Integrated Home Care Agency in Romulus, MI

Integrated Home Care Agency is an assisted living community in Romulus, MI.

Information last verified: June 16, 2026

11425 Saint Aloysius Street, Romulus, MI 48174

For more information about senior living options: (866) 208-4318

2.2 from 110 reviews

5 stars

30

4 stars

1

3 stars

1

2 stars

3

1 stars

75

Integrated Home Care Agency Costs & Pricing

The Integrated Home Care Agency offers competitive pricing for its services compared to both Wayne County and the broader state of Michigan. For semi-private accommodations, the agency charges $2,500 per month, which is notably lower than Wayne County's average of $2,860 and significantly beneath the state average of $3,191. Similarly, for private rooms, the Integrated Home Care Agency's rate of $3,000 remains below both the county's figure of $3,335 and Michigan's average of $3,675. These rates suggest that the agency provides a cost-effective alternative for individuals seeking home care services while maintaining quality care standards in a market where costs can vary widely.

Floor plans	Integrated Home Care Agency	Wayne County	Michigan
Semi-Private	$2,500	$2,860	$3,189
Private	$3,000	$3,335	$3,674

Overall Review of Integrated Home Care Agency

common 10 reviews mention this

Staff professionalism stands out

Several residents and families describe staff as professional, courteous, and attentive to concerns.

A number of reviews are clearly positive about the people they worked with, including responsiveness during setup and follow-up after requests. Families mention professionalism and kindness when deliveries were arranged and equipment was explained. Some reviews name specific representatives and technicians for being helpful and easy to work with, and a few describe same-day delivery alongside respectful service.

caveat 22 reviews mention this

Communication and follow-through frustrate

Many reviews describe delays, missed updates, and hard-to-reach customer service.

Across the reviews, communication issues come up repeatedly—people describe long waits on the phone, unanswered calls, and not getting notifications about delivery timing or appointment changes. Several reviewers say orders were delayed, rescheduled without clear notice, or not completed even after repeated calls and follow-ups. There are also accounts of training or next steps not being provided when equipment arrived, leaving families to chase answers.

caveat 18 reviews mention this

Orders and equipment accuracy problems

Multiple reviews report incorrect or incomplete orders, along with trouble getting issues fixed.

A recurring concern is getting the right equipment the first time. Reviews describe instances of wrong items being delivered, missing information, or orders being handled inconsistently from call to call. Some reviewers say equipment arrived damaged or unusable, and others describe extended back-and-forth to correct prescriptions and supplier paperwork before they could receive what they needed.

caveat 5 reviews mention this

Billing and reimbursement complaints

Some residents and families report late or incorrect billing that is difficult to resolve.

A smaller set of reviews focuses on billing problems, including bills arriving long after the date of service and charges continuing after equipment was picked up. Reviewers also describe overcharges and difficulty getting explanations or corrections once they called customer service. Overall, the accounts suggest that resolving billing issues can take significant effort and time.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.

Features

Housing

6 resident community capacity

Types of Care

Assisted Living
Board and Care Home

Amenities

Activities off-site
Activities on-site
Air-conditioning
Bath tubs
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Indoor common areas
Move-in coordination
Outdoor common areas
Outdoor space
Private
Private bathrooms
Telephone
Wheelchair accessible showers
Wi-Fi/high-speed internet available

Transportation

Detroit Metropolitan-Wayne County (3 miles away)

Care Services

24-hour supervision
Activities of daily living assistance
Ambulatory care
Assistance with bathing
Assistance with dressing
Assistance with transfers
Coordination with health care providers
Diabetes diet
Diabetic care
High acuity care
Incontinence care
Meal preparation and service
Medication management
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments

Dining

Diabetes diet
Gluten-free
Low / no sodium
Meals provided
No Sugar
Organic
Restaurant style dining
Special dietary restrictions

Activities

Activities off-site
Activities on-site
BBQs or picnics
Catholic services
Community service programs
Community-sponsored activities
Day trips and outings
Gardening club
Jewish services
Other religious services
Protestant services
Scheduled daily activities
Trivia games
Visiting Rabbi
Visiting chaplain or priest

Nearby Places of Interest

Located in Romulus, Michigan, this area offers convenient access to transportation options with the Delta Sky Club and Lufthansa Senator Lounge located within a short distance. The Detroit Airport Ground Transportation Center is also nearby for easy travel arrangements. Various dining options such as Mezza Mediterranean Grille and Sora Japanese Cuisine & Sushi Bar are available for residents to enjoy delicious meals. Additionally, there are several pharmacies and hospitals in close proximity, including Oakwood Annapolis Hospital and DaVita Belleville Dialysis. Parks like Heritage Park and Willow Metro Park provide opportunities for outdoor recreational activities, while places of worship like Our Lady of the Woods cater to spiritual needs. With a range of amenities and services available, this part of Romulus offers a convenient and vibrant community for seniors looking for a comfortable living environment.

Transportation

Concourse B (2.4 miles)
Delta Sky Club (2.4 miles)
Delta Sky Club (2.5 miles)
Concourse A (2.6 miles)
DTW Runway (2.7 miles)
Delta Sky Club (2.7 miles)
Detroit Airport Ground Transportation Center (2.7 miles)

Restaurants

Andiamos (2.5 miles)
Sora Japanese Cuisine & Sushi Bar (2.6 miles)
Plum Market (2.6 miles)
Mezza Mediterranean Grille (2.6 miles)
Cat Cora Tap Room - 16 (2.7 miles)
Cracker Barrel (4.2 miles)
Jimmy John's (4.3 miles)

Pharmacies

New Boston RX Pharmacy (3.8 miles)
CVS Pharmacy (4 miles)
Walgreens (4.1 miles)
Rite Aid (4.3 miles)
Andrews Drugs Belleville (4.4 miles)
CET Pharmacy Group (4.4 miles)
CVS Pharmacy (4.5 miles)

Cafes

Starbucks (4 miles)
Tim Hortons (4.6 miles)
Tim Hortons (7 miles)
Biggby Coffee of Westland (7.3 miles)
Panera Bread (7.7 miles)
Biggby Coffee (9.7 miles)

Hospitals

DaVita Belleville Dialysis (4.1 miles)
Oakwood Annapolis Hospital (4.3 miles)

Physicians

Perspective Eyecare (4.1 miles)
Macdermid Norman Dr Macdermid Norman G Family Belleville (4.2 miles)
Belleville Family Practice (4.4 miles)
Pinkney, Greenbaum, MacFarland, and Timpner, DDS (6.7 miles)
Partners In Internal Medicine (6.8 miles)
Dearborn Obstetrical & Gynecological Assoc PC (8.4 miles)
Ophthalmic Specialists of Michigan - Dearborn Office (8.8 miles)

Parks

Lower Huron Metropark (4.4 miles)
Willow Metro Park (6 miles)
Willow Park Pond (6.3 miles)
Heritage Park (7 miles)
Heritage Park (7.9 miles)
Garden City Park (8 miles)
canton independance park Field 5 (8.2 miles)

Places of Worship

Muslim Community of Western Suburbs (5.5 miles)
Our Lady of the Woods (9.3 miles)
Church of the Divine Child (9.5 miles)

Theaters

Emagine Theatres (7.3 miles)

Frequently Asked Questions

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