Rosewood Manor Apartments

Pros

• The community is peaceful and safe.
• It is a beautiful community with lots of kids playing and nice people.
• The manager has been fair and respectful, and maintenance requests are handled quickly.
• Nancy runs a tight ship and is professional and kind.
• The community is clean and quiet.
• The townhouse offered ample space, including a basement with washer/dryer hookup and central air.
• Kensington Place is a nice community to live in, with strong customer service (Alexis was kind, polite, thorough, helpful, and friendly).

Cons

• Kensington Townhomes is not a good place to live.
• Parking is non-existent for residents, even for those who pay for a reserved space.
• The property manager is rude, difficult, and unprofessional.
• Residents are charged hundreds of dollars for carpet replacement after moving out.
• Rent is increased every year, making the units overpriced.
• The community is not kid-friendly.
• Maintenance requests are slow to be addressed or left incomplete.
• Staff reportedly surveil or photograph residents, including children.
• There are safety concerns from wildlife and pests in the area.

Review

Kensington Townhomes in Roseville, MI, inspires a wide range of opinions. For some residents, it's a peaceful and safe place with a beautiful, kid-friendly feel and a tight-knit community where neighbors are nice. Those glowing notes emphasize quiet streets, plenty of children playing outside, and a generally pleasant atmosphere. A few people even describe the property as clean and well-kept, with neighbors who try to look out for one another. On balance, the place is seen by many as a solid community for families and longtime residents who prioritize a calm living environment.

But beneath that calm surface, there is a steady chorus of warnings and cautionary stories. A number of reviews center on the property management, especially complaints about the manager. Some reviewers remember a manager who "runs a tight ship," is professional, and fair - then contrast that with accounts of rude, unhelpful, or difficult behavior that made living there stressful. Several posts allege ongoing issues with communication, disputes over notices and charges, and a sense that corporate leadership isn't responsive to residents' concerns. In several instances, reviewers describe a pattern of friction with the on-site manager around announcements, move-out charges, and general tenant relations.

Parking is another frequently cited pain point. Across multiple reviews, residents say there is little to no available parking, even for tenants who paid for assigned or covered spots. The frustration is amplified by tales of guests taking spots and the lack of enforcement, leaving tenants feeling stranded during evenings and weekends. The sentiment is that, despite paying for a designated space, you can't reliably count on getting it, which compounds daily life stresses in a busy townhouse setting. A few accounts even mention the impact on families and visitors who rely on convenient parking to manage daily routines and activities.

Maintenance and repairs come up as a mixed bag. Some long-term residents report timely, professional upkeep and prompt responses to work orders, contributing to their positive memories of living there. Others tell a different story: repairs that take a long time or are incomplete, and issues that recur or feel understaffed. There are also tensions over physical amenities - such as a porch banister that broke due to a fall and reportedly wasn't fixed promptly - which feeds into broader concerns about safety and reliability of the property's maintenance support.

Financial and lease-related concerns appear frequently as well. Several reviewers describe the campus as overpriced for the size of the units, with rent increases each year that some tenants feel are unreasonable. Move-out disputes are common: some tenants say they were billed for carpet replacement or wear-and-tear charges after they had already moved out, with explanations tied to the landlord's preferred vendors or specific clauses in the resident handbook. A few stories also recount communication gaps with corporate management, forwarding-address issues, and difficulties contesting charges when trying to resolve disputes after leaving.

Privacy and resident rights are another hot topic. In multiple postings, residents accuse the management or on-site staff of intrusive behavior, including taking pictures of children and monitoring activity in ways many families find unacceptable. Complaints describe a culture where residents feel they are under scrutiny, sometimes by the maintenance staff or by individuals who seem to be employees associated with the management team. These allegations contribute to a perception that Kensington Townhomes is not a welcoming place for families who value discretion and a sense of safety within their own homes.

On the positive side, there are standout moments that give readers hope about Kensington's potential. A recent tour experience with a sales agent named Alexis left one prospective resident convinced the property could be a good fit, thanks to courteous, thorough, and helpful service. A long-ago resident fondly recalls Nancy as a capable, kind, and professional manager who kept neighborhoods tidy and handled issues with care during the years she was involved. These testimonials show that, when management is perceived as fair and responsive, the community can feel well-run and comfortable.

In short, Kensington Townhomes presents a split portrait: quiet, family-friendly appeal and a sense of community for some residents versus persistent concerns about parking, management practices, privacy, and financial charges for others. Prospective tenants should weigh the strong positive memories of a safe, peaceful environment against the frequent reports of parking struggles, aggressive or inconsistent management, and contentious move-out accounting. If you're considering moving in, it would be wise to ask for up-to-date references from current residents, verify parking policies and enforcement, clarify the exact handling of security deposits and carpet wear charges, and get a clear picture of how maintenance requests are prioritized and completed. This balance of perspectives suggests Kensington can be a good home for some, but it requires careful due diligence and thoughtful questions before signing a lease.

Pharmacies

• Walgreens (1 miles)
• CVS Pharmacy (1.3 miles)
• CVS Pharmacy (2 miles)
• CVS Pharmacy (2 miles)
• Walgreens (2.8 miles)
• Meijer Pharmacy (2.8 miles)
• Meijer Pharmacy (2.8 miles)

Parks

• McKinley Park (1.3 miles)
• Lac St Claire Park (3.6 miles)
• Center Line Memorial Park (4.6 miles)
• Clinton Township Parks & Recreation (5.9 miles)
• Dodge Park (6.4 miles)
• Wilson Park (6.6 miles)

Restaurants

• National Coney Island (1.3 miles)
• El Charro Mexican Restaurant (1.9 miles)
• McDonald's (2 miles)
• Applebee's (2.3 miles)
• Culver's (2.4 miles)
• Qdoba Mexican Eats (2.4 miles)
• Chipotle Mexican Grill (2.7 miles)

Physicians

• Henry Ford Macomb Family Medicine & Gynecology (1.8 miles)
• Beaumont East Area Family Physicians (2.3 miles)
• Pointes Allergy And As (4.7 miles)
• McLaren Building (5.1 miles)
• Midwest Center For Dermatology (7.5 miles)
• Metro Medical Practice (7.5 miles)

Cafes

• Panera Bread (2.4 miles)
• Tim Hortons (2.8 miles)
• Biggby Coffee (3.1 miles)
• Starbucks (4.9 miles)
• Starbucks (6.4 miles)

Hospitals

• St John Macomb Hospital (2.7 miles)
• St John Macomb-Oakland Hospital Warren Emergency Care (2.7 miles)
• McLaren Macomb - Emergency Department (6 miles)
• Select Specialty Hospital (6.6 miles)
• St John Hospital & Medical Center (6.6 miles)

Theaters

• AMC Star Gratiot 15 (4.3 miles)

Places of Worship

• Lakeside Community Church (4.6 miles)
• St Joan Of Arc Church (4.7 miles)
• Trinity Lutheran Church (6.6 miles)
• St Peter Catholic Church (7.2 miles)