International Quality Homecare VII

306 Main Street Suite 4, La Crescent, MN 55947

For more information about senior living options: (844) 490-3973

3 from 2 reviews
Assisted Living

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    Overall Review of International Quality Homecare VII

    Pros

    • pro Clients are treated with respect and dignity by the center's staff and employees.
    • pro The center is highly recommended by clients.

    Cons

    • pro The agency is described as absolutely horrible.
    • pro They would never refer a friend or family member to this place.
    • pro Only one nurse was provided with no backup.
    • pro Calls are rarely returned.
    • pro They were never contacted to see how things were going or whether the nurse was performing adequately.
    • pro Quality care is criticized as being absent, with "Quality" not even appropriate in the name.
    • pro They suggest new management or a total staff overhaul.

    Review

    Two very different experiences with local health-care providers illustrate how markedly care can vary, even within the same community. On one hand, there was a warm, respectful encounter at a physical therapy center that left a strong, positive impression. On the other, there was a deeply troubling experience with a home-care agency that handles essential, around-the-clock support for a highly vulnerable family member. Taken together, these stories highlight how important it is for patients and families to find providers they can trust, and how crucial reliable staffing and good communication are when lives are on the line.

    At the physical therapy center, the experience was consistently positive from start to finish. The person describing it felt they were treated with respect and dignity by every member of the staff. The environment, the interactions, and the care plan all contributed to a sense of being valued as a patient. The reviewer notes that the entire team conducted themselves with professionalism and care, and they emphasize that they would strongly recommend this center to others. It wasn't just the clinical work that stood out; it was the way people listened, explained what was happening, and made the patient feel heard and involved in their own care. The impression left was one of trustworthiness and genuine dedication to well-being.

    In stark contrast, the experience with the home-care agency could hardly have been more different. The reviewer recounts seeking care for a quadriplegic, ventilator-dependent son who required 24-hour care, and hoped to find reliable, continuous support. What followed, however, was described as absolutely horrible. A central complaint was the limited staffing: only one nurse was provided, and there was no backup plan in case that nurse was ill or unavailable. This raised serious questions about continuity of care and the ability to meet the patient's needs around the clock. For families who rely on consistent, specialized personnel, such a setup can feel dangerously unstable and unacceptable.

    Communication, or the lack of it, emerged as another major issue. The reviewer states that calls to the agency were rarely returned and that there was little to no outreach to check on how things were going or to assess whether the nurse was performing adequately. In a 24/7 care scenario for someone with complex medical needs, regular check-ins and responsive communication are not optional; they are essential. The sense conveyed is that the agency's process did not include proactive follow-up or meaningful engagement with the client or family, leaving them in the dark about care quality and daily progress.

    The criticisms culminate in a pointed conclusion about the agency's overall quality. The reviewer questions the integrity of the agency's own branding, remarking that "Quality" should not even be in the name when the service was failing so fundamentally. They felt compelled to express their dissatisfaction clearly, noting that a one-star rating was the only way to post their experience and suggesting that a negative rating would be warranted if it could be captured more accurately. The verdict is unequivocal: the agency did not meet expectations for safety, reliability, or responsiveness, and the reviewer would not refer others to the service.

    As the account closes, there is a strong sense of frustration directed at what was described as either bad management or a broader failure to recruit, train, and supervise staff who could truly meet critical care needs. The suggestion is that the agency either needs new leadership or a wholesale turnover of personnel - people who genuinely care and who can effectively operate the agency in a way that ensures safety and dependable coverage for the most vulnerable patients. The underlying plea is for better oversight, more consistent staffing, and a commitment to patient-centered care.

    Taken together, these two experiences paint a telling picture of how much rides on the quality and consistency of care. A therapy center that treats patients with dignity and respect can build trust and lasting confidence in its services. In contrast, a home-care agency that fails to provide sufficient staffing, reliable communication, and ongoing oversight can leave families feeling exposed and unsupported at the most precarious moments. For families navigating care for loved ones who depend on round-the-clock support, these stories underscore the critical need for careful selection of providers, insistence on transparent communication, and a strong emphasis on accountability at every level of care.

