Healthsource Saginaw Bhvrl Ctr

Pros

• The staff were amazing.
• The Beaches Unit nursing staff were compassionate, attentive, and fun.
• Lexi and Lori helped build the patient's confidence and strength to go home.
• Dr. Duffy listened to concerns and made adjustments as needed.
• The reviewer would recommend Health Source to anyone who needs intensive therapy to regain mobility.
• The day shift staff were fantastic.
• The physical therapy was good.

Cons

• The aide Tatiyana Jackson was described as rude and disrespectful to residents and coworkers.
• The food was described as inedible and of very poor quality.
• Nursing care was described as poor and neglectful, with residents left with bed sores and in their own bodily fluids.
• The facility was described as a prison where residents have no rights.
• Night shift staff were described as uncaring and unresponsive; call lights were ignored.
• Understaffing led to neglect, delayed baths, and missed medications or treatments such as dialysis.
• The adolescent unit was described as dangerous and abusive, including coercive treatment and a strip search of a minor.
• CNAs were described as inattentive and on their phones, and nurses as having terrible attitudes.

Review

Across a chorus of patient and family voices, HealthSource facilities are recalled in terms that range from deeply troubling to occasionally hopeful. A recurring thread is that care can feel inconsistent, with instances of neglect, miscommunication, and disrespect shadowing even the most routine needs. Several reviewers describe heartbreaking outcomes and moments of fear, while others recount staff and therapists who made meaningful differences in mobility and mood. Taken together, the comments sketch a complex landscape of experiences that many feel homeowner-level accountability should address urgently.

One thread that runs through many accounts is the sense that families were not treated with the care and respect they expected when a loved one was at stake. In several posts, people describe interactions with staff as rude or dismissive, sometimes accompanied by a perception of laziness or indifference. Specific names surface in complaints about bedside manner and responsiveness, with one reviewer naming an aide, Tatiyana Jackson, as particularly disrespectful to a resident and to colleagues. The same reviewer and others relay concerns that these kinds of attitudes aren't isolated, and that the facility should be more selective and supportive of caregivers who genuinely prioritize compassionate, patient-centered care. In these stories, the impact isn't just about mood or comfort; it's about trust, safety, and the sense that someone is listening when a family member asks for help.

Nutrition and daily care frequently appear as fault lines in these narratives. Reviewers complain about the quality of food and the way meals are planned or served, sometimes describing dishes as unappealing or inconsistent with dietary needs. There are pointed critiques about protein intake for geriatric or medically fragile patients, and about the way meals and beverages are paired with care routines. Beyond food, the care environment itself is criticized: bed linens are rarely changed promptly, calls for assistance go unanswered, and some patients reportedly endure days without proper bathing or routine cleanliness. One reviewer even describes a grim image of a resident sitting in bodily fluids, underscoring fears about dignity and basic hygienic standards. The frustration is compounded by logistical issues - delayed or missed medications, unclear schedules for medical appointments or transfers, and a general sense that staff are overwhelmed or understaffed and unable to meet urgent needs.

The emotional and ethical dimensions of care come through in many accounts. A number of reviewers describe professional care as inconsistent or absent, with phrases that convey anger, disappointment, and a sense of being dismissed. There is a broader accusation that "professional" attention isn't universal, that some staff members do not bother to address concerns, and that paperwork and bureaucratic hurdles take precedence over bedside care. The experience of post-stay or follow-up processes is also criticized, with mentions of nightmare-like forms, delays in signing off on work-related documents, and a perception that patient rights can be sidelined in the daily grind of a busy facility. These experiences collectively feed a narrative that patients and families are navigating a system that prioritizes efficiency over empathy, with consequences that extend beyond the immediate medical needs.

Several reviewers speak from the perspective of specific units or facilities, and the contrasts can be stark. The White Pine adolescent psychiatry unit, in particular, is described in harsh terms: a place where safety felt compromised, where interventions were sometimes more punitive or coercive than therapeutic, and where patients reported feeling unsafe, isolated, or inadequately protected. Accounts describe restraint-like practices, psychiatric care delivered by staff who seemed overwhelmed or disengaged, and group therapy that felt performative rather than therapeutic. The reviewer who recounts a traumatic experience there emphasizes a sense of being treated like an adult when still a minor, with medication decisions that appeared inappropriate for age and size. Some reviewers note that the facility has since rebranded or shifted under the HealthSource umbrella, adding to a sense of opacity around what has changed - and what has not - since those experiences.

