7900 Excelsior Boulevard #200, Hopkins, MN 55343
For more information about senior living options: (844) 490-3973
The client appreciates the help provided through the MNbenefits portal, which enabled them to complete their paperwork properly.
The client was unable to fill out all their paperwork properly without that agency. The reviewer would give zero stars to the place. They had waited two months for a call back that never came. They suggested the agency should be taken off the list. The service was consistently late. No driver arrived and no courtesy call was provided; the experience was unprofessional, inconsiderate, and rude.Metropolitan Community Services in Hopkins is best suited for seniors who need practical help navigating government benefits and related paperwork. The strongest, clearly identifiable value is staff that can guide residents through MNbenefits and similar processes, helping ensure forms aren't left incomplete. For families where bureaucratic hurdles are a significant worry, this support creates measurable peace of mind. However, for households that place a premium on consistently dependable transportation and promptly responsive communication, this community will feel unsettled.
Those who should consider alternatives are families who cannot tolerate repeated delays and gaps in service. The standout red flags are transportation reliability and staff responsiveness. When a senior's day hinges on timely pickups for medical appointments or excursions, a provider with frequent missed drives or delayed callbacks becomes a source of constant disruption. If dependable scheduling and courteous, proactive communication are nonnegotiable, it is prudent to explore other options that prioritize punctuality, consistent follow-through, and a culture of courtesy.
The limited but real benefit of administrative help does not come close to offsetting the core drawbacks. The ability to get MNbenefits paperwork completed correctly can ease one part of the transition into care, yet it does not compensate for what in daily operation translates to missed rides, unanswered calls, and perceived rudeness from front-line staff. In practice, these transport and communication gaps undermine trust and escalate stress, eroding the overall sense of security residents should feel. The benefits program assistance becomes a secondary comfort while the primary, ongoing needs go unmet.
In day-to-day terms, the most critical concerns manifest as transportation failures and poor customer service. Descriptions of late pickups or no-show drivers, with assurances that "someone will call back" followed by no follow-through, illustrate a pattern that can derail medical schedules and daily routines. The repeated lack of courtesy calls or timely updates magnifies anxiety for families coordinating care and for residents trying to maintain independence. These issues are not minor irritants; they affect safety, dignity, and the confidence a family places in the staff to safeguard routine needs.
Practical steps help families make a more informed decision. Before committing, request a detailed transportation policy, including scheduling windows, expected response times, and escalation paths when issues arise. Seek concrete service-level commitments - guaranteed callback times, backup transportation options, and a clear point of contact for transportation problems. If possible, arrange a trial period focused specifically on transport and communication to observe punctuality and responsiveness firsthand. Also verify staffing coverage across peak hours and inquire about who handles scheduling changes and how residents or families are updated during delays.
Bottom line: Metropolitan Community Services offers tangible administrative support that can ease enrollment and paperwork burdens, but the pervasive transportation and communication gaps are foundational weaknesses. Families prioritizing bureaucratic assistance with reasonable tolerance for occasional scheduling hiccups may find value here, yet those who require reliable, punctual transport and consistently respectful, responsive service should consider alternatives. In a market that includes other options with stronger track records on schedule integrity and proactive communication, it is wise to compare transportation reliability, staff responsiveness, and escalation processes before making a final commitment.
21 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Minneapolis-St Paul International (9 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Metropolitan Community Services in Hopkins, MN is a welcoming and fully furnished assisted living community that offers a range of amenities to support the comfort and convenience of its residents. Each private suite comes equipped with cable or satellite TV, Wi-Fi/high-speed internet, and a telephone for easy communication.
Residents can enjoy delicious meals prepared by our skilled kitchen staff in the dining room, which can cater to special dietary restrictions. Housekeeping services ensure that each living space is clean and well-maintained.
For relaxation and outdoor enjoyment, there is access to an outdoor space and garden where residents can take walks or simply relax amidst nature. Additionally, our community provides move-in coordination services to assist new residents during their transition.
To promote their overall well-being, residents have access to 24-hour supervision and assistance with daily living activities such as bathing, dressing, and transfers. Our care staff also coordinates with healthcare providers for any additional medical needs, including medication management. Special dietary restrictions are accommodated through our diabetes diet program and customizable meal options.
Transportation arrangements are available for medical appointments, ensuring that residents have easy access to the care they need. To foster social engagement and personal growth, there are resident-run activities and scheduled daily activities for individuals to participate in.
The Metropolitan Community Services is located in an area that boasts convenience with several amenities nearby. Residents will find cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals just a short distance away.
At Metropolitan Community Services in Hopkins, MN, we strive to provide a comfortable and supportive environment where seniors can thrive while receiving personalized care assistance.
Metropolitan Community Services is located at 7900 Excelsior Boulevard #200, Hopkins, MN 55343 in Hennepin County, Minnesota
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