1501 Westhaven Drive, Tecumseh, MI 49286
For more information about senior living options: (844) 490-3973
Ridgeway has a mix of experiences when it comes to Haven Adult Foster Care and its related houses, with strong opinions on both ends of the spectrum. Some residents and their families describe a facility that feels chaotic and unsafe, where overcrowding, cleanliness issues, and basic care fail to meet expectations. In these accounts, the environment is described as dirty and poorly managed: trash and odors pervade common areas, diapers are left in unsanitary trash containers without lids, and the overall smell makes even simple acts of daily life uncomfortable. One reviewer paints a grim picture of staff overwhelmed by a small group of severely mentally ill residents, suggesting 24/7 strain that leaves both residents and families feeling unprotected and unsupported. The concerns extend to safety and supervision - claims of overcrowding (with a stated limit of 20 residents but reports of 25 violations), inconsistent meal portions, uncooked or cold food, and minimal nourishment at night with only a few cookies offered before bed. Complaints describe a culture where residents' basic needs and personal dignity may be overlooked, including reports of residents being told to change diapers without any appropriate cleanup, as well as incidents of residents wandering away and a homeowner reacting loudly when the situation escalates. The overall impression from these reviews is one of frustration and fear, with families feeling that the place has more problems than it can safely manage and that complaints to the owner have not yielded the necessary improvements.
Amid these troubling accounts, there are other voices that tell a very different story - one of warmth, attentive care, and genuine concern from the staff, particularly from a house manager named Yvonne and a team that includes LaShunda on weekends. Several reviews highlight Haven AFC as a place that feels like home, emphasizing cleanliness, a positive atmosphere, and the presence of caring professionals who take residents' needs seriously. In these narratives, Yvonne is repeatedly described as a devoted and loving caregiver who truly treats residents like family. Families credit her with clear, consistent communication and with maintaining close contact about how their loved ones are faring. One family specifically mentions that their cousin, who faced pressing health issues, received excellent care while at Haven AFC, even though she eventually moved to a different facility for health reasons. The sentiment is that Yvonne and the staff go above and beyond, creating a supportive, respectful environment where residents feel valued and understood.
The positive testimonials also emphasize comprehensive, professional-level care that goes beyond basic supervision. Families speak highly of 24-hour care, medication management, and regular onsite visits from a nurse practitioner and a psychiatrist, suggesting a level of medical oversight that gives them peace of mind. The stories describe consistent, honest communication, and a sense that care plans are thoughtfully managed rather than administered haphazardly. Visitors note a clean, home-like setting with reliable routines and a capacity for families to stay informed about changes in their loved ones' health. The praise extends to the sense of safety and stability that Yvonne cultivates, with families expressing confidence that their loved ones are in capable hands and that the facility maintains a culture of care and dignity.
In addition to Haven AFC, several reviews reference Griffith House, where Yvonne is described as the house manager who again makes a strong impression. Here too, families recount that Yvonne updates them as often as requested and remains approachable and available to discuss concerns. The sentiment is that the staff at Griffith House shares a similar commitment to treating residents with kindness and respect, and that the environment is clean and orderly. Positive remarks emphasize the "gem"-like nature of Yvonne's leadership and the sense that the team sincerely cherishes the women in their care. One review specifically highlights that the place is not only clean and well-maintained but also staffed by people who communicate well with families, resulting in a reassuring sense of security and continuity for loved ones.
Overall, the content reflects a divided experience among families and residents. Some describe a facility that struggles with safety, staffing, and basic hygiene, leaving them worried about the well-being and safety of vulnerable residents. Others describe Haven AFC and Griffith House as places of genuine care, where a compassionate, well-organized team - led by dedicated managers like Yvonne - creates a warm, family-like atmosphere, with strong medical oversight, transparent communication, and a commitment to the residents' dignity. For families considering placement, the contrast is stark: the same system praised for its attentive, personalized care by one set of reviewers is criticized by another for overcrowding, neglect of basic needs, and unsafe conditions. The spectrum of feedback suggests that experiences may vary significantly by location, staff, and management, underscoring the importance of firsthand visits, direct conversations with caregivers, and careful consideration of both safety and quality-of-life factors when making placement decisions.
Westhaven Adult Foster Care in Tecumseh, MI is a welcoming and comfortable assisted living community that offers a range of amenities and care services to cater to the needs of its residents. The community features a spacious dining room where residents can enjoy delicious meals prepared by the caring staff. Each apartment is fully furnished, providing a cozy and homely environment for residents.
The community also boasts a beautiful garden and outdoor space, allowing residents to relax and enjoy the fresh air. Housekeeping services are provided to ensure that the living spaces remain clean and tidy at all times. Wi-Fi/high-speed internet is available throughout the community, keeping residents connected with their loved ones and allowing them to browse online.
When it comes to care services, Westhaven Adult Foster Care offers assistance with daily activities such as bathing, dressing, and transfers, ensuring that residents have the support they need to maintain their independence. The staff also coordinate with health care providers to ensure that all medical needs are met. Special dietary restrictions are accommodated, including diabetes diets, and meals are prepared and served by the attentive staff.
Transportation arrangements are made for medical appointments and there are nearby cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals for easy accessibility and convenience.
Residents can also enjoy scheduled daily activities that provide opportunities for socialization and engagement within the community. Westhaven Adult Foster Care strives to create an inclusive environment where residents can feel at home while receiving personalized care tailored to their unique needs.
Westhaven Adult Foster Care is located at 1501 Westhaven Drive, Tecumseh, MI 49286 in Lenawee County, Michigan
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