Yet not all stories end on a uniformly negative note. A different thread highlights moments of genuine value and success, particularly in physical therapy and rehabilitation. One reviewer from Saginaw credits PT and OT with rebuilding strength and confidence, and praises the Beaches Unit nursing staff for compassion and attentiveness. Names like Lexi, Lori, and Dr. Duffy are remembered fondly for listening, adjusting plans, and helping a patient regain mobility and independence. This perspective offers a counterpoint to the broader criticisms, illustrating that skilled, compassionate practice can indeed make a difference and that some teams within HealthSource achieve the high standard many families hope to see across the board.

Taken together, the collection of experiences presents a facility landscape that many reviewers describe as mix of potential and peril. Some families recall careful, respectful interactions and effective therapy that helped loved ones move toward greater independence. Others recount long days of unanswered calls, perceived neglect, and distressing episodes that left lasting worries about safety, dignity, and the quality of care. The shared message across these voices is clear: for HealthSource to earn enduring trust, there needs to be a consistent elevation of bedside care, more reliable staffing, transparent communication, and a reinforced commitment to patient rights and humane treatment. In the meantime, readers are urged to conduct thorough personal inquiries, seek out specific unit-level feedback, and weigh both the hopeful and troubling stories when considering care options for family members.

Located in Saginaw, Michigan, this area offers convenient access to a variety of essential services for senior living. With several hospitals within a few miles, including White Pine Psychiatric Center and Covenant HealthCare, residents can feel confident in their healthcare options. Nearby parks such as Harvey Randall Wickes Recreation Area provide opportunities for outdoor recreation and relaxation. There are also numerous dining options ranging from fast food favorites like Taco Bell to more upscale choices like Timbers Bar and Grill. For everyday needs, pharmacies like Walgreens and Meijer Pharmacy are easily accessible. Additionally, places of worship such as Community Baptist Church cater to spiritual needs. Overall, this neighborhood offers a mix of amenities that cater to seniors looking for convenience and comfort in their everyday lives.

Hospitals

• White Pine Psychiatric Center (0.1 miles)
• St Mary's of Michigan (2.9 miles)
• Covenant HealthCare (3.2 miles)
• Mid-Michigan Myoskeletal (4.3 miles)
• St Mary's Of Michigan Imaging (4.5 miles)
• Aleda E. Lutz VA Medical Center (4.5 miles)

Parks

• Harvey Randall Wickes Recreation Area (0.9 miles)
• Bark Park (1.4 miles)
• Briarwood Park (2.6 miles)
• Thomas Township (3.8 miles)
• Zauel Park (4.1 miles)

Restaurants

• Timbers Bar and Grill (1.3 miles)
• Levi's Food & Spirits (1.7 miles)
• Taco Bell (2.2 miles)
• McDonald's (2.2 miles)
• Red Horse Tavern (2.4 miles)
• Wendy's (2.6 miles)
• Tony's Restaurant (2.7 miles)

Cafes

• Biggby Coffee (1.7 miles)
• Starbucks (2.3 miles)
• Tim Hortons (2.9 miles)
• Panera Bread (4.4 miles)
• Starbucks (4.5 miles)

Physicians

• Mccomb Tracy Covenant Healthcare Medexpress Saginaw (1.8 miles)
• Advanced Diagnostic Imaging (1.9 miles)
• Oravitz Dr (2.8 miles)
• Women's Specialists (2.8 miles)
• Ascension Medical Group Saginaw Valley Pediatrics (2.9 miles)
• Meijer Optical (2.9 miles)
• Hyde Oral and Maxillofacial Surgery (3 miles)

Pharmacies

• Walgreens (2.3 miles)
• Rite Aid (2.5 miles)
• Hometown Pharmacy (2.9 miles)
• Meijer Pharmacy (3 miles)
• Arogya Pharmacy (3 miles)
• Walgreens (3.8 miles)
• Meijer Pharmacy (3.9 miles)

Places of Worship

• Community Baptist Church (3 miles)
• Mid Michigan Singh Sabha (3.8 miles)