    Features

    Housing

    • 21 resident community capacity 21 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

    Amenities

    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • La Crosse Municipal (4 miles away) La Crosse Municipal (4 miles away)

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    International Quality Homecare VII is an exceptional assisted living community located in the charming town of La Crescent, MN. Offering a wide array of amenities and care services, residents at this community can enjoy a comfortable and fulfilling lifestyle.

    The community provides fully furnished and spacious accommodations with cable or satellite TV, ensuring residents can relax and enjoy their privacy. The dining room offers a welcoming space for residents to enjoy delicious meals that cater to special dietary restrictions, promoting overall health and wellbeing.

    Housekeeping services are provided to ensure a clean and tidy living environment, while the kitchenette allows residents to prepare snacks or light meals as desired. The outdoor space allows for fresh air and recreation, while Wi-Fi/high-speed internet keeps residents connected with friends and family.

    The highly trained staff at International Quality Homecare VII offer round-the-clock supervision and assistance with activities of daily living such as bathing, dressing, and transfers. They also coordinate with health care providers to ensure that residents receive the necessary medical attention. Medication management is available to ensure medication regimens are followed properly.

    In addition to physical care, the community focuses on mental wellness through their specialized program. Scheduled daily activities provide social engagement and stimulation for residents to enjoy their time at the community.

    Conveniently located near various amenities, International Quality Homecare VII ensures that residents have easy access to cafes, parks, pharmacies, physicians, restaurants, transportation options, places of worship, theaters, and hospitals. This allows residents to explore the local community or attend appointments without hassle.

    Overall, International Quality Homecare VII offers exceptional assisted living services in La Crescent, MN. With a range of amenities and care services tailored to meet individual needs, this community provides comfort, safety, and support for their valued residents.

    Nearby Places of Interest

    Pharmacies

    • Good Neighbor Pharmacy (0.2 miles)
    • Sterling Drug #29 (0.2 miles)
    • Sterling La Crescent (0.2 miles)
    • Quillins Quality (2.8 miles)
    • Quillin's Central Office (2.8 miles)
    • Gundersen Pharmacy Cass Street (3 miles)
    • Gundersen Pharmacy La Crosse East Building (3.6 miles)

    Hospitals

    • La Crescent Health Care Center (0.5 miles)
    • Gundersen Lutheran Medical Center Pharmacy (3.2 miles)
    • Franciscan Skemp Healthcare (3.4 miles)
    • Mayo Clinic Store (3.4 miles)
    • Gundersen Morgue (3.6 miles)
    • Gundersen Health System - Labor & Delivery (3.6 miles)
    • Gundersen Lutheran Medical Center (3.6 miles)

    Restaurants

    • Schmitty's TimeOut Tavern (0.5 miles)
    • Robins Nest (2.3 miles)
    • Huck Finn's On the Water (2.4 miles)
    • Pettibone Boat Club (2.5 miles)
    • The Waterfront Restaurant and Tavern (2.5 miles)
    • 4 Sisters Wine Bar and Tapas (2.6 miles)
    • The Freighthouse Restaurant (2.6 miles)

    Parks

    • Rotary Park (1.3 miles)
    • Riverside Park (2.5 miles)
    • Veterans Freedom Park (2.6 miles)
    • Copeland Park (2.7 miles)
    • Houska Park (2.8 miles)
    • Weigent Park (3.7 miles)
    • Hixon Forest Park (4.6 miles)

    Cafes

    • Pearl Ice Cream Parlor (2.6 miles)
    • Grounded Specialty Coffee (2.7 miles)
    • Moka (3.2 miles)
    • Moka (3.3 miles)
    • Greengrass Cafe (3.9 miles)

    Transportation

    • Amtrak (2.9 miles)

    Physicians

    • Breidenbach Wellness Center (3.1 miles)
    • Neighborhood Family Clinics (3.1 miles)
    • St Clare Health Mission (3.3 miles)
    • La Crosse-Mayo Family Medicine Residency (3.5 miles)
    • Erik A Gundersen (3.5 miles)
    • Mayo Clinic Health System - Cardiology (3.5 miles)
    • Gundersen Lutheran Ped's (3.5 miles)

    Places of Worship

    • English Lutheran Church Elca (3.7 miles)
    • Blessed Sacrament Catholic Church (4.3 miles)
    • Mary Mother of the Church (4.6 miles)

    Theaters

    • Marcus La Crosse Cinema (4.9 miles)

    Frequently Asked Questions

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