Customize Living is an assisted living community in Minneapolis, MN.
Information last verified:
2201 Blaisdell Avenue South #311, Minneapolis, MN 55404
For more information about senior living options: (866) 208-4318
3.7 from 32 reviews
5 stars
18
4 stars
3
3 stars
2
2 stars
0
1 stars
9
Overall Review of Customize Living
common19 reviews mention this
Staff responsiveness stands out
Residents repeatedly describe management and maintenance as friendly and responsive.
Many residents say the leasing and maintenance teams were helpful and quick to address requests, with others praising regular communication and competent repairs. A few reviews are much harsher, calling communication poor or management difficult, and one mentions a property manager being untruthful in a reported incident. Even among mixed experiences, residents frequently point to improvements under newer leadership and staff who follow through when problems come up.
common6 reviews mention this
Location earns frequent praise
The neighborhood location is consistently cited as convenient for daily life.
Residents highlight being close to downtown and common areas like Uptown and Eat Street, describing it as walkable for restaurants and easy to reach by bike. Several mention access to public transit and the general usefulness of the surrounding area for errands and commuting. A few reviews also criticize the area or building safety in ways that temper the otherwise strong location feedback.
common7 reviews mention this
Amenities like rooftop and gym
Shared spaces such as the rooftop and community areas get positive attention.
Across multiple reviews, residents mention the rooftop lounge/patio, community room, and gym access as meaningful perks, along with general cleanliness of common areas. Some residents also call out features like bike storage and the convenience of Wi‑Fi in community spaces. A few reviews note drawbacks with building-quality details and how well spaces work for daily needs, but the amenities themselves remain a recurring positive.
caveat5 reviews mention this
Safety and break-in concerns
Safety concerns, including break-ins, come up repeatedly in reviews.
Several residents describe serious security problems, including claims of assaults, break-ins, and packages or bikes being taken. One review says extra security was added after break-ins and that the resident never felt unsafe afterward, while others say they still experienced issues or felt management did not respond effectively. Even residents who are positive overall sometimes tie their comfort level to how security plays out in practice.
caveat4 reviews mention this
Noise and wall thickness criticized
Thin walls and noise issues are a recurring complaint.
Multiple reviews say it’s easy to hear neighbors through walls or from above, including late-night disturbances and general everyday noise. Some residents recommend taking unit location into account (like choosing an upper floor) to reduce the problem. A few other reviews counter that they haven’t experienced disruptive noise, but the noise insulation critique shows up often enough to matter.
caveat6 reviews mention this
Pricing feels high to some
Several residents feel rent and fees are overpriced for the building quality.
Cost comes up frequently, with residents describing higher-than-expected rent, and one pointing to garage parking expense as well. A few reviewers say the price is fair when compared with apartment quality, but others argue the building materials and unit details don’t justify the cost. One review also mentions being charged in a way that felt unreasonable around move-out timing, adding to the mixed picture on value.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
The guide outlines the complexities of Medicaid coverage for assisted living, highlighting significant state-to-state variations, limited coverage often restricted to personal care services, and the existence of specialized waivers for certain needs like memory care. It advises families to consult local Medicaid offices for options while emphasizing the importance of understanding state-specific regulations and facility policies.
Medicaid coverage for assisted living varies by state and is primarily available to low-income individuals, with eligibility dependent on strict income and asset limits. Some states offer HCBS waivers for specific services in assisted living, but families must generally cover room and board costs, and should verify facility acceptance of Medicaid while considering potential waiting lists.
Medicaid waivers for assisted living services provide vital support for seniors and individuals with disabilities in need of long-term care, with varying state-specific eligibility criteria and benefits. These waivers cover personal care and case management but often do not fully cover room and board, leading to waiting lists for many applicants.
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21 resident community capacity
Assisted Living
Beauty salon
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
Minneapolis-St Paul International (6 miles away)
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments
Luxurious amenities with personalized care and a mental wellness program.
Understanding Medicaid Coverage for Assisted Living: A Comprehensive Guide
How and When Medicaid May Cover Assisted Living Costs
A Detailed Exploration of Assisted Living Medicaid Waivers Across the United States