Overall Review of Augustana Regent At Burnsville
common
17 reviews mention this
Staff support is a consistent theme
Residents describe attentive, caring support from the staff during everyday life.
Many residents and families mention feeling supported and well cared for, with staff members who were helpful with transitions and daily needs. Several reviews also highlight responsiveness, including troubleshooting small issues and making sure someone gets what they need. A few comments point to problems with friendliness or attentiveness, but those are outnumbered by positive experiences describing kind, helpful care.
caveat
8 reviews mention this
Meals get mixed feedback overall
Dining is a recurring topic, with some praise and some disappointment.
Several reviews say the food is good or even excellent, and a few note conveniences like meals included and meals prepared in a way that’s easier to eat. At the same time, other residents describe the food as only OK or not restaurant quality, and one person said it could be better at times. One review also describes dining as restaurant-like while noting the dining room layout.
common
9 reviews mention this
Activities and social life stand out
Residents describe an active routine with many social and group options.
Families and residents repeatedly mention activities they can join, including daily gatherings, bingo and movie nights, and organized fitness. Multiple reviews also describe amenities that support getting out and staying engaged, such as game rooms, libraries, and religious services. Outdoor scenery and walking paths come up as part of what helps residents stay active and make friends.
differentiator
2 reviews mention this
Memory care support feels personal
Memory care staff are described as creating a family-like environment.
One review specifically highlights the memory care staff and describes a caring, supportive environment. Another review notes that the community goes beyond independent living and includes memory care as part of the overall care options, which aligns with residents receiving specialized support.
common
3 reviews mention this
On-site beauty services are convenient
Hair and beauty services on-site make personal care easier.
Several reviews mention an on-site barbershop and hair salon, making it convenient for residents who want regular grooming without travel. Another review also mentions beauty care services as part of the available support. This lines up with the community offering beauty-related services as part of its amenities.
caveat
4 reviews mention this
Cost comes up as a limitation
Pricing is a recurring concern for some families.
More than one review calls the community expensive, and one family says it wasn’t affordable for them. Another mentions it as a higher cost option compared with other facilities. A separate comment also suggests the overall experience can feel more upscale, which some families connect directly to the cost.
differentiator
3 reviews mention this
Close to everyday errands
Families like the convenient location for visits and nearby needs.
Some families chose the community because of its proximity, and another review says it’s close to home, making visits easier. One person also describes the location as more central, reinforcing the idea that getting to the community is straightforward. Nearby everyday stops like cafes and pharmacies are listed within about a half mile.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.