Information last verified:
5100 West 82Nd Street #391, Bloomington, MN 55437
For more information about senior living options: (844) 490-3973
The staff are friendly, responsive, and care about residents' experiences. The facilities are maintained to a high standard, including the outdoor spaces, pools, and gym. The building manager, Danika, is helpful, professional, thoughtful, and amazing. The team offers practical help during move-in, such as hanging televisions and pictures. Luxembourg Apartments are described as beautiful, with high-end finishes and well-designed spaces. The amenities are impressive, and the location is convenient. The maintenance team responds quickly to issues, keeping the complex well maintained. Residents feel at home and often highly recommend Luxembourg to others.
They were disappointed because management did not follow through on many promises made at move-in. Storage units are overpriced and the monthly bill is full of added fees. If rent is late, an automatic 10% late fee is charged, which felt excessive. They experienced no support or flexibility during a job loss and were charged for a pet-related accident after being told they wouldn’t be. The company does not treat long-term tenants with respect and cannot recommend living there. The application/underwriting process was unprofessional and money-driven, including nonrefundable deposits. They accuse the management of greed and bait-and-switch tactics to maximize profits. Promised amenities (pool, gym, theater) were not delivered on time or were never completed, and some facilities remained closed.Luxembourg Apartments in Bloomington, managed by the Richdale/Elite Quality Services family, is best suited for adults or couples who crave a polished, high-end living environment and value exceptional on-site service. The strongest case comes from residents who praise responsive staff, well-appointed units, and a strong sense of security and cleanliness. For households with children or for renters who require a consistently predictable, fully finished set of amenities, this community can feel less welcoming. The most telling gap is not the apartments themselves but the experience of navigating mixed communications, late-fee surprises, and evolving promises about what will be completed and when. In short: luxury-seeking residents who can tolerate some management friction will likely be satisfied, while families and those needing absolute transactional clarity should proceed with caution.
The affirmative case rests on several enduring strengths: meticulously designed interiors with high ceilings and upscale finishes, substantial amenities once fully online, and on-site staff who regularly earn praise for responsiveness and friendliness. Maintenance requests are described as promptly addressed, and many residents highlight the value offered by a modern workout facility, pools, and club spaces. The location near Normandale Lake and major highways also anchors the appeal. Add in pet-friendly policies and a reputation for courteous, accessible managers who go the extra mile for move-ins and daily needs, and the appeal becomes tangible for those prioritizing a refined, low-drama living experience.
Yet the positive aspects must be weighed against persistent and widespread concerns. The most disruptive are ongoing disputes over fees and contract terms, with multiple accounts of extra charges, nontransparent assessments, and late-payment penalties that can feel punitive. Several tenants report inconsistent communication from management, a reliance on written documentation to protect against misunderstandings, and a perception that certain promises, such as fully finished pools, gyms, or community theaters, were delayed or partially honored. These tensions are not isolated anecdotes; they recur across multiple reviews and color the overall reliability of the lease process and ongoing resident experience.
In addition, perceptions of management integrity diverge sharply. While the on-site teams, particularly individuals like Jordan, Catherine, and Barb, are repeatedly described as capable, empathetic, and proactive, there are also strong cautions about corporate-level interactions and underwriters. Allegations range from bait-and-switch tactics during lease-ups to disputes over security deposits and post-move-out charges. Reports of locked or delayed amenity access during construction, maintenance delays, and even concerns about discriminatory behavior create a cautionary backdrop. For potential residents, this means that the day-to-day feel of living here can be excellent, but the surrounding administrative shell can become a source of stress if matters grow contentious.
From a practical decision-making standpoint, prospective tenants should demand full transparency before signing. Get a comprehensive, itemized list of all anticipated fees, including any refrigerator filter or light-bulb charges, pet-related costs, and any late-fee triggers, with explicit due dates and grace periods. Confirm which amenities are guaranteed to be accessible and when, and insist on a clear completion timetable for any unfinished spaces such as the gym, pool, theater, or outdoor facilities. Request a move-in and move-out checklist, verify ADA accommodation options and who bears the cost, and insist on written responses to all questions. The goal is to secure as much certainty as possible in writing before committing to a lease.
In the end, Luxembourg Apartments represent a compelling option for upscale Bloomington living when the priority is a polished environment with attentive on-site staff and strong amenities in a desirable location. The same property, however, carries real risk for those who prize predictability, fully realized promises, or a friction-free lease process. Families, tenants who require ironclad transparency, and those sensitive to ongoing construction or corporate-level inconsistencies should compare carefully with other Bloomington options or press for explicit, binding commitments on amenities and fees. For others, the combination of stylish units, responsive managers, and a community that often feels like a well-run boutique residence can still justify the premium, provided caution is exercised and expectations are anchored in written terms.
21 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Minneapolis-St Paul International (7 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Elite Quality Services is an exceptional assisted living community located in Bloomington, MN. Our community offers a wide range of amenities and care services designed to provide our residents with the highest quality of life possible.
Residents at Elite Quality Services can enjoy the comfort and convenience of fully furnished accommodations, complete with cable or satellite TV, Wi-Fi/high-speed internet, and telephone services. Each unit also features a dining room and kitchenette, perfect for those who prefer to cook their own meals.
To ensure the well-being and safety of our residents, we provide 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Our dedicated staff also assists with medication management and coordinates with health care providers to ensure seamless medical care. We understand that each resident has unique dietary needs, which is why we offer special dietary restrictions options and diabetes diet programs.
At Elite Quality Services, we believe in promoting mental wellness among our residents. Our mental wellness program encourages engagement through resident-run activities and scheduled daily activities. Whether it's participating in group exercises or enjoying a leisurely stroll in our outdoor space or nearby parks, there is always something to keep our residents active and entertained.
Our community is conveniently located near various amenities including cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals. Transportation arrangement for medical appointments is provided to ensure easy access to healthcare services.
At Elite Quality Services in Bloomington, MN, we are dedicated to providing exceptional assisted living services that cater to the individual needs of our residents while promoting independence and well-being.
Elite Quality Services is located at 5100 West 82Nd Street #391, Bloomington, MN 55437 in Hennepin County, Minnesota
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