268 Kay Lane, Wayland, MI 49348
For more information about senior living options: (844) 490-3973
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The staff provided compassionate, attentive care and prioritized residents' well-being. The coordination between Green Acres Wayland and Hospice was seamless, easing the burden on families. Families feel comfort knowing their loved ones are not alone and are cared for by people who truly care. Administrators and staff are consistently described as caring, friendly, and professional. The facility is clean, welcoming, home-like, and has a strong sense of community. Green Acres Wayland is perceived as delivering exceptional care, often surpassing what family could provide, with strong recommendations.
Greedy administrators. They don't care about their staff or residents. Very shady business going on with the management there, people are getting fired for no good reason other than trying to keep a positive environment and correct training. It seems as if the owners don't care about the employees at all, so it makes people nervous about whether they even care for the residents. In the time she has been there, her rent has increased by $4,000 but her care has not. In the last 6 months, the cleanliness of the facility has gone down. They had been understaffed for a very long time so the care was not sufficient. They increased her cost of care since they have to communicate more with hospice about her now. They are giving out gift cards to employees who rate this page with 5 stars.Green Acres Wayland emerges in these accounts as a place that has touched families in deeply personal ways, provoking both heartfelt praise and sharp critique. On one hand, there are powerful testimonies of comfort, relief, and gratitude for the care given during end-of-life moments, and for the way the facility and hospice teams worked in concert to ease the burden on distant relatives. On the other hand, there are persistent concerns about cleanliness, staffing, cost, and managing expectations, with several voices warning potential families to look closely at both the warmth of day-to-day interactions and the realities of operations behind the scenes.
In a lengthy update that reflects a profound sense of trust earned over time, a family member describes entrusting their mother to Green Acres Wayland about a year and a half ago. They recount a peaceful passing after care by the staff, and they emphasize the exceptional coordination between Green Acres and Hospice, noting that the collaboration "really helped to take the burden off me and my family, given that we live almost 400 miles away." This account highlights a recurring theme: when end-of-life care is handled with compassion and clear communication, the experience can be deeply reassuring for families who cannot be physically present around the clock. The writer underscores that in the end, their mother was surrounded by people who prioritized her well-being, a source of comfort that remains a cornerstone of their praise. They reiterate their confidence in Green Acres - "Green Acres Wayland took far better care of my mother than we could have" - and they stand by recommending the organization to others facing the difficult task of caring for a beloved relative.
Beyond this personal update, other voices in the same circle emphasize the intrinsic values they found at Green Acres: a sense of community, warmth, and visible care from staff and management. Several accounts describe a facility and staff that feel "like family" and a campus that appears clean, comfortable, and accessible as soon as you step inside. A number of reviewers point to the administrator, in particular, as a pivotal influence on the atmosphere. Descriptions range from praise for a compassionate leadership presence to admiration for a welcoming, positive environment where residents are treated with respect and kindness. The sentiment is that when the leadership and caregiving teams align around residents' dignity and daily experience, it elevates the overall sense of well-being for both residents and their families.
Yet the picture is not without darker notes. A thread of concern runs through several posts about the memory care unit and its maintenance, touching on cleanliness and the reliability of daily routines. One family recounts repeatedly finding feces on the floor and on the toilet, dirty wipes left on a cabinet, and tissue with traces of feces on counters - issues they claim were not resolved despite addressing them with management. They describe a frustrating dynamic in which a regional representative is quoted placing blame on the patient's family and circumstances, an approach that deeply unsettled them. This same account notes a stark contrast between the cost of care - nearly $9,000 a month for memory care with added bathroom assistance - and the perceived quality of that care, leading them to conclude that the financial burden was not matched by commensurate improvements in cleanliness or responsiveness.
Cost and administrative decisions are recurring bones of contention in several narratives. A family describes a significant rent increase - $4,000 over 18 months - without a corresponding rise in the level of care. Others question the way hospice services are integrated into the billing structure, suggesting that while hospice may be funded differently, the facility's costs can still rise when hospice involvement increases. A particular thread argues that this combination - rising charges, coupled with concerns about the consistency of care and the handling of hospice-related communications - creates a sense of imbalance and distrust for some families.
