Oakwood Manor
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1716 Den Hertog Street SW, Grand Rapids, MI 49519
For more information about senior living options: (844) 490-3973
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Oakwood Manor in Grand Rapids presents itself as a vintage gem tucked into a lively neighborhood, with a storied 102-year history and a downstairs restaurant that many residents seem to enjoy. For some tenants, the building's old-world charm - arched corridors, thick walls, and a sense of living in a piece of local history - offsets the quirks that come with an aging structure. Yet conversations among residents reveal two very different experiences: a romanticized aura of character and community on one side, and a litany of maintenance headaches, questionable lease terms, and safety concerns on the other.
Several reviews raise alarms about the lease terms and what they call legally questionable language. Critics point to a handful of clauses that appear to shift costs onto tenants: a provision that makes tenants shoulder all legal fees, a 50% holdover rent hike, and automatic renewal language with hidden increases. There are also unusually steep penalties - $500 to $600 for unregistered pets or other violations - that feel disproportionate to the scale of the infractions. Add to that a mold waiver that attempts to absolve the landlord for damages caused by mold, and it's clear why some tenants describe the paperwork as heavy-handed or unfair. These concerns are framed as not just annoying but potentially illegal under Michigan Truth in Renting Act guidelines, casting a shadow over the sense of transparency that a prospective renter might expect.
The physical condition of the units themselves is a frequent hot topic. Several tenants describe units that were not adequately prepared for new occupants: no cleaning between tenants despite a $300 cleaning fee, evidence of previous tenants' belongings still in place, and visible damage like a tennis-ball-sized hole in the ceiling above the shower. In one case, a ground-floor bedroom window lacked a functioning lock, and maintenance dragged its feet to address it. When a replacement lock was finally installed, it required repeated insistence. The building's windows are described as old and neglected, with missing or broken parts that have clearly not been tended to for years, contributing to a sense that the unit's safety and comfort were not a priority for much of the tenancy.
Maintenance responsiveness is a mixed bag. A dishwasher - a feature typically considered a basic amenity in a lease - broke down in month two and remained unfixed for three months. Residents recount a frustrating do-si-do of back-and-forth with a manager and maintenance staff, with some days spent hearing that a "new" dishwasher was on the way or that the old model was no longer manufactured, only to find the remedy was a single small part that could have been swapped in quickly. The broader pattern suggests inconsistent communication: the property manager would defer to maintenance, maintenance would defer to vendors, and tenants often had to take matters into their own hands by coordinating repairs themselves.
Fire safety, a non-negotiable concern in any building, appears to have been neglected for too long. Reports indicate there were no fire extinguishers or working fire alarms on each floor for an extended period, with a near-miss that heightened scrutiny from the fire department. A resident recalls waking to a smoky hallway and realizing the detectors failed to sound promptly. When extinguishers were eventually added, they were limited in number and placed in back stairwells rather than in easily accessible locations for all units. In a building of this age, that kind of safety oversight can weigh heavily on tenants' sense of security, even if some residents later acknowledged improvements after the incident.
Rent versus value is another tension point in the narrative. One tenant paid $1,475 for a two-bedroom in a 102-year-old building that, by all accounts, had plumbing, electrical, and cabinetry decades out of date. The market nearby presented noticeably renovated, cleaner options at roughly the same monthly rate, which makes the perceived value gap hard to ignore. The contrast with a neighboring condo complex that had recently updated units underscores the feeling that the Oakwood's vintage charm comes at a price - both financially and in terms of comfort and modern conveniences.
Move-out and security deposit experiences add another layer of dissatisfaction for some residents. One tenant successfully retrieved a refund after challenging an initially with-held deposit labeled for vague "wall damage." The settlement came after demanding invoices and proof of repair. Yet even then, there was an unexplained $50 overpayment. Other tenants reported similar discrepancies with security deposits or outright failure to return them, reinforcing a sense of inconsistent accounting practices within the management company. Taken together, these anecdotes cultivate a cautious outlook for anyone considering renting here, who must weigh potential financial surprises against the building's location and history.
