Integrated Home Care Agency in Romulus, MI
SaveInformation last verified:
11425 Saint Aloysius Street, Romulus, MI 48174
For more information about senior living options: (844) 490-3973
The Integrated Home Care Agency offers competitive pricing for its services compared to both Wayne County and the broader state of Michigan. For semi-private accommodations, the agency charges $2,500 per month, which is notably lower than Wayne County's average of $2,860 and significantly beneath the state average of $3,191. Similarly, for private rooms, the Integrated Home Care Agency's rate of $3,000 remains below both the county's figure of $3,335 and Michigan's average of $3,675. These rates suggest that the agency provides a cost-effective alternative for individuals seeking home care services while maintaining quality care standards in a market where costs can vary widely.
| Floor plans | Integrated Home Care Agency | Wayne County | Michigan |
|---|---|---|---|
| Semi-Private | $2,500 | $2,860 | $3,189 |
| Private | $3,000 | $3,335 | $3,674 |
IHCS provides exceptional service and professionalism that impresses patients over time. IHCS offers the MedTrac patient portal, which is user-friendly and convenient for refills. IHCS is a great company to deal with, delivering five-star customer service. IHCS field staff are polite, professional, and knowledgeable, explaining equipment clearly. IHCS consistently brings equipment on time and comes through in emergencies. IHCS has amazing staff and is caring toward its customers. IHCS promptly repairs or replaces mobility equipment, with items returning to like-new condition. IHCS is a prestigious company praised by customers for quality service.
They are a horrible company that falsely accuses customers of statements they did not make. They misrepresented a contract as medical records that were not requested. They claimed the owner ran the company, which demonstrated unprofessionalism. They billed Medicare for a rental for years, causing patients to pay copays without knowledge of a cap. They threaten to send patients to collections. They are unprofessional and fail to communicate, especially about CPAP setup or delivery. They have major billing issues and late/incorrect charges. They had a driver lie about delivery and were chronically disorganized. They do not respond to calls and provide zero follow-up; accountability is missing. They should be shut down and are considered the worst.Integrated Home Care Agency in Romulus, MI is a company that can still serve a usefully narrow purpose, but only for caregivers who are prepared to be relentless advocates and active managers of care. This community is best suited for families facing straightforward, non-escalating equipment needs where a single, competent point of contact can be sustained and where there is a willing team member to chase down orders, confirmations, and billing discrepancies. In practice, that means someone who can monitor shipments, verify insurance approvals, and escalate quickly if a delivery or claim stalls. For most families dealing with complex, ongoing needs or a history of miscommunications, this agency is not the ideal partner.
Those weighing alternatives should consider a different DME or home-health partner if dependable, on-time service and precise billing are non-negotiables. The reviews show a pattern of chronic delays, incorrect equipment, and billing confusion that can undermine safety and peace of mind. If care hinges on timely oxygen, CPAP equipment, or mobility aids arriving as scheduled and fully coordinated with the doctor and insurer, it’s prudent to look for a provider with a cleaner track record of consistency, clearer communication, and stronger accountability. In short, this is a riskier choice for families where a single missed delivery or misfiled claim can disrupt critical daily routines.
On the plus side, there are rare but real bright spots. Several reviews highlight individual staff members who deliver excellent, customer-centric service, often arriving promptly with knowledge and courtesy that makes a tangible difference. The MedTrac refill portal is praised by long-time users for its user-friendly interface, and a handful of technicians and reps are remembered for their professionalism, clear explanations, and helpful attitude. In other words, when the right person is at the helm and processes align, the experience can be smooth and responsive, with timely equipment delivery and attentive patient education.
Yet the overarching narrative is stubbornly negative in key areas that matter most to seniors and their families. Billing is repeatedly a core pain point, with items billed long after service and frequent disputes about charges, credits, and insurance coordination. Delivery reliability sits in the same category, missed or late deliveries, miscommunicated appointments, and reports of drivers or schedulers giving conflicting information. Customer service is described as slow to respond, hard to reach, and inconsistent in both tone and accuracy; language barriers and abrupt interactions further erode trust. There are also alarming threads about orders being canceled, records not being submitted to insurers, and even accusations of misrepresentation or improper handling of equipment. Taken together, the pattern suggests that downstream effects, delayed oxygen, delayed CPAP maintenance, and unresolved claims, can create real risk for patients.
Pros and cons do not cancel each other out here; they merely illuminate where the organization succeeds and where it catastrophically fails. The occasional high-touch interaction proves that competent, well-coordinated care is possible, but the frequency of operational breakdowns dwarfs those moments. For families with the stamina to double-check every step and a backup plan for critical supplies, Integrated Home Care Agency can function as a workable option. For those who cannot tolerate repeated phone holds, inconsistent information, and the specter of delayed or incorrect equipment, the cons overwhelmingly outweigh the pros, and alternatives should be pursued aggressively.
