16333 Melrose Street, Southfield, MI 48075
For more information about senior living options: (844) 490-3973
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They described it as the very best event space they've ever used. The staff were very professional and helpful. They would definitely use this space again. The space was beautiful and clean. The atmosphere and environment were beautiful. The location is easy to find. It is a perfect venue. They had a great experience with good people and affordable options. The bartenders were probably the best thing offered.
The owner is described as unprofessional and unorganized. Communication is unreliable, with promises made and frequently changed details that aren't confirmed in writing. Employees are allegedly underpaid, with weeks-long delays that reviewers call illegal. Day-of events are chaotic and poorly coordinated, including last-minute room changes and missing basics like water and dinnerware. The venue is accused of scams or deceptive sales tactics, including taking money without being part of the venue. Dressing rooms are hot and uncomfortable, with no air conditioning. There is no consistent pricing, packages, or invoicing, leading to confusion and distrust.The venue presents itself first and foremost as a beautiful setting. Several reviewers sing its praises for a space that feels clean, stylish, and well-appointed. People describe the location as easy to find and the overall atmosphere as beautiful and welcoming. A number of guests have enjoyed what the space can offer, noting that the venue can be a great fit when everything comes together smoothly. In these accounts, the space is often praised for its aesthetic and the ease with which events can be staged there, and some visitors even call it the "perfect venue" in retrospect.
But beneath the surface of compliment lies a chorus of concern from many clients. A recurring thread accuses the operation of being unprofessional and poorly organized. One reviewer points to the owner, Virgil Pullins, arguing that he is unprofessional and inconsistent, using multiple names which creates ongoing communication confusion. The critique goes further to claim outdated practices like no online booking system and slow, unreliable responses. Payment practices are also called into question, with allegations that workers aren't paid promptly - described as taking three and a half to four weeks to receive wages, an accusation framed as illegal. Several comments suggest the business prioritizes charm over reliability and that listening to the community and employees is not a strength of the operation.
A number of reviews draw attention to what they describe as a pattern of mismanagement that has persisted for years. One lengthy submission recounts a wedding experience framed as a worst-case scenario: day-of chaos, inconsistent room assignments, and confusing directions for vendors. The account details moving the ceremony to a different room, placing food in a room that wasn't aligned with the couple's plan, and even reducing the number of tables during a critical moment - changes that disrupt seating arrangements and day-of flow. The dressing room is described as stifling without air, the cocktail hour is marred by delayed appetizers and a lack of water for guests, and the absence of basic service elements like plates or silverware is treated as an embarrassing, avoidable misstep. The same review notes that the only thing that stood out positively was the bartender, highlighting how a single strong element can coexist with broader organizational failures.
Other posts zoom in on the planning process itself rather than the event day. Several reviewers describe a salesman-like figure - a person named Al - who allegedly made promises that could not be kept and who failed to provide clear, written confirmations. They claim details were never confirmed on paper or via formal invoices, with last-minute changes and negotiations happening primarily over the phone or in person. Vendors were reportedly pushed to go through the venue rather than being coordinated directly with the client, complicating day-of arrangements and making it difficult to lock in specifics like menus or services. Repeated assurances of inclusions or discounts are described as shifting or being undone later, leaving clients feeling misled and unprepared.
The harshest critiques come in the form of direct, urgent warnings. Several reviewers label the operation a scam or a place to avoid, recounting repeated non-responses, ghosting after deposits, and a lack of accountability. One account emphasizes a pattern of disappearing once money changes hands, with calls and messages going unanswered for weeks. Another review repeats the same theme in strong terms, stating that there is no real "package" and no consistent invoicing, while requests for refunds or compensation go unaddressed. The repetition of these themes - unresponsiveness, inconsistent commitments, and last-minute, unfavorable changes - paints a picture of a business where reliability may be lacking when it matters most.
In contrast to the chorus of concern, a small number of accounts still capture a more positive side of the venue. A few reviews praise "great experience," "good people," and affordable options, highlighting that with the right team and clear expectations, the space can deliver a solid event. The overall picture, however, is heavily weighted toward caution. The beauty of the space stands alongside allegations of disorganization, miscommunication, and transactional mismanagement that have left some clients feeling burned and wary of future bookings. The divergence in experiences is stark: for some, the venue is a lovely backdrop; for others, it is a source of stress and regret.
Prospective clients weighing this venue should proceed with careful due diligence. If you're drawn to the space for its aesthetics, consider insisting on a detailed, written contract that lays out every element - dates, room assignments, seating plans, vendor access, catering details, and payment terms - with clear deadlines. Ask for written confirmations of all inclusions, a fixed schedule, and a transparent invoicing process to avoid the ambiguities some reviewers report. If possible, verify the team's track record by speaking with multiple past clients and requesting specific day-of checklists and vendor coordination plans. While the venue can offer a beautiful setting and professional-staff appearances in some encounters, the breadth of experiences described here suggests that a cautious, well-documented approach is essential if you decide to move forward.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Detroit Metropolitan-Wayne County (18 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Five Star Residential 2 is an exceptional assisted living community located in the vibrant city of Southfield, MI. Our community offers a wide range of amenities and care services to ensure the comfort and well-being of our residents.
Residents at Five Star Residential 2 will enjoy the convenience of a dining room where delicious meals are served daily. All accommodations are fully furnished with beautiful and comfortable furniture, creating a cozy and welcoming atmosphere. Our community also features a lovely garden where residents can relax and enjoy the outdoors.
Housekeeping services are provided to maintain cleanliness and organization within each resident's living space. Move-in coordination is available to make the transition into our community as smooth as possible. Residents can stay connected with family and friends through telephone and Wi-Fi/high-speed internet access.
Our experienced staff is dedicated to providing compassionate care to our residents. We offer assistance with activities of daily living such as bathing, dressing, and transfers, ensuring that our residents receive the support they need while maintaining their independence. Coordination with health care providers is also available to ensure seamless communication regarding medical needs.
Our community understands the importance of nutrition for overall health, which is why we offer diabetes diets, special dietary restrictions, meal preparation, and service to accommodate every resident's individual needs. Medication management services are provided for proper administration and monitoring.
Transportation arrangements for medical appointments are available for added convenience. Additionally, transportation options for general outings or visiting doctors' offices in the area are offered.
At Five Star Residential 2, we believe in enriching our residents' lives through engaging activities. Scheduled daily activities provide opportunities for socialization, entertainment, and personal fulfillment.
Our location provides easy access to various amenities nearby. Residents can enjoy visiting cafes, parks, pharmacies, restaurants, theaters, and physicians in close proximity to our community.
Five Star Residential 2 strives to create a warm and nurturing environment where residents can thrive while receiving personalized care and support.
Five Star Residential 2 is located at 16333 Melrose Street, Southfield, MI 48075 in Oakland County, Michigan
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