3321 Brookshire, Trenton, MI 48183
For more information about senior living options: (844) 490-3973
Cunningham's Trenton Senior Living charged a non-refundable down payment. Cunningham refused to refund the down payment despite the patient's inability to move. The actions of Cunningham during a family member's death were described as unsympathetic and inappropriate. The absence of a grace period for such emergencies was deemed unacceptable. The reviewer felt that what happened was not right and wanted others to know.Lori Ennis Eckles tells a deeply personal story about her father, Clarence Ennis, who was 95 and had been battling cancer for four years. After spending time in a familiar home environment, they moved him in October to an assisted living facility in Riverview, Michigan. As his condition gradually worsened, Lori decided a transfer to a facility with fewer residents might allow for more attentive care. Her aim was to ensure he would receive the kind of attention and monitoring that he needed in his final months.
The sequence begins in late December 2021, when Lori reached out to Cunningham's Trenton Senior Living, owned by Kevin Cunningham, located at 3321 Brookshire Street in Trenton, Michigan. On December 24, she was told there was a room available within a week because another patient had just passed away. She was asked to come in and provide a deposit to hold the room. That day she went in and handed over a check for $1,000. She was instructed that the down payment was non-refundable, and at that moment there was no written contract signed.
Less than a week later, the situation with her father took a dramatic turn for the worse. On December 28, Lori's father could no longer be moved safely, and she realized he would not be able to transition to the new facility. She contacted Cunningham on December 29 to inform him that the move could not proceed. His response was that she would not get her down payment back. Lori was stunned by the reply and, while weighing her options, did not respond immediately, still processing the denial of a refund in the midst of an escalating family crisis.
The emotional toll intensified as December 31 arrived and Lori's father died. On January 2, she called Cunningham again to request the return of her down payment. His reply remained firm: no refund would be issued. "And that was that," she recalls, underscoring a sense of finality that felt callous during a period of profound grief.
Lori conveys a clear sense of disbelief and frustration at Cunningham's actions during what was already the most difficult time of her life. She voices the belief that there should be some grace period or compassionate exception in cases where a patient cannot be moved because of deteriorating health. The insistence on a non-refundable down payment, coupled with the absence of a written contract at the time of payment, left her feeling betrayed and unsupported. She emphasizes her desire for others to know what she perceives as a troubling pattern of conduct by the owner, particularly when families are navigating the heartbreak of losing a loved one.
At its core, her account centers on the tension between a policy aimed at securing a reserved space and the human reality of medical fragility and sudden loss. The narrative underscores the emotional impact of being told a deposit is non-refundable when the very situation - grave illness, imminent death, and an inability to relocate - renders the move impractical or impossible. Lori's words reflect a blend of grief, frustration, and a call for greater empathy from those entrusted with the care of seniors in their most vulnerable moments.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Detroit Metropolitan-Wayne County (9 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Cunningham Trenton Senior Assisted Living in Trenton, MI is a beautiful and welcoming community designed to provide exceptional care and support for seniors. Our fully furnished apartments offer comfort and convenience, allowing residents to feel right at home.
We understand the importance of maintaining a healthy lifestyle, which is why we offer a range of amenities and services. Our dining room serves delicious meals that cater to special dietary restrictions, ensuring that every resident receives the nutrition they need. Housekeeping services are provided to keep apartments clean and tidy, while our move-in coordination service takes the stress out of transitioning into our community.
Our outdoor space provides a tranquil setting for residents to enjoy nature or engage in social activities with fellow residents. Both Wi-Fi and high-speed internet are available throughout our facility, keeping residents connected with loved ones.
At Cunningham Trenton Senior Assisted Living, we prioritize the well-being of our residents by providing assistance with daily living activities such as bathing, dressing, and transfers. Our dedicated staff also coordinates with health care providers to ensure that medical needs are met. Medication management services are available for those who require assistance in taking their medications properly.
Residents can look forward to a vibrant and fulfilling lifestyle through our scheduled daily activities program. From exercise classes to arts and crafts sessions, there is always something exciting happening within our community. For those who wish to explore the surrounding area, there are several cafes, parks, pharmacies, restaurants, places of worship, and physicians nearby. Additionally, transportation arrangements can be made for medical appointments as needed.
Overall, Cunningham Trenton Senior Assisted Living offers a warm and supportive environment where seniors can live comfortably while receiving the care they deserve.
Cunningham Trenton Senior Assisted Living is located at 3321 Brookshire, Trenton, MI 48183 in Wayne County, Michigan
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