Practical guidance follows from these realities. If choosing Integrated, secure a named account supervisor and insist on written confirmations for every order, delivery window, and insurance submission. Ask for real-time tracking updates and a guaranteed escalation path with predictable response times. Build a contingency plan: identify an alternate supplier for essential items like oxygen and CPAP, and establish a rapid-notice channel with the insurer and physician to avoid gaps in care. Document every interaction and maintain a paper trail of orders, faxes, and claims, what is promised should be verifiable in writing. Ultimately, this agency may work for some, but only for those who are prepared to police its processes every step of the way; for any family needing consistent reliability and transparent accountability, exploring other options remains the wiser course.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Bath tubsBath tubs are important for seniors because they provide a safe and relaxing way to bathe, helping to prevent slips and falls while promoting independence and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents. Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
PrivatePrivacy is important for seniors as it allows them to maintain their independence, dignity, and sense of control over their own lives. It also gives them the space and freedom to relax, reflect, and engage in activities that bring them joy and fulfillment. Creating private spaces within senior living facilities is crucial for promoting overall well-being and quality of life.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wheelchair accessible showersWheelchair accessible showers are crucial for seniors as they provide a safe and independent bathing option for those with mobility challenges. These showers help prevent falls and allow seniors to maintain their dignity and autonomy while ensuring they can bathe comfortably.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Detroit Metropolitan-Wayne County (3 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security. Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age.
Incontinence careIncontinence care is essential for seniors to maintain their dignity, hygiene, and overall quality of life. By addressing incontinence issues promptly and effectively, seniors can enjoy a sense of independence and comfort in their daily activities.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Gluten-freeGluten-free options are important for seniors as they are more prone to digestive issues and dietary sensitivities. Offering gluten-free meal choices in senior living communities can help improve their overall health and well-being. Low / no sodiumLow/no sodium options are important for seniors because excessive sodium intake can lead to high blood pressure, heart disease, and other health issues commonly experienced by older adults. By choosing low/no sodium foods, seniors can better manage their health and reduce their risk of developing these conditions. Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. No SugarNo sugar diets are important for seniors because they can help prevent or manage chronic conditions such as diabetes, heart disease, and obesity. Sugar can also contribute to cognitive decline and inflammation in the body, so reducing sugar intake can lead to overall improved health and well-being in older adults. OrganicOrganic foods are important for seniors because they contain fewer chemicals and pesticides, which can be harmful to aging bodies. Additionally, organic foods often have higher nutrient levels, making them a healthier choice for maintaining overall well-being in older adults. Restaurant style diningRestaurant style dining is important for seniors as it offers them a social and enjoyable dining experience, promotes healthy eating habits, and provides personalized menu options to cater to their dietary needs and preferences. This type of dining setting can enhance their overall quality of life and create a sense of community within the senior living facility. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
BBQs or picnicsBBQs or picnics provide seniors with social interaction, enjoyment of the outdoors, and a sense of community, contributing to their overall well-being and quality of life.
Catholic servicesCatholic services are important for seniors because they provide spiritual support, a sense of community, and opportunities for social interaction that can enhance overall well-being and quality of life in their later years. Community service programsCommunity service programs are important for seniors because they provide opportunities for social engagement, physical activity, and mental stimulation. These programs also allow seniors to give back to their communities and maintain a sense of purpose and fulfillment in their lives. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Day trips and outingsDay trips and outings are important for seniors as they provide opportunities for socialization, mental stimulation, physical activity, and a break from daily routines. These experiences can enhance overall well-being and quality of life for older adults living in senior communities. Gardening clubGardening clubs are important for seniors because they provide a sense of community, promote physical activity and mental well-being, and offer opportunities for socialization and connection with nature. Gardening can also improve cognitive function and overall quality of life for seniors.
Jewish servicesJewish services are important for seniors as they provide a sense of community, spiritual support, and connection to their heritage and traditions. These services help enhance overall well-being and quality of life for older adults in senior living settings.
Other religious servicesOther religious services are important for seniors as they provide a sense of community, spiritual comfort, and opportunities for socializing. These services can help seniors feel connected to their faith and maintain a sense of purpose and belonging in their later years. Protestant servicesProtestant services are important for seniors because they provide spiritual nourishment, community support, and a sense of belonging. These services can help seniors connect with others who share their faith, find comfort and guidance in times of need, and maintain a sense of purpose and fulfillment in their later years. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.
Trivia gamesTrivia games are important for seniors because they provide mental stimulation, social interaction, and a fun way to keep the mind sharp. They can help improve memory, cognitive function, and overall well-being in older adults. Visiting Rabbi"Visiting rabbis provide spiritual and emotional support to seniors in assisted living communities, helping them connect with their faith, find comfort in times of need, and maintain a sense of community and belonging." Visiting chaplain or priestHaving a visiting chaplain or priest at a senior living community is important for seniors because it provides spiritual support, comfort, and guidance during a time of life that can be challenging and uncertain. Their presence can help seniors feel connected to their faith, find peace of mind, and cope with the emotional and mental struggles they may face in their later years.The integrated home care agency in Romulus, MI offers a range of amenities and services to enhance the quality of life for its residents. The community features a dining room where nutritious meals are served, creating an inviting space for socializing and enjoying delicious food. The accommodations are fully furnished, ensuring that residents feel comfortable and at home. In addition, there is a garden and outdoor space where residents can relax and enjoy fresh air.
