2730 Hospital Road, Saginaw, MI 48603
For more information about senior living options: (844) 490-3973
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Health Source Saginaw's PT and OT were praised as amazing, with compassionate and attentive Beaches Unit nursing staff. Lexi and Lori helped build the patient's confidence and strength, enabling them to go home. Dr. Duffy listened to concerns and made necessary adjustments. The Beaches Unit nursing staff were compassionate, attentive, and fun. The day shift staff were fantastic and provided good care. The reviewer would recommend Health Source to anyone needing intensive therapy to regain mobility.
The reviewer states that their father died there and that it should not have happened. They describe the garden unit staff, especially aide Tatiyana Jackson, as rude and disrespectful to residents and coworkers. They argue the staff are lazy and that HealthSource should hire more respectful, caring personnel. They would not bring their dog there for euthanasia. They describe the food as poor quality and claim not to eat there. They say nursing care is poor. They claim patients are left hanging, with call lights ignored and slow care. They describe the place as very nasty and say almost no human rights exist. They state professionals do not care about patients' or families' concerns. They warn that sending a loved one there could lead to bed sores and being left in bodily fluids.The collection of accounts paints a troubling picture of care, safety, and accountability at Health Source and the White Pine unit, with a thread running through nearly every story: families fear for their loved ones, patients feel neglected or mistreated, and the overall experience often feels more like a prison than a place of healing. One reviewer opens with a personal tragedy, saying, "My dad died there. He should not have," followed by a grim frustration about what happened to their mother, "My mom was choking on her own blood. Finally they sent her to the hospital." Those opening lines set a tone of distress and loss that threads through many other comments about the facility.
Several reviews focus on staff dynamics, conduct, and the impact of personalities on care. A specific complaint targets a nurse's aide named Tatiyana Jackson, described as rude and disrespectful to a family member who is described as "all there." The reviewer urges Health Source to screen staff more carefully, arguing there should be "no reason why she has to be so nasty not only to residents, but co workers too." The sentiment is echoed in other complaints about laziness, a lack of responsiveness, and a culture of indifference - claims that staff are on their phones, fail to answer call lights, and seem more interested in their own tasks than in helping patients. The recurring call is for hiring more respectful, caring employees who truly put patients first, not just for a paycheck.
Food, nutrition, and basic daily care emerge as another major point of contention. One reviewer bluntly says, "The food was shit, prolly dont eat here," and another details a pattern of poor nutrition and inconsistent meals, including cold fish and inadequate protein - "A geriatric man should be getting 80 to 90 grams of protein a day and you give them maybe 20 grams a day." The complaints extend to the handling of daily needs and personal hygiene: reports of bed sores, care staff who ignore call lights, and moments when bedding or blankets were not provided. The overall tone suggests a pattern of neglect in daily routines and essential comfort measures, with some reviewers describing the environment as unsanitary or inhumane.
There are also detailed, day-to-day care experiences that illustrate a broader sense of mismanagement. A patient describes arriving at 4 p.m. for admission to a unit and encountering only one nurse from another wing; after the intake, the patient's nurse wouldn't arrive for hours, and medication was finally delivered at around 11:30 p.m. The reviewer wrote, "they are a bad place to go," emphasizing how the delay and attitude left them feeling unsupported and unprioritized. Another reviewer paints a more generalized negative picture, calling the place "a prison" where patients feel their rights are stifled and where care is inconsistent and often uncaring. The absence of reliable, timely assistance is a recurring theme across many entries.
A subset of reviews centers on the psychiatric and adolescent components of the facility, with especially strong words about White Pine. One former patient who was there in adolescence recounts a nightmarish experience in the mental health unit: "the night shift nurses were horrifying," with episodes of being woken during sleep for blood draws and being yelled at when sick or needing rest. They criticize the care as coercive and dehumanizing, noting that therapy felt more like punishment than help, and recalling a system of coercion and manipulation. The reviewer also recalls "strip searched me as a minor," a procedure they say is not common or appropriate in many other facilities. They warn parents to research carefully before sending a child anywhere, and they point to Cedar Creek in St. John's as an alternative. This account underscores a concern that safety and respectful, developmentally appropriate care were not consistently present in the adolescent unit.
