Healthsource Saginaw
Save3340 Hospital Road, Saginaw, MI 48603
For more information about senior living options: (844) 490-3973
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The physical therapy was praised as good. The staff were amazing. The Beaches Unit nursing staff were compassionate, attentive, and fun. Lexi and Lori helped build the patient's confidence and strength to go home. Dr. Duffy listened to concerns and made necessary adjustments. A reviewer recommended Health Source for intensive therapy to regain mobility. The day shift staff were fantastic.
The reviewers describe the facility as nothing less than a prison where residents have no rights. Nursing care is poor, with staff described as rude and disrespectful to residents and coworkers. Patients are said to develop bedsores and be left in their own bodily fluids due to neglect. The food is described as very poor quality, with meals lacking adequate protein. Call lights are ignored and patients are left waiting for help or for essential treatments. Night shift staff are uncaring and indifferent, leading to delays and neglect. The psychiatric unit is described as traumatizing and not suitable for care, with recommendations to avoid it. Paperwork and documentation are reported as problematic, with claims that staff manipulate statements or misstate situations.What emerges from these accounts is a troubling mosaic of experiences at HealthSource facilities, with whispers of tragedy, persistent complaints about care, and a stark contrast between moments of competent therapy and extended periods of neglect. Several reviewers open with devastating personal losses and alarming immediate concerns: a father who died in the facility when the reviewer believes he should not have, and a mother who nearly died from choking before being sent to the hospital. These opening lines frame a broader pattern described across many entries - patients and family members encountering a system that can seem chaotic, unresponsive, and sometimes dangerous.
A dominant thread running through the reviews is a perception of disrespect and poor treatment by staff. One reviewer singles out an aid by the name of Tatiyana Jackson, calling her rude and disrespectful to both residents and coworkers, and arguing that such behavior points to a broader problem of hiring individuals who do not embody compassionate, patient-centered care. Other posts echo similar sentiments about laziness, attitude problems, and a general lack of regard for residents' dignity. While a few comments acknowledge that some staff members are capable and caring, the overwhelming tenor emphasizes that respect, courtesy, and responsiveness can be in dangerously short supply, particularly on night shifts or in understaffed circumstances.
Nutrition and daily living conditions appear repeatedly as sources of distress. Food quality is described in blunt terms as "shit," with specific complaints about inconsistent offerings, cold meals, and too little protein for geriatrics. One reviewer notes a pattern of serving cold fish to a grandparent who dislikes fish, alongside other missteps in basic daily care such as insufficient hydration and inadequate attention to personal needs. The same reviewer laments that basic comforts - bedding changes, blankets, and timely bathing - are inconsistently provided, leaving loved ones to confront a sense that the facility does not treat residents with the basic physical care they require.
Care delivery and safety concerns form a substantial portion of the narrative. Several accounts describe delayed or missed medications, unhelpful or absent nursing staff, and a refusal to heed call lights, sometimes because staff claim they are short-staffed or overly pressed. People describe being "left hanging" when they need medical attention, with some patients experiencing a slow or non-existent response to urgent needs. The problem of bed sores, inadequate nursing oversight, and a general sense of neglect - especially during long stays - are recurrent motifs. One review even recounts a clinic culture where post-stay paperwork is a "nightmare" and patients feel ignored when signing necessary documents after a stay or absence from work.
The reviews also draw a sharp line around the conditions in psychiatric settings, emphasizing severe frustrations with how mental health care is administered. A particularly stark case from the White Pine adolescent unit portrays a system of coercion and fear: patients left in rooms with minimal protection, group therapy that feels punitive, and a medical approach that seems to treat young people like adults without considering their vulnerability. The reviewer mentions "booty darts" and a perception that treatment prioritized sedation and control over genuine therapeutic engagement. There's a sense of a facility that may have changed names or branding over time, with the reviewer warning readers to scrutinize what is being offered and to seek out safer, more supportive environments for mentally fragile youth.
Despite the breadth of criticism, there are pockets of praise that acknowledge real, positive experiences. A number of reviewers highlight that the physical therapy and, in some units, certain nursing teams are competent and compassionate. Specific names - like Lexi and Lori in an upstairs unit, and Dr. Duffy - are credited with listening, building confidence, and facilitating progress toward going home. In these instances, the therapy staff are described as attentive, supportive, and effective at helping patients regain mobility and independence. These positive notes contrast with the more frequent accounts of neglect, suggesting that outcomes can vary widely within the same facility or system.
Taken together, the testimonials urge readers to approach HealthSource facilities with caution, but not with universal condemnation. Several reviewers recommend doing thorough research before choosing a care setting, consult external resources like ombudsmen, and be prepared for both excellent care experiences and troubling lapses. Some advise avoiding facilities for certain types of care - particularly long-term psychiatric treatment - if there are options that offer stronger safety nets, clearer communication, and more consistent staffing. The message is clear: while there can be redeeming moments of skilled therapy and kindness, the overall pattern described here points to systemic issues in staffing, accountability, and the delivery of humane, patient-centered care.
Ultimately, these reviews present a complex, emotionally charged portrait of HealthSource facilities. They document devastating losses and frightening episodes that evoke a strong demand for change: more respectful treatment, reliable staffing, timely responses to calls for help, nutritional adequacy, and a robust commitment to patient rights and dignity. They also remind readers that good care can exist within the system - visible in the dedicated therapists, attentive nurses on some shifts, and clinicians who listen and adjust treatments. For families navigating these decisions, the takeaway is to weigh the evidence carefully, prepare for contingencies, and advocate vigorously for transparent, compassionate, and consistent care across all units.
213 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Mbs International (6 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Healthsource Saginaw in Saginaw, MI is an assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community features a beauty salon, cable or satellite TV, a computer center, a gaming room, and a small library for residents to enjoy. There are also outdoor spaces and gardens where residents can relax and engage with nature.
For dining options, Healthsource Saginaw provides restaurant-style dining with special dietary restrictions in mind. The community's kitchenette allows residents to prepare their own meals if desired. Additionally, housekeeping services are provided to maintain cleanliness and hygiene.
Care services at Healthsource Saginaw include 24-hour call system and supervision to ensure round-the-clock assistance if needed. Trained staff members assist residents with activities of daily living such as bathing, dressing, and transfers. Medication management is available to ensure proper administration of medications, while special dietary restrictions are accommodated for those with specific needs.
The community offers transportation arrangement for non-medical purposes as well as transportation to doctors' appointments. A wellness center is available for residents who want to stay active and achieve optimal health. Wi-Fi/high-speed internet access ensures connectivity for communication and entertainment purposes.
In terms of activities, Healthsource Saginaw provides concierge services to assist residents in planning day trips and participating in scheduled daily activities. Fitness programs are offered to promote physical well-being, while resident-run activities encourage social interaction among peers.
Conveniently located near various amenities, there are five cafes, parks, pharmacies, and places of worship nearby. In addition, numerous physicians and restaurants are easily accessible. Furthermore, the presence of six hospitals nearby ensures prompt medical attention if required.
Overall, Healthsource Saginaw offers a comprehensive assisted living experience with a variety of amenities and care services designed to support the physical and mental well-being of its residents.
Healthsource Saginaw is located at 3340 Hospital Road, Saginaw, MI 48603 in Saginaw County, Michigan
Healthsource Saginaw on seniors.fyi includes 5 photos including images showing healthcare, rehabilitation, building, entrance, architecture, exercise, and more.
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