650 South East 13Th Street, Grand Rapids, MN 55744
For more information about senior living options: (844) 490-3973
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There is a good mental health worker who listens. Most of the other staff are good. The people who live there are nice.
The place has a lot of problems. They cannot keep staff, and the staff that are there cannot be counted on. They never answer their phones or return calls, which is hard when you live out of town. It was a great place at first but has definitely changed for the worse in the last five years. The reviewer does not recommend this place at all. Food and housekeeping are only okay and could be better.This place is described as having a lot of problems that seem to compound over time. The reviewer paints a picture of a facility that struggles with core competencies that people rely on when choosing a place for themselves or loved ones: dependable staff, reliable communication, and a stable, trustworthy environment. The tone is frank and persistent, underscoring that the issues aren't isolated incidents but part of a broader pattern that has become more evident.
A major throughline is the staffing situation. The reviewer emphasizes a continual problem with keeping staff, and even when there are workers on site, you can't count on them. This sense of instability translates into practical concerns for families who need consistent care and accountability. The implication is that frequent turnover or gaps in coverage leave residents without steady routines or the reliable support families expect, which can be especially stressful for those who live far away and must depend on others to monitor progress and well-being.
Communication is highlighted as another critical fault line. The reviewer notes that staff "never answer their phones or return calls," a problem that is particularly acute for someone who lives out of town. When updates, questions, or concerns aren't acknowledged promptly, it becomes very difficult to coordinate care, manage schedules, or get timely information about a loved one's condition and day-to-day life. This lack of responsiveness appears to amplify the frustration caused by staffing instability and can erode trust in the facility.
Over time, the perception of the place has shifted dramatically. The reviewer states it was "a great place at first," but asserts that things have changed for the worse in the last five or so years. This sense of decline over a relatively short period suggests that changes in management, policy, or culture may have contributed to a deterioration in the overall experience. The strong personal judgment accompanying this evolution - "I do not recommend this place at all" - underscores how far confidence has fallen from its early days.
Despite the overall negative assessment, the review includes a more nuanced second impression. There is recognition of some strength within the community: a mental health worker who listens and is described as good, paired with the general quality of most other staff. This suggests that, while there are chronic issues, there are individuals who provide meaningful, supportive care and contribute positively to residents' daily lives. The people living there are described as nice, which adds a layer of warmth to the residents' community and hints at a social environment that can be pleasant and respectful.
Finally, the reviewers acknowledge room for improvement in everyday services. Food and housekeeping are described as "ok but could be better," indicating adequate basics that fall short of the expectations that would accompany truly excellent care. This admission tempers the otherwise harsh critique, signaling that while some aspects of the facility are acceptable, they are not exceptional and may leave some residents and families wanting more in terms of comfort, cleanliness, and nutrition.
Taken together, the two reviews present a picture of a facility that offers some redeeming qualities - most notably a capable mental health professional and a generally pleasant resident community - while being held back by persistent problems with staffing stability and poor communication. The contrast between a handful of dependable, caring staff and an overarching pattern of unanswered calls and unreliable service creates a mixed to negative overall impression. For families considering this place, the main takeaway is clear: the strengths exist, but they are not enough to offset the significant frustrations tied to staffing consistency and responsiveness.
18 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Brookstone Manor Specialty Car in Grand Rapids, MN is a premier assisted living community that offers a wide range of amenities and care services to cater to the unique needs of its residents.
As soon as you step foot into Brookstone Manor, you will be greeted by a warm and inviting atmosphere. The dining room provides an elegant setting for meals where residents can enjoy delicious and nutritious cuisine. Each living space is fully furnished, ensuring comfort and convenience for all residents.
The community boasts a beautiful garden where residents can relax and enjoy the outdoors. Housekeeping services are provided to keep each living space clean and tidy. Move-in coordination is available to assist new residents in transitioning smoothly into their new home.
For those who value connectivity, Brookstone Manor offers telephone services as well as Wi-Fi/high-speed internet access. This allows residents to stay connected with loved ones and remain engaged in today's digital world.
When it comes to care services, Brookstone Manor goes the extra mile to ensure the health, safety, and well-being of its residents. Trained staff members provide assistance with activities of daily living such as bathing, dressing, and transfers. Coordination with health care providers helps ensure that each resident's medical needs are met effectively.
The community also specializes in diabetes management, offering a carefully designed diet plan for diabetic residents. Meal preparation and service are provided, guaranteeing that all dietary restrictions are accommodated.
Medication management is another essential service offered at Brookstone Manor. Residents can rely on trained staff members to properly administer their medications according to their prescribed schedule.
Transportation arrangement for medical appointments is available to ensure that residents can easily access necessary healthcare services when needed. Additionally, transportation to doctors' appointments is provided for added convenience.
Residents at Brookstone Manor never experience a dull moment thanks to the scheduled daily activities offered within the community. These activities provide social engagement opportunities as well as opportunities for physical exercise and mental stimulation.
The community is conveniently located near various amenities, including cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals. This ensures that residents have easy access to the services and activities they need.
In summary, Brookstone Manor Specialty Car in Grand Rapids, MN is an exceptional assisted living community that provides a comfortable and supportive environment for its residents. With a wide range of amenities and care services available, residents can enjoy a fulfilling lifestyle while receiving the assistance they need.
Brookstone Manor Specialty Car is located at 650 South East 13Th Street, Grand Rapids, MN 55744 in Itasca County, Minnesota
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