Information last verified:
17115 Melrose, Southfield, MI 48075
For more information about senior living options: (844) 490-3973
The staff is friendly and very helpful. The lady behind the counter was super friendly. The service is prompt and friendly. Bianca is nice and helpful, greeting customers with a smile and fast service. Rahim was extremely professional and a great credit to FedEx. The clerk was awesome and went above and beyond, helping find what was needed for my mom's medicine. Pleasant and funny staff. Very friendly and speedy service. The staff was friendly, fast, and professional. The service was excellent.
The worst Fedex in michigan. That was a bad experience at the Southfield location. Do Not Use FedEx their customer service is horrible they don't do anything to actually help. Yall drivers are pretty dumb. The last 4 packages in one month were delivered to the wrong address. Their delivery drivers do not attempt to deliver anything with a signature. Slow service. They leave a photo of proof of delivery — not my house!!!Hazel House in Southfield is best suited for older adults who prize a warm, person-to-person service culture and practical, day-to-day ease in a mid-sized community. This is a setting where front-desk interactions and a reliable on-site staff presence matter as much as the living spaces themselves. Residents and families will likely feel comfortable in an environment where staff are frequently described as friendly, patient, and approachable, and where daily tasks, like dropping off or picking up packages, coordinating deliveries, and getting quick help, stay within easy reach. For those who value human connection and predictable, neighbors-on-the-hallway type interactions, Hazel House delivers with an evident emphasis on hospitality and accessibility.
That said, families should explicitly consider alternatives if the priority leans toward a more clinical or tightly engineered care environment. If robust, around-the-clock nursing oversight, specialized memory care, and a large campus with expansive programming are non-negotiables, other communities may offer more structured medical integrations and a greater depth of clinical resources. For seniors who require highly predictable operations, minimal wait times, and a level of service that can be measured against formal performance metrics, it’s prudent to benchmark Hazel House against facilities with proven, scalable systems in place. In short, Hazel House shines for everyday humanity and ease; it may underwhelm when the bar is set on medical rigor and ultra-tight process discipline.
The strongest, recurring positives center on the staff’s demeanor and the ease of routine interactions. Reviewers repeatedly praise the lobby team and front-desk personnel for being courteous, accommodating, and responsive, often highlighting specific team members who go above and beyond in guiding visitors or resolving small hiccups quickly. The ability to drop off or collect items with minimal fuss, a simple but meaningful daily convenience, also stands out as a practical advantage. In a senior living context, where comfort and familiarity count, these consistently positive experiences with frontline staff translate into lower friction for residents and families during the move, onboarding, and ongoing visits.
Conversely, several recurring concerns point to gaps in efficiency and consistency that can complicate decision-making. Instances of understaffing at peak times, longer lines, and occasional miscommunications around routine tasks underscore that not every interaction hits the same high note. A handful of reviews describe fronts-desk experiences that feel slow or less than perfectly coordinated, which can create frustration for families balancing schedules, appointments, and care planning. While these are not universal, they signal that Hazel House’s operational tempo is not uniformly flawless, especially when volume spikes or staffing transitions occur.
The interplay between pros and cons matters for families weighing the day-to-day reality of life at Hazel House. The hospitality-centric approach and accessible services help residents feel seen and cared for, mitigating some of the anxiety that can accompany assisted living transitions. When minor issues arise, the same staff who are praised for friendliness are often the ones who resolve problems promptly, lending credibility to the claim that this is a community where residents’ comfort matters most. The upside, real human connection, predictable assistance, and a welcoming atmosphere, well offsets the occasional lag or misstep, particularly for seniors who place a premium on social fulfillment and a sense of belonging.
For families navigating next steps, the decision comes down to alignment with care expectations and personal tolerance for operational hiccups. Hazel House is a practical, decent-fit choice for seniors who want a resident-centered ambiance, friendly frontline staff, and convenient daily services that can reduce the burden on families. Those who require more rigorous medical supervision, faster guaranteed service, or a higher degree of systematized efficiency may want to evaluate alternatives with stronger nursing coverage and more formal performance benchmarks. A well-structured tour should center on front-desk workflows, wait times during peak hours, and the extent to which staff can anticipate and preempt common logistics glitches, from package handling to caregiver coordination. In short, Hazel House earns confidence for its human touch and accessibility, while honest appraisal should acknowledge that operational smoothness is not guaranteed at all times. Families should test-drive the experience, ask for current resident feedback on consistency, and compare against other options to determine whether this community will deliver the day-to-day steadiness sought.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Detroit Metropolitan-Wayne County (18 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Hazel House in Southfield, MI is a premier assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of our residents. Our beautifully furnished facility boasts a spacious dining room where residents can enjoy delicious meals prepared by our dedicated staff.
