Better Healthcare Services is an assisted living community in Anoka, MN.
Information last verified:
2616 9Th Avenue, Anoka, MN 55303
For more information about senior living options: (866) 208-4318
They won’t return calls. They never met anyone fun at the company. They rush through work without asking what the customer wanted done. Snoq removal is a joke; they only did part of the driveway. They couldn’t get the work to the school bus, so the student missed school. They didn’t shovel the walkway as they say they do. They have not returned any calls despite multiple attempts. They are awful. They did not introduce themselves or ask what was wanted mowed. They created a weed patch by skipping an 8x8 section at the back of the house. They ignored requests to speak to the mower. They caused a customer to incur a $100 city fine for thistle. They hung up on a caller and dropped them as a client, saying they couldn't help. They call the customer’s weed patch a rock garden that they don’t cut. It never was a rock garden; it was an overgrown lawn because they didn’t cut right. They charged $72 for a $25 job. They are just awful. One star is too much for them. They take advantage of disabled people by enforcing a supposed contract.Better Healthcare Services in Anoka, MN is best suited for budgets-first approaches where families can tolerate inconsistent performance and are prepared to supervise maintenance tasks closely. The reviews present a pattern of unreliability: calls go unanswered, no one seems to confirm the scope of work, and important tasks are left incomplete or mismanaged. For households with a disabled loved one or anyone who relies on steady scheduling and respectful, clear communication, this option should be crossed off the short list. Alternatives should be pursued by families prioritizing dependable accountability and predictable service.
The core drawbacks are straightforward and persistent. Repeated unreturned calls and dismissive or obstructive responses from management create a cultural barrier to resolving issues. Work quality and coverage are inconsistent: driveways are only partially cleared, sidewalks remain unshoveled, and promised tasks disappear in the miscount of what was actually performed. The situation worsens when customers are charged more than the value of the service, one instance cited a $72 charge for a $25 job, feeding a perception of being exploited or taken advantage of, especially for those who are most vulnerable. These threads weave a clear risk pattern: unreliable communication paired with questionable pricing.
There is a solitary five-star rating, but it sits in stark contrast to three one-star experiences and a generally negative sentiment across the bulk of feedback. The lone positive review indicates that at least some clients experience acceptable service, yet it proves insufficient to establish a dependable track record. In practical terms, a single bright spot does not counterbalance chronic issues with responsiveness, scope adherence, and fair-value execution. For decision-makers, the inconsistency represented by the broader feedback is the pivotal reality to plan around.
In weighing potential advantages against the downsides, the limited upside rings hollow. Any supposed benefits, if they exist beyond occasional transient satisfaction, are overwhelmed by the systemic problems: unresponsive communication, incomplete or misperformed tasks, and the sense that the client relationship is disposable when concerns arise. The bottom line is that reliability and customer respect are not reliably present, which makes this option difficult to defend for a senior-engagement context where safety, predictability, and clear billing matter.
From a practical standpoint, families evaluating options should demand several guardrails before signing any agreement. Require a written, itemized scope of work with concrete completion criteria and a fixed price, plus a documented escalation path and response times for missed calls or unmet requests. Ask for recent, verifiable references and a clearly defined contract termination policy. Insist on a trial period with a scheduled check-in, so any chronic gaps become apparent before long-term commitment. Prioritize providers that assign a dedicated coordinator to monitor service quality and communicate changes promptly, especially when a loved one depends on routine assistance.
In the end, Better Healthcare Services presents a high-risk proposition for most seniors and their families. The combination of unresponsiveness, incomplete work, and questionable billing creates a care-gap risk that outweighs any potential cost savings. For households seeking reliable, respectful, and accountable service, especially where safety and consistent scheduling matter, the search should continue, with clear benchmarks and tighter accountability built in from the start. This is not the option to lean on when managing care for a vulnerable loved one, and alternatives that foreground reliability and transparent communication should be prioritized.
21 resident community capacity
Assisted Living
Beauty salon
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
Minneapolis-St Paul International (24 miles away)
24-hour call system 24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers Coordination with health care providers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments Diabetes diet Special dietary restrictions Community-sponsored activities Resident-run activities Scheduled daily activitiesWelcome to our assisted living community in Anoka, MN, where we strive to provide exceptional healthcare services and a comfortable living environment for our residents. Our amenities are designed to enhance your stay and include cable or satellite TV, a dining room, fully furnished rooms, a garden, housekeeping services, a kitchenette, move-in coordination, outdoor space, telephone access, and Wi-Fi/high-speed internet.
We understand that care is essential for our residents' well-being and offer an array of services to support them. With 24-hour supervision, our trained staff is always available to assist with activities of daily living, such as bathing, dressing, and transfers. We also coordinate with health care providers to ensure seamless integration of medical care. For those with specific needs, we offer diabetes diet management and special dietary restrictions. Medication management is provided to ensure the correct administration of medications. Our mental wellness program aims to promote emotional well-being among our residents.
Our dining experience takes into consideration special dietary restrictions so that every resident can enjoy nutritious and delicious meals. Meal preparation and service are provided for your convenience.
Staying socially engaged is important at our community, which is why we offer resident-run activities and scheduled daily activities. These allow you the opportunity to connect with fellow residents while participating in engaging events.
Location-wise, we are surrounded by numerous conveniences nearby. There are two cafes within close proximity if you fancy a change of scenery for your morning coffee or afternoon tea. Additionally, there are five parks nearby where you can enjoy leisurely walks or relax amidst nature's beauty. For any medication needs or health concerns, there are ten pharmacies and eight physicians in the vicinity. When it comes to dining out or exploring cuisine options beyond our facility's offerings, there are thirteen restaurants nearby catering to various tastes. If worship is an important aspect of your life or if you enjoy cultural experiences like theater performances or concerts, there are two places of worship, one theater, and one hospital conveniently located nearby.
At our assisted living community in Anoka, MN, we prioritize your well-being and strive to provide a supportive and enriching environment where you can receive exceptional healthcare services while enjoying the amenities and activities that make life enjoyable.
Better Healthcare Services is located at 2616 9Th Avenue, Anoka, MN 55303 in Anoka County, Minnesota
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