Despite these criticisms, there are persistent threads of praise that complicate the overall picture. A notable number of residents speak highly of a property manager named Mike, describing him as kind, helpful, and professional, with an ability to respond quickly and address concerns effectively. The maintenance team is also recognized for its responsiveness and respectful attitude, and many residents appreciate the building's historic charm, the downstairs restaurant, and the sense of community that comes with living in a vintage property. In these voices, Oakwood is not simply a building; it's a place with character that people form attachments to, where some issues are tolerated because of the location, the vibe, and the people they feel have their back.
In the end, Oakwood Manor sits at a crossroads between nostalgia and realism. For some tenants, the building's aura - the historic brick, the convenient downtown location, the restaurant downstairs, and a responsive maintenance crew - outweighs the drawbacks. For others, the combination of allegedly aggressive lease terms, safety concerns, aging infrastructure, and inconsistent maintenance represents a warning signal about what it takes to live here, especially in a building that has stood the test of time but may need sweeping renovations to meet modern expectations. The divided sentiment is a reminder that charm can coexist with serious logistical and safety challenges, and that prospective renters should weigh the allure of historic living against the realities of upkeep, safety, and fair, transparent leasing. For those who value the community and the character, Oakwood remains an appealing option; for others, especially those prioritizing modern amenities and predictable terms, it may be worth looking elsewhere or waiting for a clear path to "Under New Management."
Oakwood Manor in Grand Rapids, MI is an assisted living community that offers specialized care for individuals with memory loss and provides respite care services. Our community is designed to provide a comfortable and safe environment for our residents.
At Oakwood Manor, we understand the importance of maintaining a high quality of life, which is why we offer a range of amenities to support our residents' needs. Our fully furnished accommodations ensure that our residents feel at home from the moment they arrive. We also have a beautiful garden and outdoor space where residents can relax and enjoy nature.
We take pride in providing exceptional care services to our residents. Our dedicated staff is trained to assist with activities of daily living, such as bathing, dressing, and transfers. We also coordinate with health care providers to ensure that our residents receive the necessary medical attention they require. Additionally, we offer medication management and meal preparation services, including special dietary restrictions.
At Oakwood Manor, we understand the importance of mental wellness for our residents. That's why we have developed a specialized memory care program and offer activities tailored to their cognitive needs. Our daily scheduled activities ensure that there are plenty of opportunities for social engagement and stimulation.
Our community is conveniently located near various amenities including cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters, and hospitals. This ensures that our residents have easy access to the resources they need.
If you or your loved one are seeking a supportive assisted living community that specializes in memory care or requires respite care services in Grand Rapids, MI, Oakwood Manor is here to provide compassionate care in a warm and inviting environment.
Oakwood Manor is located at 1716 Den Hertog Street SW, Grand Rapids, MI 49519 in Kent County, Michigan
Oakwood Manor's features are thoughtfully designed to support residents with dementia or Alzheimer's disease in their daily lives, enhancing their overall well-being and quality of care. Assistance with dressing and bathing helps maintain personal hygiene and dignity, fostering a sense of normalcy. Medication management ensures that residents take the right medications at the right times, which is crucial for their health stability. Meal preparation and service cater to dietary needs while providing nourishment, promoting physical health. Transportation arrangements for medical appointments address mobility challenges, facilitating access to essential health services. Coordination with healthcare providers ensures residents receive comprehensive care tailored to their individual needs. Activities of daily living assistance, along with 24-hour supervision, creates an environment of safety and support that fosters independence where possible. Programs addressing mild cognitive impairment and specialized memory care programming offer targeted engagement strategies that stimulate mental wellness and cognitive function. This holistic approach not only supports the physical aspects of care but also nurtures emotional wellness through structured activities and a supportive community environment.
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