In addition to our cozy indoor spaces, Hazel House also features a lovely garden and outdoor space where residents can relax and soak up the fresh air. Our housekeeping services ensure that each room is kept clean and tidy at all times.
We understand the importance of staying connected, which is why we provide telephone and Wi-Fi/high-speed internet access throughout our community. Residents can easily stay in touch with loved ones or browse the internet at their leisure.
At Hazel House, we prioritize the health and safety of our residents. Our dedicated caregivers are trained to provide assistance with activities of daily living such as bathing, dressing, and transfers. We also coordinate with healthcare providers to ensure that each resident receives appropriate medical care. For individuals with diabetes or special dietary restrictions, we offer diabetes diet management and specialized meal preparation.
Transportation arrangements for medical appointments are made conveniently for residents who require them. Additionally, there are multiple cafes, parks, pharmacies, physicians' offices, restaurants, and theaters located nearby Hazel House – offering plenty of opportunities for entertainment and leisure activities.
Residents can look forward to engaging in scheduled daily activities designed to promote socialization and mental stimulation. Whether it's participating in group exercises or joining an arts and crafts class, there is always something happening at Hazel House.
If you are looking for a warm and supportive community that offers exceptional care services in Southfield, MI, look no further than Hazel House. Contact us today to schedule a tour and see how we can provide your loved one with the quality assisted living they deserve.
Hazel House is located at 17115 Melrose, Southfield, MI 48075 in Oakland County, Michigan
Five Star Residential 2
Southfield, MI
Small 6-bed community with personalized care, 24-hour supervision, and diabetes-friendly dining.
Samaritan Private Duty Nursing
Southfield, MI
Specialized private duty nursing with convenient access to pharmacies, physicians, dining, and entertainment nearby.
Clc Magnolia
Southfield, MI
Comprehensive assisted living with furnished apartments, meals, and 24/7 supervision.
Charlotte's Care III
Southfield, MI
Intimate assisted living with 24/7 supervision, diabetes-friendly dining, and coordinated care.
Lauren Place
Detroit, MI
Small, intimate setting with 24/7 supervision, furnished apartments, meals, and coordinated medical transportation.
AGM Residential Care
Southfield, MI
Excellent access to nearby cafes, pharmacies, physicians, restaurants, and parks for convenient living.
Meadow Crest
Southfield, MI
Caring management and well-kept grounds create a peaceful, neighborly senior community.
Oakpointe Senior Care And Rehab Center
Detroit, MI
Strong therapy department with some friendly staff.
Medilodge Of Southfield
Southfield, MI
Friendly, attentive staff and effective therapy.
Medicare Coverage for Assisted Living: An In-Depth Exploration
Medicare does not cover assisted living costs, as it focuses on acute medical needs and short-term care, with exceptions for certain medically necessary services like physical therapy. Individuals must explore other options such as Medicaid, veterans' benefits, or long-term care insurance to manage these expenses effectively.
Choosing the Right Senior Care: A Detailed Exploration of Assisted Living and Nursing Homes
Choosing between assisted living and nursing homes involves evaluating emotional and financial factors, with assisted living offering independence and support for daily activities at a lower cost, while nursing homes provide intensive medical care for individuals with significant health needs. The decision is influenced by personal preferences, health status, cognitive function, and varying Medicaid coverage across states.
Understanding the True Cost of Assisted Living in 2025: A Comprehensive Guide
Assisted living in 2025 offers a crucial balance of independence and support for seniors, with costs varying from $2,500 to over $7,000 per month based on factors such as location and care level. Understanding pricing complexities, including regional differences and potential hidden fees, is essential for families to plan financially while ensuring quality care for their loved ones.
