2529 Nicollet Avenue Suite 202, Minneapolis, MN 55404
For more information about senior living options: (844) 490-3973
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They are a case manager who values accessible communication for clients. They believe reliable contact with case managers and office staff is essential for good care. They emphasize timely callbacks and responsive support as key standards. They recognize the critical role of reachability for supervisors, reception, and case managers. They would advise choosing a case management company that ensures easy client access.
They describe the provider as the absolute worst kind of provider. They say the phone numbers keep changing and management doesn't call back once a working number is obtained. They state that no one answers when they call; they never get a person, and the greeting is shady and hard to understand. They report never receiving callbacks from supervisors, reception, or case managers. They advise requesting a different case management company if they get stuck with these people. They, as a case manager themselves, cannot imagine their clients not having access to contact them or someone at the office when needed. They share that their daughter has been unable to contact anyone after countless voicemails, and it has been over a month.Derman Senior Care in Minneapolis is best suited for families that rely on a proactive, hands-on advocate to manage communications and coordinate care. In this setting, the primary determinant of value is the ability to press for answers and secure timely information, rather than expecting instinctive responsiveness from staff. The reviews indicate that without a dedicated case manager or family member who routinely follows up, important updates and decisions tend to stall. This is a facility where the favorable outcome hinges on outside escalation, not on organic, reliable outreach from the administrative team or the front-line staff.
Those who should seriously consider alternatives are families that cannot tolerate repeated communication breakdowns. If timely callbacks, consistent staffing contacts, and dependable point-of-contact access are non-negotiable, this community requires scrutiny before committing. Prospective residents should demand a clear, written communication protocol, a designated administrator as a regular contact, and a predictable timeline for return calls. In short, this option fits only when a robust internal advocate is available to bridge gaps and relentlessly chase progress.
The core caveat rests on persistent, systemic communication failures. The feedback describes numbers changing and an inability to reach anyone after establishing a working phone line, creating a revolving door of voicemails that go unanswered for weeks. The experience extends beyond mere annoyance; it directly threatens care coordination, emergency responsiveness, and the sense of security for families and residents alike. When supervisors, reception staff, and case managers do not return inquiries, the underlying trust needed to navigate complex senior needs erodes quickly, revealing a facility that is ill-equipped to support families in critical moments.
There are no evident compensating strengths highlighted in the available reviews. The negative reception - an opaque greeting, inconsistent contacts, and a chronic lack of follow-through - overshadows any potential positives that might exist in care quality, amenities, or location. Without documented evidence of reliable staffing, transparent processes, or responsive leadership, the perceived drawbacks dominate the overall assessment. In practical terms, the absence of dependable communication means higher risk and greater stress for families coordinating medical appointments, medications, and daily cares.
For families evaluating this option, a disciplined vetting plan is essential. Ask for the exact contact path: who handles day-to-day inquiries, who owns the escalation process, and what are the expected response times (preferably with concrete time frames). Request names and direct lines for front-desk staff, a supervisor, and the primary care coordinator, and require written assurances outlining return-call commitments. During tours, press for real-world demonstrations of responsiveness - how quickly calls are returned after hours, how emergencies are routed, and how communication with physicians is managed. Compare these findings against other communities that publish clear, customer-centered communication practices.
In conclusion, the pattern of unreturned calls and shifting contact information marks a substantial risk for anyone relying on steady oversight and timely updates. This is not a choice for families that require dependable, proactive communication as a non-negotiable standard. If staying with this provider, insist on ironclad written protocols, immediate escalation paths, and a trackable commitment to responsiveness before any placement occurs. Otherwise, prioritize alternatives that place clear ownership of communication in the hands of an accountable administrator and deliver the predictable engagement necessary for safe, coordinated senior care.
21 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Minneapolis-St Paul International (6 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Derman Senior Care in Minneapolis, MN is a premier assisted living community that offers a comfortable and convenient lifestyle for seniors. Our community provides a wide range of amenities to ensure our residents' needs are met and they feel at home.
Residents at Derman Senior Care can enjoy the convenience of cable or satellite TV in their fully furnished apartments. Our dining room provides an elegant setting for residents to enjoy delicious meals prepared by our skilled kitchen staff. For those who prefer to cook their own meals, each apartment comes with a kitchenette.
Our community features outdoor spaces and gardens where residents can relax and enjoy the fresh air. We also offer move-in coordination services to make the transition as smooth as possible for new residents. Housekeeping services ensure that apartments are kept tidy and clean.
In terms of care services, Derman Senior Care provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Our staff is well-trained in medication management to ensure that residents receive the proper medication at the right times.
We understand the importance of maintaining mental wellness, which is why we offer a comprehensive mental wellness program for our residents. This program includes engaging activities designed to stimulate cognitive function and promote social interaction.
At Derman Senior Care, we accommodate special dietary restrictions such as diabetes diets or other dietary needs that our residents may have. Our dedicated dining staff prepares delicious meals tailored to meet these specific requirements.
Residents can participate in resident-run activities or join scheduled daily activities organized by our staff members. There are also numerous amenities outside our community including cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals all conveniently located nearby.
At Derman Senior Care in Minneapolis, MN, we strive to provide exceptional care while promoting independence and a high quality of life for our residents.
This area of Minneapolis, Minnesota offers convenient access to a variety of healthcare services, with multiple clinics and hospitals located within a few miles. The numerous pharmacies nearby ensure easy access to medications and healthcare supplies. Additionally, there are several reputable physicians and specialists in the vicinity. For recreation, the area features several parks where seniors can enjoy outdoor activities and relax in nature. There are also a number of cafes and restaurants for socializing and dining out. Public transportation is easily accessible, providing convenience for seniors who may not drive. Overall, this part of Minneapolis provides a well-rounded community with ample healthcare options, recreational amenities, and transportation accessibility for senior living.
Derman Senior Care is located at 2529 Nicollet Avenue Suite 202, Minneapolis, MN 55404 in Hennepin County, Minnesota
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