New England Townhouses Co-Op in Roseville, MI

Pros

• The office is very responsive to owners' needs and friendly to work with.
• Awesome people that live in these Townhouses are friendly and care for their neighbors.
• They are very friendly.

Cons

• They used a child to spy on residents, which is ridiculous.
• The customer service is terrible; they can't answer simple yes-or-no questions.
• The management is terrible, and there are cliques among staff.
• Repairs to the units aren't fixed, especially for those not in the clique, while association fees keep rising.
• They spend more on the office, hall, street, and trees than on unit upkeep, leaving the units looking terrible.

Review

New England Townhouses Co-Op in Roseville is best suited for residents who want a true neighborhood feel, where social ties and neighborly support matter as much as the unit itself. This community rewards engagement with a sense of shared ownership and daily interaction among residents. It works best for homeowners who value a tight-knit, cooperative vibe and are comfortable navigating a governance model that rewards initiative, even when maintenance and administration feel uneven. In short, it suits those who want companionship and a place to actively participate in community life, rather than a pristine, low-effort living environment.

The strongest recurring positive is the people. Residents describe a genuinely friendly, caring neighbor base that makes everyday life more pleasant and reduces isolation. When conversations turn toward social events and mutual assistance, the tone shifts to confident approval. There is also a history of office staff being responsive to owners' needs at times, which can smooth out routine issues and foster a cooperative feel. That said, the sentiment is not uniform; experiences vary, and some families walk away wishing the office and management were steadier and more consistently available.

Those considerations aside, the core drawbacks are real and recurring. Management and customer service surface as persistent concerns in several reviews: phones go unanswered, and plain questions can feel like obstacles rather than starting points for collaboration. A perception exists that "the click" - a social or political divide among residents - drives who gets help and how quickly issues get addressed. Maintenance follows a similar pattern: units may suffer from neglect or delayed repairs, while the association continues to invest in common areas, signage, trees, and the appearance of the exterior rather than in the interiors where residents live. Fees rise while unit condition and responsiveness lag, creating a growing frustration for those expecting consistent value.

These pros and cons don't exist in isolation; they offset each other in practical decision-making. The social fabric and neighborly warmth can reduce stress and create a supportive daily life, which matters immensely for owners who plan to stay long term and participate in governance. However, that offset is fragile when visible maintenance lags and fee increases outpace the benefits. If a resident views the community as a platform for cooperation and companionship, the positives can outweigh the negatives - provided expectations align with the reality of governance, service levels, and the periodical need for self-advocacy.

For anyone who prioritizes predictable maintenance, transparent management, and straightforward communication, alternatives should be seriously considered. A resident who needs consistently timely repairs, a professional, non-partisan management layer, and a parking system that works without friction may fare better elsewhere. People who want modernized, move-in-ready interiors, clearer budgeting strategies, and a governance process that minimizes "in-crowd" dynamics will likely find the co-op model here too sporadic in delivering steady value. If privacy and stress-free service are paramount, this is a strong signal to look at other options before committing.

The practical course is clear: lean into the community advantages while thoroughly vetting the management realities. Prospective buyers or renters should request a full maintenance history and a capital improvements plan, then compare it against current fee structures to gauge true value. Attend a board meeting or two to observe how decisions are made and how conflicts are resolved, and talk to multiple residents about their day-to-day experiences. Inspect parking arrangements during peak hours and review the procedure for non-emergency repairs to see whether the process aligns with personal expectations. If the social environment and cooperative spirit are non-negotiable, this community can work; if reliability, transparency, and straightforward service are non-negotiable, alternatives deserve serious consideration.

Located in Roseville, Michigan, this area offers a variety of amenities and services that may be appealing for seniors looking to settle down. With a range of dining options such as National Coney Island and Gilbert's Lodge nearby, there are plenty of choices for meals out. Additionally, pharmacies like Walgreens and CVS provide convenient access to medication and health supplies. Places of worship such as St Joan Of Arc Church and Lakeside Community Church offer opportunities for spiritual connection. For recreation, parks like Lac St Claire Park and McKinley Park are close by for enjoying the outdoors. Medical care is easily accessible with facilities like St John Macomb Hospital and Henry Ford Medical Center in the vicinity. Overall, this area provides a mix of conveniences and amenities that can enhance the quality of life for seniors considering senior living in Roseville.

Restaurants

• National Coney Island (0.7 miles)
• Wally's Frozen Custard (2.2 miles)
• Cold Cow Ice Cream (2.2 miles)
• Gilbert's Lodge (2.2 miles)
• Taco Bell (2.4 miles)
• Shores Inn Food & Spirits (2.5 miles)
• McDonald's (2.5 miles)

Pharmacies

• Walgreens (1.6 miles)
• Rite Aid (1.9 miles)
• CVS Pharmacy (2.3 miles)
• CVS Pharmacy (2.6 miles)
• Walgreens (2.6 miles)
• Walgreens (2.7 miles)
• Walgreens (2.8 miles)

Cafes

• Tim Hortons (2.3 miles)
• Panera Bread (3.5 miles)
• Biggby Coffee (5 miles)
• Starbucks (5.8 miles)
• Starbucks (7.9 miles)

Places of Worship

• St Joan Of Arc Church (2.8 miles)
• Lakeside Community Church (5 miles)
• Grosse Pointe United Methodist Church (5.6 miles)
• Trinity Lutheran Church (7.7 miles)

Parks

• Lac St Claire Park (2.9 miles)
• McKinley Park (3.2 miles)
• Center Line Memorial Park (4.8 miles)
• Clinton Township Parks & Recreation (7.6 miles)
• Wilson Park (8 miles)
• Matthew C Patterson Park (8 miles)
• Scout Park (8.2 miles)

Physicians

• Beaumont East Area Family Physicians (2.9 miles)
• Pointes Allergy And As (3.1 miles)
• Henry Ford Macomb Family Medicine & Gynecology (3.5 miles)
• McLaren Building (6.3 miles)

Hospitals

• St John Macomb Hospital (3.7 miles)
• St John Macomb-Oakland Hospital Warren Emergency Care (3.7 miles)
• Select Specialty Hospital (4.7 miles)
• St John Hospital & Medical Center (4.7 miles)
• Henry Ford Medical Center (6.3 miles)
• McLaren Macomb - Emergency Department (7.4 miles)

Theaters

• AMC Star Gratiot 15 (5.5 miles)