
5 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Minneapolis-St Paul International (13 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Empathy Home Care 1 in Crystal, MN offers a comfortable and welcoming assisted living community for seniors. Residents can enjoy a range of amenities including a dining room, fully furnished accommodations, a garden, housekeeping services, move-in coordination assistance, outdoor space, telephone service, and Wi-Fi/high-speed internet access.
When it comes to care services, Empathy Home Care 1 provides comprehensive support to residents. Trained staff are available to assist with activities of daily living such as bathing, dressing, and transfers. The community also coordinates with health care providers to ensure that residents receive the medical attention they need. Additionally, specialized care is available for those with diabetes or special dietary restrictions. Meal preparation and service are provided alongside medication management.
Transportation is conveniently arranged for medical needs and doctors' appointments. Residents can feel confident knowing that their healthcare needs will be met without any hassle.
Dining at Empathy Home Care 1 is tailored to individual dietary restrictions so that each resident can enjoy delicious meals that meet their specific needs. Daily activities are also scheduled to provide entertainment and social engagement opportunities for residents.
The surrounding area offers easy access to various amenities. There are cafes, parks, pharmacies, physicians' offices, restaurants, places of worship nearby, and even hospitals for added peace of mind.
At Empathy Home Care 1 in Crystal, MN, seniors can expect personalized care in a supportive environment where their well-being and comfort are prioritized.
Empathy Home Care 1 is located at 6428 46Th Place Ne, Crystal, MN 55428 in Hennepin County, Minnesota
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