Havenwood of Burnsville

Pros

• The community is vibrant and well-maintained, offering a friendly atmosphere with plenty of activities for residents.
• The facilities are clean, comfortable, and feature great amenities, making it an appealing place to live.
• The staff is attentive, accommodating, and compassionate, providing good support to residents and their families.
• The dining area resembles a restaurant rather than a cafeteria, enhancing the dining experience for residents.
• Residents enjoy delicious meals prepared by the chef, particularly praising the homemade soups.
• There are various living options available, including spacious two-bedroom apartments with good-sized kitchens.
• Outdoor areas include a little patio with grills, offering some recreational space for residents.
• Communication from the director has been responsive to family concerns.
• The location of Havenwood offers awesome views and convenient access to nearby amenities.

Cons

• The nurses were slow to respond to family questions and seemed inaccessible.
• Some aides were impatient, and the resident was "yelled at" a couple of times.
• There were instances where falls occurred, and the family was not notified of all of them, even though the resident wasn't injured.
• The change in management disrupted many aspects of care and communication.
• Communication between family, physicians, and nursing staff was less than ideal.
• There was very little outdoor space available with no grass.
• The facility's location surrounded by commercial areas offered limited scenic grounds.
• Some reviews indicated the unit layouts lacked adequate closet space and dining areas.

Review

Havenwood of Burnsville has emerged as a notable option for seniors seeking assisted living and independent living arrangements. With a month-to-month lease initially appealing to residents, many have found it to be a convenient solution for short-term stays while waiting for longer-term facilities. One resident appreciated the flexibility of this arrangement, which allowed them to wait for their senior co-op to open up without long-term commitment. Although they did not opt for a meal plan, they valued the “To Go” area that provided quick dining options on days when cooking felt like too much.

While some aspects of Havenwood were appreciated, there were significant concerns regarding staff responsiveness and accessibility. Family members reported that the nurses often appeared slow in addressing questions or providing timely responses, making communication challenging during critical moments. Additionally, aides were sometimes described as impatient, leading to incidents where residents felt uncomfortable due to being “yelled at.” Despite these setbacks, some family members noted that certain aides displayed kindness and attentiveness.

The overall environment at Havenwood seemed vibrant; many residents enjoyed engaging with their fellow tenants during communal meals and activities. A resident highlighted the camaraderie among the ladies they dined with, indicating that despite other challenges within the facility's staff dynamics, social interactions remained a highlight for those who participated in group outings and events like bingo and happy hours. The facility is well-kept with clean surroundings and comfortable accommodations which contributed positively to residents' experiences.

However, changes in management proved disruptive during some residents’ stays. The ownership transitions during a relatively short span—reportedly three times since its opening in 2020—led to inconsistent quality in services provided by external PT (Physical Therapy) and OT (Occupational Therapy) companies. These changes affected continuity of care for residents like one expressed concern regarding their relative's declining ability to remain in assisted living – an issue exacerbated by frequent changes in management practices.

On a more positive note, reviews praised the amenities offered at Havenwood of Burnsville. Residents noted the community's central location was beneficial not only for ease of access but also praised its views overlooking surrounding areas. The presence of various recreational spaces such as game rooms, card rooms, libraries, beauty salons, community rooms encouraging gatherings and celebrations contributed significantly to making this facility feel like home for many seniors seeking companionship and engagement.

Despite occasional reservations about closet space or lack of scenic grounds—framed by busy roads—the overall impression left by visitors was largely favorable. Many recognized Havenswood’s dining area resembling more of a restaurant than traditional cafeteria settings—a design choice that created an inviting atmosphere during meals. While it might not cater perfectly to everyone’s needs or budgets—as indicated by potential residents being deterred due to cost—Havenwood remains an option worth considering due to its plethora of activities designed specifically for senior engagement along with supportive staff who display compassion toward residents’ needs wherever possible.

In conclusion, while Havenwood offers commendable amenities amid challenges faced through management changes and mixed staffing experiences affecting certain interactions between aides or nurses with families—its vibrant community life remains attractive. Residents appreciate ongoing social opportunities while enjoying generally good facilities that emphasize cleanliness and comfort; making it feasible despite imperfections encountered on their journey through assisted living arrangements.

This part of Burnsville, Minnesota, offers a convenient and diverse array of amenities for seniors looking to settle in the area. With numerous restaurants nearby such as The Original Pancake House, Burger King, and Taco Bell providing easy dining options, there is no shortage of choices when it comes to meals. The abundance of pharmacies like Lunds & Byerlys and Walgreens ensures that residents have access to necessary medications and healthcare products. Additionally, proximity to healthcare facilities including Fairview Ridges Hospital and clinics such as Fairview Ridges Specialty Care Center Park Nicollet Obgyn makes medical care easily accessible. For leisure activities, cafes like Panera Bread and Starbucks provide cozy spots for socializing or enjoying a cup of coffee. Nearby parks such as Greenhaven Park and Keller Park offer opportunities for outdoor recreation and relaxation. Overall, this part of Burnsville combines convenience, healthcare accessibility, dining options, and recreational activities making it an attractive option for senior living.

Restaurants

• The Original Pancake House (0.2 miles)
• Burger King (0.2 miles)
• Taco Bell (0.3 miles)
• McDonald's (0.3 miles)
• Chipotle Mexican Grill (0.7 miles)
• Chick-Fil-A (0.9 miles)
• JL Beers (1 miles)

Pharmacies

• Lunds & Byerlys Burnsville (0.4 miles)
• Walgreens (0.8 miles)
• Walgreens (0.9 miles)
• CVS Pharmacy (2.1 miles)
• Walgreens (3.1 miles)
• Walgreens (3.3 miles)
• Allina Health Minneapolis Heart Institute – Apple Valley (3.4 miles)

Physicians

• Fairview Ridges Specialty Care Center (0.4 miles)
• Fairview Ridges Specialty Care Center Park Nicollet Obgyn (0.5 miles)
• Park Nicollet Clinic and Specialty Center Burnsville (0.5 miles)
• Southdale Pediatrics (0.7 miles)
• Twin Cities Orthopedics Burnsville (1 miles)
• Nystrom & Associates (3.1 miles)
• Eisenstadt Allergy & Asthma (3.3 miles)

Hospitals

• Fairview Ridges Hospital (0.5 miles)
• Apple Valley Medical Clinic (3.4 miles)

Cafes

• Panera Bread (0.6 miles)
• Starbucks (1 miles)
• Caribou Coffee (1.6 miles)
• Caribou Coffee (2.2 miles)
• Starbucks (2.9 miles)
• Panera Bread (3.1 miles)
• Starbucks (4.9 miles)

Parks

• Greenhaven Park (1.3 miles)
• Keller Park (1.9 miles)
• Lac Lavon Park (2 miles)
• Foxborough Park (3.6 miles)
• Cleary Lake Regional Park (6.6 miles)
• Lebanon Hills Regional Park (7.3 miles)
• Lakefront Park (7.4 miles)

Theaters

• Jj’s Theatre & Draft House (3.7 miles)
• Emagine Eagan (4.8 miles)

Places of Worship

• St Michael Catholic Church (7.7 miles)

Transportation

• Mall of America LRT Station (8 miles)