Housekeeping services are provided to maintain cleanliness and tidiness within the community. Move-in coordination is available to assist new residents with a smooth transition into their new living environment. Residents also have access to telephone services and Wi-Fi/high-speed internet, allowing them to stay connected with family and friends.
The community offers comprehensive care services to meet the individual needs of each resident. Trained staff members provide assistance with activities of daily living such as bathing, dressing, and transfers. Coordination with health care providers is provided to ensure that residents receive the necessary medical care. Additionally, special attention is given to those with diabetes through diabetes diet management.
Meal preparation and service are available, taking into consideration any special dietary restrictions or preferences that residents may have. Medication management ensures that residents take their medications correctly and on time.
Transportation arrangement for medical appointments is offered, allowing residents to conveniently attend their doctor's visits. There are also transportation options available nearby for general errands or outings.
Residents can participate in scheduled daily activities designed to promote engagement and stimulation. Additionally, there are two cafes nearby where residents can enjoy coffee or a light meal outside of the community setting. One park nearby provides opportunities for outdoor recreation.
Pharmacies, physicians' offices, restaurants, transportation options, and hospitals are all conveniently located near the assisted living community. This makes it easy for residents to access necessary services such as medication refills, healthcare appointments, dining options, transportation needs, and emergency medical care.
Overall, this integrated home care agency in Romulus, MI provides a comfortable and supportive living environment where residents can receive personalized care, enjoy delicious meals, engage in meaningful activities, and easily access essential amenities and services.
Located in Romulus, Michigan, this area offers convenient access to transportation options with the Delta Sky Club and Lufthansa Senator Lounge located within a short distance. The Detroit Airport Ground Transportation Center is also nearby for easy travel arrangements. Various dining options such as Mezza Mediterranean Grille and Sora Japanese Cuisine & Sushi Bar are available for residents to enjoy delicious meals. Additionally, there are several pharmacies and hospitals in close proximity, including Oakwood Annapolis Hospital and DaVita Belleville Dialysis. Parks like Heritage Park and Willow Metro Park provide opportunities for outdoor recreational activities, while places of worship like Our Lady of the Woods cater to spiritual needs. With a range of amenities and services available, this part of Romulus offers a convenient and vibrant community for seniors looking for a comfortable living environment.
The Integrated Home Care Agency offers competitive pricing for its services compared to both Wayne County and the broader state of Michigan. For semi-private accommodations, the agency charges $2,500 per month, which is notably lower than Wayne County's average of $2,860 and significantly beneath the state average of $3,191. Similarly, for private rooms, the Integrated Home Care Agency's rate of $3,000 remains below both the county's figure of $3,335 and Michigan's average of $3,675. These rates suggest that the agency provides a cost-effective alternative for individuals seeking home care services while maintaining quality care standards in a market where costs can vary widely.
Integrated Home Care Agency is located at 11425 Saint Aloysius Street, Romulus, MI 48174 in Wayne County, Michigan
Integrated Home Care Agency on seniors.fyi includes 19 photos including images showing living room, television, landscaping, bedroom, fireplace, decor, brick, outdoor, and more.
Ferndale
Romulus, MI
Fully furnished, comprehensive assisted living with meals, housekeeping, 24/7 care, transportation for medical needs, and activities.
Twin Oak III
Romulus, MI
24/7 supervision with ADL assistance, transportation to medical appointments, and furnished units with on-site dining.
Heavlin Home
Romulus, MI
Comprehensive care with 24/7 supervision, health coordination, meals, and medical transportation.
Neurocare Center South
Romulus, MI
24/7 supervision with a mental wellness program and furnished, amenity-rich living.
Welcome Home Ranch
Romulus, MI
Small, personalized assisted living with comprehensive services
Herman Court One
Romulus, MI
Affordable pricing compared to Wayne County and Michigan averages.
Cedar Woods Assisted Living
Belleville, MI
Warm, attentive staff with engaging activities and memory-care options.
Adams Senior Village
Westland, MI
Well-kept exterior with friendly staff and a front entertainment room.
Regency At Canton
Canton, MI
Clean, well-maintained facility with friendly staff and engaging activities.
Securing Financial Support for Assisted Living: A Comprehensive Overview
Assisted living facilities offer crucial support for older adults needing help with daily activities but come with varying and significant costs, which can be financed through personal savings, government assistance programs, long-term care insurance, and home equity options. Professional guidance from experts can aid families in navigating these financial complexities to establish a sustainable budgeting approach for assisted living services.
Social Security Benefits and Assisted Living: Navigating Options Across the U.S.
Assisted living costs often exceed Social Security benefits, necessitating a combination of funding sources like state aid and Medicaid. Understanding the interaction between Social Security programs and available financial support is essential for affording such care.
An Extensive Exploration of the VA Aid and Attendance Benefit
The VA Aid and Attendance benefit provides financial support to veterans needing assistance with daily living due to medical conditions or disabilities, augmenting standard VA pensions for services like in-home care. Eligibility is based on service duration, wartime status, income, and medical needs, with a detailed application process required to access funds for caregiving and home modifications.
Outdoors
Decor
Living Room
Bedroom
Landscaping
