39000 Chase Road, Romulus, MI 48174
For more information about senior living options: (844) 490-3973
Special Tree is a beautiful and unique place with the best therapists and activities program, and the nurses and aides provide amazing care. The staff at Special Tree is friendly, caring, and knowledgeable, making it a great place for healing. The therapy team at Special Tree is focused on the client's healing process and recovery goals. Special Tree is truly patient-centered, with staff who go the extra mile for fabulous patient care. Families feel safe and well cared for at Special Tree, thanks to the attentive care and supportive environment. Clients report life-changing care at Special Tree, including gains in strength, independence, and mental clarity. The center is clean, welcoming, and supported by an excellent recreation department. The staff from nurses to therapists to administrators are dedicated, professional, and kind, helping clients progress.
The service was terrible, with rude, unprofessional, and non-responsive staff. The facility has devolved into neglect and maltreatment, with management focused on money and patients treated as mere bodies. The center is severely understaffed, and the staff were often unprofessional, including neglectful care such as improper feeding-tube cleaning and leaving residents in hallways. The reviewers claim the center tries to take guardianship over families and advise avoiding it. Nursing care was reported as poor, with significant dissatisfaction about the nursing staff. Technicians were lazy and distracted, frequently on their phones and not performing their duties. There were serious consequences attributed to neglect, such as bedsores and infections, and failures to send patients to the ER when needed.This community is best suited for adults recovering from neurological events who prioritize an intense, therapy-driven rehabilitation plan and a supportive, family-like atmosphere. When recovery goals hinge on consistent PT, OT, and speech therapy delivered in a collaborative, motivating environment, this center can drive meaningful gains and help a resident rebuild independence. Families should feel confident about visible progress in mobility, cognition, and daily function when therapists and nursing staff align around a clear plan. The strongest value comes from a program that emphasizes hands-on rehabilitation, structured activities, and a sense of being cared for by knowledgeable professionals who view therapy as a path to personal empowerment.
Alternatives are worth weighing for anyone with high nursing care needs, safety concerns, or a preference for a more tightly supervised medical environment. Several reviews highlight nursing and operational gaps that could matter for residents with complex medical conditions, frequent nursing oversight, or heightened risk of pressure injuries and infectious complications. If guardianship controls or facility governance are non-negotiable considerations, or if a family requires consistently assertive, responsive administration and transparent processes, exploring other centers with a more predictable nursing culture may be prudent. In short, this option shines for rehab-centric care, but may not satisfy every level of clinical supervision or risk tolerance.
The strongest upside lies in the therapy-driven culture: patient-centered, knowledgeable staff across the rehabilitation spectrum, and a clear focus on individualized goals. Families repeatedly note therapists who tailor plans to what each person can achieve, a warm and engaged therapy team, and progress that translates to real-world function - whether it is regaining speech, improving balance, or reclaiming independence in activities of daily living. The environment often feels clean, organized, and purpose-built for recovery, with meaningful recreational and activity programs that help residents stay engaged during long rehab journeys. For caregivers, the continuity and dedication of therapy teams can form a reassuring backbone during a challenging transition.
On the other hand, the cons cited in multiple reviews center on inconsistencies in nursing care and day-to-day operations. Some residents experienced staffing shortages, moments of impatience, or communication gaps that undermined trust and created stressful daily routines. Reports of inadequate monitoring, delayed responses, or lapses in basic care - such as tube or wound management - have not been rare in the less favorable accounts and can erode the sense of safety a family seeks. The presence of aggressive administrative concerns, privacy and monitoring issues, and even outspoken warnings about guardianship attempts contribute to a cautious view for families prioritizing risk mitigation and airtight accountability. These contrasts are real and should weigh into the decision.
The way the positives balance the negatives will hinge on individual circumstances and risk tolerance. For families chasing aggressive rehabilitation and a nurturing rehab culture, the pros can substantially outweigh the cons when staffing levels are adequate, communication is strong, and the care plan remains tightly collaborative. Yet for residents with high medical acuity, complex nursing needs, or sensitivity to perceived neglect, the negatives can overwhelm the benefits. Prospective families should demand concrete assurances: stable nurse-to-patient ratios, prompt 24/7 nursing responsiveness, transparent incident reporting, and a governance framework that meaningfully involves families in discharge planning and guardianship decisions. Without those, the favorable therapy outcomes may come at too high a personal cost.
Practical next steps are clear. Schedule a detailed on-site tour and demand candid conversations with the administrator, the lead nurse, and the therapy director about staffing levels, daily schedules, and how care plans are adjusted as needs evolve. Request recent QA metrics, incident logs, and a walking-through of safety protocols for feeding tubes, skin integrity, and infection prevention. Speak with current residents and families about responsiveness, communication, and what a typical day looks like. Finally, compare this center against other neurorehab options in the area on therapy intensity, medical oversight, and governance practices. When the priority is robust rehabilitation with a nurturing touch, this center can be a strong match; when reliable nursing care and airtight accountability are non-negotiable, it may be wise to keep alternatives in view.
20 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Detroit Metropolitan-Wayne County (3 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Neurocare Center South in Romulus, MI is a fully furnished assisted living community that offers a range of amenities and care services to meet the needs of its residents. Each apartment is equipped with cable or satellite TV and Wi-Fi/high-speed internet, ensuring that residents can stay connected and entertained.
Residents can enjoy their meals in the dining room, where delicious and nutritious meals are prepared and served according to any special dietary restrictions. The community also has a kitchenette available for those who prefer to cook for themselves. Housekeeping services are provided to keep apartments clean and tidy.
Outdoor space, including a garden, provides residents with an opportunity to enjoy nature and spend time outdoors. Move-in coordination is offered to make transitioning into the community as smooth as possible.
The Neurocare Center South provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Care staff also coordinate with health care providers to ensure that residents receive any necessary medical attention or treatments. Medication management is available to help residents stay on top of their medication routines.
The community places a strong emphasis on mental wellness, offering a mental wellness program for residents. This program focuses on promoting emotional well-being and providing support for any mental health concerns.
Transportation arrangements are made for medical appointments, ensuring that residents can easily access the healthcare they need. Transportation options are also available for other outings or errands.
Numerous amenities and services can be found nearby the Neurocare Center South. There are two cafes nearby for residents who want to enjoy a cup of coffee or a meal outside of the community. One park offers opportunities for walks or outdoor activities. Eight pharmacies make it convenient to fill prescriptions, while three physicians ensure easy access to healthcare providers. Additionally, there are seven restaurants nearby where residents can dine out if desired.
Overall, the Neurocare Center South in Romulus, MI offers a variety of amenities and care services designed to provide a comfortable and supportive living environment for its residents.
Neurocare Center South is located at 39000 Chase Road, Romulus, MI 48174 in Wayne County, Michigan
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