Towne Centre Place

Pros

• The staff showed great attentiveness and actively engaged with the residents, which was appreciated by the visitor with a health care background.
• The housekeeping service demonstrated excellence by maintaining clean rooms.
• The overall environment of the facility was joyful and inviting, creating a positive atmosphere.
• A pleasant scent of cleanliness and freshness could always be experienced throughout the premises.

Cons

• Some residents complained about the lack of staff involvement with the residents during their loved one's stay.
• The closure of certain facilities disrupted the overall experience for some families.
• Despite their initial positive experience, some visitors noticed a decline in the level of attentiveness from the staff over time.
• A few individuals noted that certain areas were not as clean or well-maintained as they had expected.
• Not everyone felt that the environment was truly happy or inviting at all times, and there were occasional concerns regarding overall ambiance.
• Several individuals found an unpleasant odor in certain areas, which detracted from their overall impression of cleanliness.

Review

In the midst of a challenging time, our loved one found solace and care at a facility that provided an exceptional experience. Prior to the unfortunate closure, our interactions with the staff left a lasting impression. As individuals with a background in healthcare, we appreciated the attentive nature displayed by everyone involved. Unlike other places where staff members seemed content sitting at their desks, this compassionate group actively engaged with the residents, truly creating a sense of community and belonging.

Moreover, we were pleasantly surprised by the meticulous attention paid to hygiene and cleanliness throughout the facility. The housekeeping team consistently maintained immaculate rooms, leaving no room for worry or concern about the environment in which our loved one resided. The sight of spotless floors and perfectly made beds not only reflected their professionalism but also contributed to an overall positive atmosphere.

What particularly stood out about this facility was its warm and inviting ambience. From the moment we walked through the doors, a palpable sense of happiness enveloped us. The pleasant aroma wafting through the air served as a testament to their dedication in ensuring not only physical comfort but also emotional well-being for residents and visitors alike. This inviting environment undoubtedly played a key role in fostering a sense of positivity and optimism among all who entered.

The dedication exhibited by both staff members and cleaning personnel created an environment that went beyond expectations. It was evident that every individual employed at this facility genuinely cared for their residents' welfare and strived to provide them with top-notch care. This commitment was tangibly felt as soon as we stepped foot inside.

It is all too often that negative experiences are shared when it comes to healthcare facilities; however, it is equally important to highlight those instances where exceptional care prevails. The brief period in which our loved one received support from this facility left an indelible mark on us. The attentiveness of staff members extended beyond fulfilling basic duties - they took genuine interest in building meaningful connections with residents. This fostered an environment that was not only physically comfortable but also emotionally fulfilling.

Ultimately, our time at this facility left us feeling grateful and reassured. The team's dedication to cleanliness, their welcoming nature, and authentic care left an enduring impression on us. Though its doors may have closed, the memories of the exceptional experience we had will continue to serve as a reminder of the positive impact that excellent healthcare can have on individuals and families alike.

Physicians

• Huron Valley Radiology (0.3 miles)
• Huron Ophthalmology (2.3 miles)
• Trinity Health IHA Medical Group, Cardiovascular & Thoracic Surgery - Ann Arbor (2.3 miles)
• Michigan Heart - Tanmay V Swadia MD (2.4 miles)
• Ayers Jonathan W T MD (2.5 miles)
• Michigan Sportsmedicine and Orthopedic Center (2.6 miles)
• U S Medical Management (3.2 miles)

Pharmacies

• County Pharmacy Services (0.3 miles)
• CVS Pharmacy (1.5 miles)
• Walgreens (1.6 miles)
• CVS Pharmacy (1.9 miles)
• Kroger Pharmacy (2 miles)
• CVS Pharmacy (2.1 miles)
• CVS Pharmacy (3 miles)

Parks

• Riverside Park (0.5 miles)
• County Farm Park (4.4 miles)
• Gallup Park (4.9 miles)
• Gallup Canoe Livery (4.9 miles)
• Furstenberg Nature Area (5.4 miles)
• canton independance park Field 5 (5.9 miles)
• Nichols Arboretum (6.2 miles)

Restaurants

• Sidetrack (0.6 miles)
• Popeyes Louisiana Kitchen (1.7 miles)
• Taco Bell (1.9 miles)
• IHOP (3.1 miles)
• Wendy's (3.3 miles)
• Chili's Grill & Bar (3.7 miles)
• Olga's Kitchen (3.8 miles)

Hospitals

• Forest Health Medical Center (0.9 miles)
• St Joseph Mercy Hospital (2.5 miles)
• Affiliated Podiatrists PC (3.2 miles)
• Serenity Home Care & Rehab Services (5.4 miles)
• VA Ann Arbor Healthcare System (5.9 miles)
• C.S. Mott Children's Hospital (6.3 miles)
• University of Michigan - Transplant Center (6.3 miles)

Cafes

• Tim Hortons (1.2 miles)
• Starbucks (2 miles)
• Starbucks (3.7 miles)
• Starbucks (3.7 miles)
• Tim Hortons (4.2 miles)
• RoosRoast Coffee (6 miles)
• Zingerman's Coffee Company (6.7 miles)

Places of Worship

• St Lukes Lutheran Church (3.1 miles)
• Church of the Good Shepherd (5.1 miles)
• Grace Ann Arbor Church (6 miles)

Theaters

• Ann Arbor 20 + Imax (3.4 miles)

Transportation

• U-Haul Moving & Storage (6.2 miles)