Accusations about the business and management practices appear with varying degrees of vehemence. Some posts warn readers to be wary of "greedy administrators" and "shady business," suggesting that private incentives, such as gifts to staff tied to online reviews, may be part of a broader pattern. These voices describe under-staffing, unmet promises, and a feeling that owners are prioritizing financial performance over the well-being of both residents and staff. The tone in these critiques is urgent and cautionary, inviting prospective families to conduct thorough, on-site assessments and to ask hard questions about staff training, turnover, and how feedback is handled.
Visitors' experiences also surface as a point of tension. A strongly negative remark relays a policy or practice - being told that overnight visits are not permitted and that staying overnight could lead to being asked to leave - that some families interpret as a reflection of a restrictive and impersonal environment. A separate account expresses frustration with visiting norms, recounting repeated visits to see a loved one and feeling shut out or pressured to limit time with the relative. These anecdotes highlight the emotional complexity of seeking care for a parent or grandparent: warmth and security on one hand, and perceived rigidity or punitive boundaries on the other.
Taken together, these accounts depict Green Acres Wayland as a facility capable of delivering extraordinary, compassionate care under the right conditions, especially during end-of-life moments when coordination with hospice can make a meaningful difference for families separated by distance. They also reveal a parallel reality in which some families encounter serious challenges: concerns about cleanliness, the adequacy of care versus the cost, management practices, and the emotional strain of navigating bureaucratic processes during a vulnerable time. For families weighing options, the message is nuanced and clear: the experience can be deeply positive and reassuring, but it is essential to evaluate not only the daily warmth and attentiveness of staff but also the consistency of care, the transparency of communication, and the overall alignment between cost and services provided. In this constellation, the most meaningful guidance comes from direct, in-person assessments, conversations with administrators and front-line caregivers, and a careful charting of how hospice and facility responsibilities intersect to support a resident's dignity and comfort.
20 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Kent County International (15 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Green Acres Of Wayland II is an exceptional assisted living community located in the charming town of Wayland, MI. With its inviting atmosphere and dedication to providing top-notch care, residents can enjoy a comfortable and fulfilling lifestyle.
Our community offers a range of amenities to enhance the quality of life for our residents. Each apartment is fully furnished and includes cable or satellite TV and Wi-Fi/high-speed internet access so that residents can stay connected and entertained. The spacious dining room allows residents to gather together for delicious meals prepared by our talented culinary team. For those who prefer to cook their own meals, each apartment also features a convenient kitchenette.
We understand that cleanliness and maintenance are essential aspects of senior living, which is why we offer housekeeping services to ensure our residents' living spaces are always tidy and comfortable. Residents can also take advantage of our beautiful outdoor space, perfect for enjoying fresh air or taking a leisurely stroll through nature.
At Green Acres Of Wayland II, we prioritize the health and wellbeing of our residents. Our dedicated staff provides 24-hour supervision and assistance with daily living activities such as bathing, dressing, and transfers. We coordinate with healthcare providers to ensure that each resident's medical needs are met effectively and efficiently. Our team also specializes in diabetes diet management, medication management, and implementing mental wellness programs.
Dining at Green Acres Of Wayland II is a delight. We offer special dietary restrictions options to accommodate individual needs while ensuring that every meal is delicious and nutritious. Residents can expect three well-balanced meals per day.
Engaging in stimulating activities is vital for maintaining a fulfilling lifestyle, which is why we provide scheduled daily activities for our residents to enjoy. Whether it's exercise classes or social gatherings, there's always something exciting happening at Green Acres Of Wayland II.
Convenience is key at our community. We are situated near parks, allowing residents to enjoy nature's beauty right on their doorstep. There are also physicians and restaurants in close proximity for easy access to healthcare and dining options. We also offer transportation arrangement services for medical appointments and transportation to doctors’ appointments.
Green Acres Of Wayland II is committed to providing personalized care in a warm and welcoming environment. Our residents can rest assured that their needs will be met with compassion, respect, and dignity.
Green Acres Of Wayland II is located at 268 Kay Lane, Wayland, MI 49348 in Kent County, Michigan
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