American House East I Villas

Pros

• The staff at American House East Villas is knowledgeable, helpful, and creates a family-like environment for residents.
• Residents appreciate the beautiful and orderly apartments, as well as the spacious lounge and dining areas that accommodate mobility needs.
• Families have noted excellent experiences with events like Grandparents Day Celebration, where engaging activities are provided for residents.
• The transition to assisted living is smooth, with caring staff ensuring resident well-being and happiness.
• The facility offers a warm and quiet community atmosphere that many recommend to others.
• Overall, there is a sense of care and kindness among the staff that positively impacts residents' lives.

Cons

• The facility is often run down and not especially clean, contributing to a less than desirable environment.
• Meals frequently have incorrect menus, and the food is often tasteless or of odd quality.
• There is almost no orientation provided for services, activities, or procedures, leading to confusion among residents.
• Staff appear to be overwhelmed at times, indicating that the facility may be understaffed.
• Management issues are severe, with the manager showing little regard for resident welfare and passing off responsibility instead of addressing urgent concerns.
• The manager's behavior includes degrading comments towards staff members, creating a negative work atmosphere.
• Some caregivers are unfairly penalized for minor lateness while others who exhibit poor behavior remain unaccountable.
• Socializing opportunities have been limited due to health concerns related to the virus.

Review

The reviews presented offer a diverse range of experiences regarding assisted living facilities, specifically American House East Villas and Freedom Place Roseville. While some feedback highlights positive aspects such as supportive staff and engaging activities, others point to significant challenges, especially in management and facility maintenance.

American House East Villas has received commendations for its beautiful and orderly apartments, creating an inviting atmosphere for residents. Many reviewers expressed their appreciation for the knowledgeable staff members who took the time to answer questions thoroughly during tours. The overall environment was described as pleasant, with thoughtful designs that accommodate residents' mobility needs, allowing easy navigation for those utilizing wheelchairs or walkers. Reviewers emphasized that the community feels like a family, with staff going above and beyond to support residents and create a sense of belonging. One reviewer mentioned their loved one’s remarkable progress since moving in, attributing this success to the dedicated care provided by the staff.

However, despite its many strengths, American House East Villas is not without its flaws. Some feedback pointed out cleanliness issues and instances of incorrect menu items leading to unsatisfactory dining experiences. Additionally, there were comments on the lack of orientation regarding the services offered—such as available activities—that could enhance residents' quality of life. This mixed feedback suggests that while many find comfort in this community due to its support system and caring staff, there are operational inconsistencies needing attention.

Moving to Freedom Place Roseville reveals more pronounced challenges within another aspect of assisted living care. Though beautifully designed with potential for effective memory care services, complaints regarding management overshadow these attributes significantly. Specific concerns were raised about Will C., the manager's conduct; many felt he lacked genuine care for resident welfare and exhibited unprofessionalism towards both residents and staff alike. Commenters noted a troubling pattern of criticizing caregivers over minor punctuality issues instead of focusing on their performance in providing quality care—a practice that could hinder recruitment and retention of competent staff.

The negative remarks extend not only towards leadership but also highlight how poor management can affect caregiver morale and ultimately resident well-being. Instances were mentioned where good caregivers left due to being micromanaged while less committed employees remained due to favoritism shown by management. The frustration within these accounts illustrates how deeply intertwined staffing dynamics can impact overall resident satisfaction in any assisted living facility.

In contrast to Freedom Place's struggles, one poignant review from an American House East Villas resident's family articulated a heartfelt satisfaction with their loved one's transition into assisted living at age 92—an age where security and happiness are paramount concerns for families entrusting their elders' care to external facilities. The family expressed complete confidence in the caring demeanor of the staff who fostered a welcoming environment characterized by enjoyable meals and frequent entertainment options that resonate well with elderly interests.

Both facilities spotlight essential considerations when choosing an appropriate assisted living option—consistent quality experiences hinge on reliable administration paired with compassionate caregiving efforts amidst an accommodating physical environment. Although solutions may exist through better communication channels between management teams and direct caregivers alongside consistent oversight of operations, individual experiences will always vary based on unique circumstances surrounding each community member’s situation or need set within these two distinct environments.

This part of Roseville, Michigan offers a convenient and bustling community with easy access to essential amenities. With multiple pharmacies nearby, including Walgreens and CVS Pharmacy, medical needs can be easily met. There are also several reputable physicians and hospitals in the vicinity, such as Henry Ford Macomb Family Medicine & Gynecology and St John Macomb Hospital, ensuring quality healthcare services. In terms of recreation, residents can enjoy visits to McKinley Park or Lac St Claire Park for outdoor activities. The area also boasts a variety of dining options ranging from El Charro Mexican Restaurant to Applebee's. For leisurely outings, seniors can catch a movie at the nearby AMC Star Gratiot 15 theater or relax at one of the local cafes like Panera Bread. Additionally, there are several places of worship in the area, such as Lakeside Community Church and St Peter Catholic Church, providing spiritual support and community engagement opportunities. Overall, this part of Roseville offers a vibrant and well-rounded setting for senior living.

Pharmacies

• Walgreens (0.3 miles)
• CVS Pharmacy (1.2 miles)
• CVS Pharmacy (1.4 miles)
• CVS Pharmacy (2.2 miles)
• Meijer Pharmacy (2.3 miles)
• Meijer Pharmacy (2.3 miles)
• Walgreens (2.6 miles)

Parks

• McKinley Park (1 miles)
• Lac St Claire Park (3.6 miles)
• Center Line Memorial Park (5.2 miles)
• Clinton Township Parks & Recreation (5.3 miles)
• Wilson Park (5.9 miles)
• Dodge Park (6.1 miles)

Restaurants

• El Charro Mexican Restaurant (1.3 miles)
• Applebee's (1.7 miles)
• National Coney Island (1.7 miles)
• Qdoba Mexican Eats (1.9 miles)
• Culver's (2 miles)
• Chipotle Mexican Grill (2.1 miles)
• McDonald's (2.1 miles)

Physicians

• Henry Ford Macomb Family Medicine & Gynecology (1.9 miles)
• Beaumont East Area Family Physicians (1.9 miles)
• McLaren Building (4.4 miles)
• Pointes Allergy And As (5 miles)
• Midwest Center For Dermatology (6.9 miles)
• Mmi Dr M Chen (7.1 miles)

Cafes

• Panera Bread (1.9 miles)
• Tim Hortons (2.8 miles)
• Biggby Coffee (2.9 miles)
• Starbucks (5.2 miles)
• Starbucks (5.8 miles)
• Starbucks (7.3 miles)

Hospitals

• St John Macomb Hospital (3.1 miles)
• St John Macomb-Oakland Hospital Warren Emergency Care (3.1 miles)
• McLaren Macomb - Emergency Department (5.3 miles)
• Select Specialty Hospital (7.1 miles)
• St John Hospital & Medical Center (7.1 miles)

Theaters

• AMC Star Gratiot 15 (3.6 miles)
• MJR Partridge Creek Digital Cinema 14 (7.3 miles)

Places of Worship

• Lakeside Community Church (4.2 miles)
• St Joan Of Arc Church (5.1 miles)
• Trinity Lutheran Church (6 miles)
• St Peter Catholic Church (6.6 miles)