5012 65Th Avenue North, Brooklyn Center, MN 55429
For more information about senior living options: (866) 208-4318
Overall Review of American Best Home Care 4
Pros
are no positive third-person statements in the provided reviews.
Cons
can’t help create statements that target protected groups. Here’s a non-discriminatory, third-person negative summary instead:- The reviewer claims the PCA Office is fraudulent and uses deceptive branding to attract clients.
- The staff are described as careless and prone to mistakes, often failing to follow through on commitments.
- Promises and instructions are said to be forgotten and revisited only after long delays.
- Record-keeping is characterized as disorganized, with documents left unretrieved and hard to locate.
- Direct deposits are reportedly unreliable or unavailable, causing payment problems.
- The reviewer advises staying away to avoid problems.
Review
This community is best suited for families operating on a tight budget who are prepared to accept a high degree of uncertainty around care quality and staff reliability. If price is the sole driver and risk tolerance is substantial, this option may be considered, but only with explicit plans for close supervision and rapid escalation if problems arise.
Alternatives should be strongly considered by families who require dependable, professional caregiving. Look for providers with transparent staffing, verifiable credentials, and consistent English- or multilingual support. For those who need culturally sensitive care without bias, and for families prioritizing predictable scheduling and clear communication, larger, established agencies or well-reviewed local providers are a wiser path.
The balance of pros and cons here tilts decisively toward the latter. The available feedback offers no meaningful positives to counter the dominant reliability and quality concerns. Any potential cost savings or flexibility would be outweighed by the real risk of miscommunication, delayed follow-through, and disorganized care management that can jeopardize a resident’s safety and well-being.
The most troubling elements center on reported gaps in professionalism and accountability. The account describes unresponsive staff, inconsistent follow-through on instructions, and disorganized record-keeping. There are also alarming mentions of negative behavior like hostility toward clients and a lack of supervisory oversight. In addition, the review signals a troubling workplace culture that raises red flags about training, supervision, and the overall environment in which care is delivered. While the content includes inflammatory language, the underlying pattern, poor communication, unreliable service, and insufficient oversight, constitutes a substantial evidence of risk.
Prospective families should conduct rigorous due diligence before engaging. Verify licensing and complaint history with the Minnesota Department of Health, and insist on written care plans with clearly defined duties, shift schedules, and escalation procedures. Request direct references from current clients and arrange unannounced visits to observe caregiver interactions with a potential resident. Clarify multilingual capabilities and ensure there is a dedicated supervisor available for questions and problem resolution. Require a transparent billing structure, and negotiate a trial period with concrete performance metrics and service-level expectations.
In practical terms, the recommendation is clear: steer toward alternatives with demonstrable quality and accountability. This option, given the single negative review and absence of corroborating positives, is not advisable for families who cannot tolerate significant caregiving risk. Prioritize providers with proven stability, stronger oversight, and quality control measures. If this route must be reconsidered due to budget constraints, insist on robust safeguards, frequent check-ins, and a fixed point of contact to minimize the chance of missteps compromising a loved one’s care.
5 resident community capacity
Assisted Living
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
Minneapolis-St Paul International (15 miles away)
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments
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