In contrast to the many negative notes, there are a few positive reflections that acknowledge some strengths. One reviewer praises Health Source Saginaw for PT and OT, with particular appreciation for the Beaches Unit nurses who were described as compassionate, attentive, and "fun." The staff names Lexi and Lori as having helped build their confidence and restore mobility, and Dr. Duffy is credited with listening and making necessary adjustments. This minority of praise suggests that when care is consistent and focused on rehabilitation goals, the experience can be markedly better, offering a glimpse of what effective therapy and respectful treatment could look like within the same facility.
A separate thread center on concerns about administration, communication, and patient rights. Some reviewers feel there is deliberate misrepresentation or "switching your words around" in legal or family-advocacy matters, implying that staff may manipulate information to avoid accountability. They warn others to be cautious with petitions and to document everything carefully, suggesting that post-stay procedures and paperwork can be a nightmare. These concerns point to a broader fear that the system is ill-equipped to protect patients' and families' rights, particularly when people are most vulnerable or in transition - whether moving from one unit to another, or returning home after therapy or hospitalization.
In sum, the body of testimony portrays Health Source and the White Pine unit as places where the personal experiences of patients and their families are frequently marked by fear, frustration, and distrust. The most common threads involve under-staffing, inconsistent care, and a perceived lack of empathy or attention from caregivers; concerns about nutrition, hygiene, and the risk of bed sores; and a powerful plea for better training, oversight, and accountability. Yet within these narratives, there are also glimpses of care that went well - specifically in physical therapy and certain nursing teams - suggesting that improvements, if implemented consistently, could transform experiences for many patients and their families. The voices here call for a comprehensive reevaluation of staffing, training, and patient-centered practices to ensure safety, dignity, and reliable, compassionate care for all who rely on these facilities.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Mbs International (6 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Hospital Road Home in Saginaw, MI is a premier assisted living community that provides a comfortable and supportive environment for seniors. Our community offers a range of amenities to ensure that residents have everything they need to live a fulfilling and enjoyable lifestyle.
The dining room at Hospital Road Home allows residents to enjoy delicious meals in a communal setting, promoting socialization and creating opportunities for new friendships. The community is fully furnished, providing residents with all the necessary furniture and fixtures for a comfortable living space.
Our beautiful garden and outdoor spaces offer residents the chance to relax, take in the fresh air, and enjoy the beauty of nature. Housekeeping services are provided to ensure that residents can maintain tidy living spaces without having to worry about daily chores.
Hospital Road Home also offers move-in coordination services, making the transition into our community as seamless as possible. Residents can trust that their needs will be taken care of from day one.
For convenience, telephone and Wi-Fi/high-speed internet services are available throughout the community, allowing residents to stay connected with loved ones near and far.
In terms of care services, our dedicated staff provides assistance with activities of daily living such as bathing, dressing, and transfers. We also offer coordination with healthcare providers to ensure that each resident receives quality medical care. For those with diabetes or special dietary restrictions, we provide specialized meal preparation and service.
Transportation arrangement is available for medical appointments so that residents can easily access essential healthcare services. Additionally, there are numerous nearby resources including cafes, parks, pharmacies, physicians' practices, restaurants, places of worship, and hospitals – ensuring that residents have easy access to various amenities within close proximity.
To promote an active lifestyle and social engagement among residents, Hospital Road Home offers scheduled daily activities for individuals to participate in according to their interests and preferences.
Overall, Hospital Road Home provides a warm and inviting atmosphere where seniors can receive supportive care while maintaining their independence. We strive to create a nurturing community that offers a true sense of home for our residents.
Hospital Road Home is located at 2730 Hospital Road, Saginaw, MI 48603 in Saginaw County, Michigan
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