Hillcrest Terrace
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624 3rd St SW, Chisholm, MN 55719
For more information about senior living options: (844) 490-3973
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A collection of strongly worded reviews paints a troubling picture of a care facility, focusing on neglect, poor communication, and what many describe as dangerous lapses in patient care. The most urgent concerns center on alleged denial of medical attention. One reviewer notes that staff "deny medical care when one of the people ask to see a doctor," and despite reaching out to the appropriate authorities, "nothing still got done." The situation escalates in a dramatic way when a loved one ends up in the hospital for more than a week, a length of time that the reviewer characterizes as a consequence of the facility's failures. The presence of a police report filed against the facility adds to the sense that something seriously wrong is happening behind closed doors.
The tone throughout these accounts is accusatory and alarmed. The reviewers describe staff as rude and neglectful, with an impression that the facility's personnel do not prioritize the well-being of residents. The anger is palpable as they insist that the staff's conduct warrants accountability, declaring that "they all need to be charged and the place needs to be shut down." The fear and frustration are compounded by the belief that a loved one may be suffering from something as grave as cancer, a possibility they hope would prompt urgent and compassionate medical attention - attention they feel was repeatedly denied.
In addition to the direct complaints about medical neglect, the reviews emphasize a broader critique of management and staff culture. One reviewer calls the overall operation "completely terrible," pointing to mismanagement and a workforce that appears to lack concern for residents. The phrase "bad employees don't care for the people staying here" is offered as a capsule summary of what they experienced, and the call to action is blunt: "do not come here," and the facility is described as a "terrible place" that "needs to be shut down." The sentiment blends personal fear with a demand for systemic change, suggesting that the problems extend beyond isolated incidents to a pattern of neglect.
A contrasting note emerges in another review that is less pointed about the care implications and more ambiguous about the facility's ambiance. The reviewer describes the place as "Nice ordand clean," noting it as "orderlike and clean." The ending line - "I think I will I will like it" - reads as a subdued counterpoint to the more incendiary criticisms that precede it. This snippet hints at a mixed or inconsistent experience among residents or observers, suggesting that the facility's appearance and environment may align with standard expectations even as the care experiences reported by others diverge sharply.
Taken together, these reviews form a mosaic of concern and warning. The strongest statements center on medical neglect, delays in obtaining needed care, and the distress a family member endured as their loved one was hospitalized for an extended period. The police report and explicit calls for charging reflect a belief that the safety and rights of residents may be at risk, not simply a matter of dissatisfaction with service. The intensity of language underscores the emotional stakes for families who entrust their loved ones to the facility's care.
Several threads emerge from the testimonials: a fear that medical conditions may go undetected or untreated; reports of rude and neglectful treatment by staff; a perception that management fails to address serious concerns; and a plea for shutting down or heavily reforming the establishment. The existence of a positive note about cleanliness adds complexity, indicating that while some aspects of the facility may appear orderly, the core concerns about care quality and resident safety remain unresolved in the voices of those most directly affected.
For readers weighing a potential placement for a loved one, these accounts highlight the importance of thorough, independent verification and due diligence. They suggest asking pointed questions about medical response times, staff-to-resident ratios, incident reporting procedures, and how complaints are handled. While one review hints at a cleaner, more orderly setting, the predominant message conveyed is a warning to exercise extreme caution and to consider multiple perspectives before making a decision about this facility.
Hillcrest Terrace in Chisholm, MN is a well-appointed assisted living community that offers a range of amenities and care services to its residents. The community understands the importance of meeting the spiritual needs of its residents and provides devotional services off-site.
The indoor common areas are designed to promote socialization and provide a comfortable space for residents to relax, interact with each other, or engage in various activities. These areas are thoughtfully furnished and offer an inviting ambiance.
In terms of care services, Hillcrest Terrace specializes in providing diabetic care. The dedicated staff is trained to assist residents with monitoring their blood sugar levels, administering medication, and helping them maintain a healthy lifestyle.
The community also places value on engaging its residents through various activities. Devotional activities offsite are organized to cater to the spiritual well-being of the residents.
Hillcrest Terrace benefits from its convenient location as it enjoys proximity to several amenities. For those who enjoy dining out, there are 14 restaurants nearby offering a variety of cuisines to choose from. Additionally, individuals can find comfort in knowing that there are pharmacies nearby for easy access to medications.
For outdoor enthusiasts or those who enjoy spending time surrounded by nature, Hillcrest Terrace boasts six parks in close vicinity. These parks provide opportunities for leisurely walks, picnics, or enjoying recreational activities.
Transportation options are readily available with two transportation services nearby. This ensures that residents have easy access to medical appointments, shopping centers, or entertainment venues.
Residents seeking solace or wishing to participate in religious activities have six places of worship within reach. These places serve as a welcoming space for individuals to practice their faith or engage in communal gatherings.
Lastly, having two hospitals nearby provides peace of mind for both residents and their families knowing that medical assistance is easily accessible during emergencies or routine health check-ups.
Overall, Hillcrest Terrace offers its residents an ideal combination of comfort, convenience, and care within a warm and inviting community.
This area of Chisholm, Minnesota offers a variety of amenities and services that may be appealing to seniors looking for a comfortable and convenient place to live. There are several parks nearby, providing opportunities for outdoor recreation and leisurely strolls. Additionally, there are hospitals and medical facilities within close proximity, ensuring easy access to healthcare services. Transportation options such as taxis and U-Haul services are readily available for getting around the area. Pharmacies and physicians' offices are also conveniently located for any medical needs. There are places of worship in the community for spiritual fulfillment, as well as a selection of restaurants and cafes for dining out or grabbing a quick bite to eat. Overall, this part of Chisholm appears to offer a well-rounded and supportive environment for senior living.
Hillcrest Terrace is located at 624 3rd St SW, Chisholm, MN 55719 in St. Louis County, Minnesota
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