2529 Nicollet Avenue Suite 202, Minneapolis, MN 55404
For more information about senior living options: (844) 490-3973
The provider's phone numbers keep changing, and management doesn't call back after a working number is obtained. The provider is described as the absolute worst kind of provider. When called, they never connect the caller to a live person. The greeting is shady and hard to understand. There are no callbacks from supervisors, receptionists, or case managers. The reviewer advises requesting a different case management company if stuck with these people. The reviewer, a case manager by profession, cannot imagine clients not being able to reach their case manager or office when needed. The reviewer's daughter has been unable to make contact after countless voicemails. The situation has lasted for over a month.What emerges from this account is a stark portrait of a case management provider that feels chaotic and unreliable to the people who depend on it most. The reviewer paints a picture of constant instability: numbers that change and a management team that never seems to return calls once a working phone number is finally obtained. This ongoing disruption creates a tenuous thread of contact that never feels solid enough to trust, leaving families and clients in a perpetual state of uncertainty.
The communication experience described is consistently frustrating. The person attempting to reach the provider finds that there is rarely a real human on the line, and the initial greetings come across as shady or unclear. This creates a sense of distrust from the outset, as if the process is designed to obscure accountability rather than foster it. The reviewer emphasizes that callbacks are almost non-existent, not just from one person but from supervisors, receptionists, and case managers alike, which compounds the feeling that there is no reliable point of contact within the organization.
In light of these recurring issues, the reviewer offers a blunt recommendation: seek out a different case management company if you find yourself stuck with this provider. The suggestion is rooted in a practical concern for dependable communication and timely support - elements that are essential in effective case management. The emphasis is not merely on politeness or courtesy but on the foundational ability to reach someone who can assist when it is needed, something the reviewer unfortunately characterizes as unavailable with this company.
From a professional perspective, the author identifies as a case manager and uses their professional lens to underscore a broader standard. They express that it is unimaginable for someone who relies on case management to not have ready access to their case manager or at least someone in the office who can respond in a timely manner. This point highlights a gap between what is expected in supportive, client-centered care and what the reviewer has experienced, making the problem feel even more acute because it touches on responsibilities that should be routine and dependable.
The personal impact of these failures is underscored by a specific, painful anecdote: the reviewer's daughter was assigned to this same provider and has been unable to make contact despite relentless efforts. After countless voicemails from both the reviewer and their daughter, there was no meaningful response, and the situation stretched into weeks - indeed, more than a month in some accounts. That prolonged blackout of communication is described not as an isolated incident but as part of a pattern, contributing to a sense of abandonment during a time when accessibility and immediacy can be crucial.
Ultimately, the voice in this account insists on a fundamental truth about service delivery: reliable, accessible communication is non-negotiable in the realm of case management. The provider's apparent failure to maintain consistent contact, coupled with shifting numbers and unresponsive levels of leadership, is portrayed as a serious shortcoming with tangible consequences for families and clients who depend on timely support. The conclusion drawn is clear and pointed: for those who value accountability and dependable access to care, this company represents an unacceptable choice, and seeking a more reliable option is the prudent path forward.
21 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Minneapolis-St Paul International (6 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Derman Senior Care in Minneapolis, MN is a premier assisted living community that offers a comfortable and convenient lifestyle for seniors. Our community provides a wide range of amenities to ensure our residents' needs are met and they feel at home.
Residents at Derman Senior Care can enjoy the convenience of cable or satellite TV in their fully furnished apartments. Our dining room provides an elegant setting for residents to enjoy delicious meals prepared by our skilled kitchen staff. For those who prefer to cook their own meals, each apartment comes with a kitchenette.
Our community features outdoor spaces and gardens where residents can relax and enjoy the fresh air. We also offer move-in coordination services to make the transition as smooth as possible for new residents. Housekeeping services ensure that apartments are kept tidy and clean.
In terms of care services, Derman Senior Care provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Our staff is well-trained in medication management to ensure that residents receive the proper medication at the right times.
We understand the importance of maintaining mental wellness, which is why we offer a comprehensive mental wellness program for our residents. This program includes engaging activities designed to stimulate cognitive function and promote social interaction.
At Derman Senior Care, we accommodate special dietary restrictions such as diabetes diets or other dietary needs that our residents may have. Our dedicated dining staff prepares delicious meals tailored to meet these specific requirements.
Residents can participate in resident-run activities or join scheduled daily activities organized by our staff members. There are also numerous amenities outside our community including cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals all conveniently located nearby.
At Derman Senior Care in Minneapolis, MN, we strive to provide exceptional care while promoting independence and a high quality of life for our residents.
This area of Minneapolis, Minnesota offers convenient access to a variety of healthcare services, with multiple clinics and hospitals located within a few miles. The numerous pharmacies nearby ensure easy access to medications and healthcare supplies. Additionally, there are several reputable physicians and specialists in the vicinity. For recreation, the area features several parks where seniors can enjoy outdoor activities and relax in nature. There are also a number of cafes and restaurants for socializing and dining out. Public transportation is easily accessible, providing convenience for seniors who may not drive. Overall, this part of Minneapolis provides a well-rounded community with ample healthcare options, recreational amenities, and transportation accessibility for senior living.
Derman Senior Care is located at 2529 Nicollet Avenue Suite 202, Minneapolis, MN 55404 in Hennepin County, Minnesota
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