Allina Health Home Health
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710 East 24Th, Minneapolis, MN 55407
For more information about senior living options: (844) 490-3973
Allina Health Home Care Services has been excellent in helping the patient recover from a major surgery. They call to schedule visits at times convenient for the patient. The nurses are very pleasant and perform their duties well. The reviewer highly recommends Allina Health for in-home care. The nurses are caring and offer wonderful suggestions. Jon (Jonathan) and Jane are praised as the very best team by the patient. The staff are very helpful and caring. The service provides an extra push that helps maintain the patient's ability to be cared for at home. The service is great for adding professional help to the family's own efforts.
The reviewer states Mercedes' visit was infuriating because the sister was discounted and Mercedes was outright rude. The reviewer says the care has sunk for home health care and the nurses are rude and condescending. The reviewer claims that sending a police officer to the home for a missed call was done not out of concern but to cover their tracks. The reviewer describes being shuffled among five people to order a CPAP piece, taking 35 minutes on the phone, which was infuriating. The reviewer notes that a nurse stuck herself with a needle and the bill for the blood testing was not paid. The reviewer characterizes the home care as inept, with rude nurses who fail to catch serious health issues and cannot do their job well. The reviewer states they would not recommend the program to anyone they care about. The reviewer says the program is not a program of compassion, emotional health, or family support, and that it is very sad.Allina Health Home Care Services appears here as a mixed picture of highly valued professional support and troubling lapses in care and communication. On the positive side, many reviewers emphasize that, when the service runs smoothly, it provides essential in-home nursing visits, physical therapy, and occupational therapy that help patients recover after major surgeries. They highlight the importance of regular vitals checks after discharge, the reassurance of a nurse visiting the home, and a scheduling process that calls to confirm the best times and days for care. In these accounts, the staff are described as caring, patient, and capable, with nurses who are pleasant and thorough in their work, and a system that seems to prioritize accessibility and responsiveness.
A number of reviews specifically point to the value of consistent, attentive nursing care. One reviewer notes that Allina Health consistently sends nurses who perform vital tasks and provide guidance, and they feel confident that questions will be answered or that staff will pursue the right information when needed. The dedicated nursing presence is framed as a key component of successful recovery, with the nursing team offering not only medical care but also practical suggestions for managing problems that arise at home. The overall sentiment in these favorable posts is that in-home care can be a strong and dependable ally when the team is aligned with the patient's needs and preferences.
Yet, alongside these positive experiences, there are very strong, negative impressions that center on perceived disrespect, miscommunication, and administrative misfires. In one sharply critical episode, a nurse named Mercedes is described as rude and condescending toward a sister who is a fully functional adult. The reviewer frames this encounter as a sobering example of care that has sunk in some respects, calling for retraining in compassion and care. The tone is disheartening, and the message is clear: even when clinical tasks may be competently performed, the interpersonal aspect of care can dramatically color the experience for patients and families.
Another troubling account recounts a situation where a patient reported shortness of breath post-discharge, which was initially dismissed as "normal after surgery." The patient later learned that the lung was partly collapsed, revealing a serious issue that would require further attention. The aftermath included a visit from a nurse to address the problem, followed by an alarming incident two days later when a police officer was sent to the home due to unanswered phone calls about scheduling the next visit. The reviewer emphasizes that this action felt more about covering the agency's process than about patient safety or concern, underscoring a breakdown in communication and coordination.
There are also reviews that celebrate standout individual caregivers within Allina, giving credit to specific team members who made a tangible difference. A patient praises Jon (Jonathan) and Jane as an exceptional team who helped them through a period of back injury and compression fractures, expressing heartfelt gratitude and asking for special acknowledgment. The narrative describes how these caregivers contributed to meaningful progress, with PT helping a frail elder regain mobility and reinforcing the idea that professional support can complement a family's efforts at home. The sentiment is that, when the right clinicians are involved, in-home care can be a powerful partner in recovery.
Not all experiences align with the best-case scenarios, however. Several reviews recount administrative and logistical headaches, such as delays and miscommunications around obtaining a CPAP piece, which was forgotten to be sent for six weeks and required hours on the phone to reorder. There is also a troubling note about a nurse who accidentally stuck herself with a needle, followed by issues with payment or reimbursement for blood testing. In another instance, a patient reports being pushed to decide or commit with pressure ("they wouldn't take ?I'll think about it' or ?No'"), ultimately ending with frustration and a one-star rating. These anecdotes paint a picture of frustration with red tape, billing irregularities, and communication that misses cues about patient needs and autonomy.
Nonetheless, there are continued affirmations of the service's value when it works well. Reviewers recount multiple rounds of home care after hospital stays, with agents who deliver thoughtful, multifaceted support. They describe successful integration of speech therapy, occupational and physical therapy, and regular nurse check-ins, noting that the combination can help a family care for a loved one at home. For some patients, this high level of professional support is a crucial supplement to the hard work of family caregivers, reinforcing the message that in-home care can be a strong, complementary asset when staff are competent, compassionate, and well-coordinated.
Overall, the collection of experiences with Allina Health Home Care Services reflects a broad spectrum of outcomes. Many families value the reliability, skill, and compassion of the nursing and therapy teams, along with responsive scheduling and a sense of partnership in recovery. At the same time, numerous critiques emphasize the impact of negative interactions, confusing or inadequate communications, and administrative gaps that can undermine trust and satisfaction. The recurring themes suggest that the service has the potential to be excellent and reassuring, but its effectiveness hinges on consistent, respectful care delivery, clear communication, and a streamlined approach to logistics and billing. When those elements align, patients recall meaningful progress and gratitude; when they don't, the experience can be damaging and discouraging.
21 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Minneapolis-St Paul International (6 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Allina Health Home Health in Minneapolis, MN is an assisted living community that offers a range of amenities and care services to provide a comfortable and supportive environment for its residents. The community features fully furnished apartments with cable or satellite TV, Wi-Fi/high-speed internet, and telephone access. Each apartment also has a kitchenette for residents to prepare their own meals if desired. Housekeeping services are provided to ensure a clean and tidy living space.
Residents at Allina Health Home Health receive 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. The community also offers medication management and coordination with health care providers for comprehensive care. A mental wellness program is available to support residents' emotional well-being.
The dining options at Allina Health Home Health cater to special dietary restrictions, ensuring that residents can enjoy nutritious meals tailored to their needs. Additionally, resident-run activities and scheduled daily activities provide opportunities for social engagement and recreation.
Conveniently located in Minneapolis, MN, the community has easy access to various amenities nearby. There are several cafes, parks, pharmacies, restaurants, hospitals, transportation options as well as places of worship in close proximity.
Overall, Allina Health Home Health provides a nurturing environment where residents can receive the care they need while maintaining independence and enjoying a fulfilling lifestyle.
Allina Health Home Health is located at 710 East 24Th, Minneapolis, MN 55407 in Hennepin County, Minnesota
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