Regency At Canton

Pros

• The facility is clean, beautiful, and well-organized, creating a welcoming environment for residents.
• The entire staff is friendly, treating residents with kindness and respect, which contributes to a positive experience.
• Guests appreciate the good food served in the facility, noting it as the best they've had in a rehabilitation setting.
• Many staff members demonstrate genuine care and dedication, treating residents like family and providing attentive support.
• The physical therapy and occupational therapy teams are praised for their encouragement and commitment to helping residents recover.
• Residents have access to various activities that keep them engaged and busy throughout the day.
• Rooms are spacious, well-maintained, and comparable to hotel accommodations, contributing to overall comfort during stays.

Cons

• The facility appears well-organized and clean, but the care provided is severely lacking, with staff unable to communicate effectively and properly manage patient needs.
• Meals served to patients are inappropriate for their dietary restrictions, such as providing carb-laden meals to a diabetic without any protein.
• The administration shows little concern for the care and treatment of residents, leaving families frustrated and without feedback regarding their loved ones' care.
• There are serious staffing issues during certain shifts, leading to neglect, as aides engage in personal activities instead of attending to patients' needs.
• Some rooms are not adequately cleaned prior to new admissions, with evidence of previous occupants' belongings left behind.
• Residents often experience delays in receiving medications and assistance from nursing staff, leading to unmet medical needs.
• Families report that some staff members do not handle patient care appropriately, such as failing to ensure hygiene after bathroom assistance.
• Residents have been found over-medicated and neglected, raising concerns about the ethical practices within the facility's management.

Review

The reviews of the rehabilitation facility present a complex and conflicting picture, highlighting both commendable aspects and significant areas of concern. Many visitors praised the cleanliness and organization of the facility, noting that it is visually appealing from the moment one walks through the doors. Several reviewers remarked on how well-maintained the rooms are, with some likening them to hotel accommodations. The staff’s friendliness and care were consistently highlighted; family members appreciated how their loved ones were treated with kindness and respect during their stay. This positive sentiment underscores a dedicated workforce among caregivers like nurses, physical therapists, and occupational therapists who showed genuine concern for patient well-being.

However, despite these commendations for staff attitudes and facility cleanliness, issues related to understaffing and management surfaced throughout the reviews. Some guests noted that while workers were friendly and helpful, they often seemed overwhelmed by their workloads due to staffing shortages. This led to delays in responding to patients' needs, particularly when it came to administering medications or helping residents with daily activities such as using the restroom or getting out of bed. One review vividly illustrated this frustration; a family member recounted their shock at finding their loved one dangling off the edge of a bed without access to essential calls for help—situations that should never occur in a caregiving setting.

Food service also proved divisive among reviewers; while many mentioned the appeal of meal options available, others voiced stern criticisms regarding dietary considerations. Concerns emerged about menu items unsuitable for patients on restricted diets—such as diabetic individuals receiving meals high in carbohydrates without adequate protein—and experiences where food was served cold or incorrect orders were delivered consistently. One family lamented having to intervene multiple times just so their loved one could eat properly during visits; such accounts paint a troubling picture about nutrition management within this facility.

While many guests expressed satisfaction with specific staff members—particularly those working on first shifts—it became evident there were troubling dynamics among evening shift aides that caused distress among families. Some parents detailed experiences where aides would neglect responsibilities in favor of socializing behind closed doors, leading to compromised care standards for residents who needed assistance urgently. Though efforts might have been made by some aides to cover for colleagues during busy hours, systemic issues appeared unresolved under inadequate evening management.

Furthermore, complaints emerged regarding how administration handled concerns from families about perceived lapses in care or communication breakdowns between staff members regarding patient treatment plans. Instances were cited where family members received inadequate responses when seeking feedback on medication schedules or dietary restrictions meant specifically for individual patients after hospital discharges—a gap that left loved ones feeling helpless about their family members’ immediate care.

Amidst these critiques lies an ongoing tension between addressing serious issues concerning patient care delivery while recognizing positive aspects associated with dedicated employees working diligently within challenging environments. The dichotomy illustrated through guest experiences suggests ongoing struggles juxtaposed against admirable qualities displayed by many healthcare professionals devotedly attending to recovery needs while navigating frustrations stemming from operational shortcomings inherent in long-term care facilities today. Ultimately, prospective residents’ families must consider both glowing endorsements alongside stark warnings as they search for suitable rehabilitation options tailored best for individual circumstances amidst complex realities faced therein.

Pharmacies

• Target Pharmacy (0.9 miles)
• CVS Pharmacy (2.1 miles)
• CVS Pharmacy (2.5 miles)
• Walgreens (3.2 miles)
• Walgreens (3.5 miles)
• Devz Pharmacy (3.7 miles)
• CVS Pharmacy (3.8 miles)

Parks

• Heritage Park (1.6 miles)
• canton independance park Field 5 (2.3 miles)
• Paul Revere Park (3.8 miles)
• Lower Huron Metropark (5.6 miles)
• Plymouth Township Park (6.2 miles)
• Riverside Park (6.6 miles)
• Garden City Park (8.3 miles)

Physicians

• Pinkney, Greenbaum, MacFarland, and Timpner, DDS (2.7 miles)
• Partners In Internal Medicine (2.7 miles)
• Perspective Eyecare (4.3 miles)
• Belleville Family Practice (5 miles)
• Macdermid Norman Dr Macdermid Norman G Family Belleville (5.2 miles)
• Fairwood Medical (6 miles)
• Huron Valley Radiology (6.8 miles)

Places of Worship

• Muslim Community of Western Suburbs (2.9 miles)
• St Lukes Lutheran Church (9.7 miles)

Restaurants

• Maraschinos Pub (3 miles)
• Black Rock Bar & Grill (3.7 miles)
• Cracker Barrel (3.9 miles)
• McDonald's (5.2 miles)
• Jimmy John's (5.4 miles)
• Leo's Coney Island (6.1 miles)
• Barrio Cocina Y Tequileria (6.3 miles)

Hospitals

• DaVita Belleville Dialysis (3.7 miles)
• Forest Health Medical Center (6.3 miles)
• Oakwood Annapolis Hospital (6.4 miles)
• St Joseph Mercy Hospital (8.4 miles)
• Trinity Health Wound Care - Livonia Hospital (9.2 miles)

Cafes

• Starbucks (3.8 miles)
• Tim Hortons (5.1 miles)
• Biggby Coffee of Westland (5.6 miles)
• Tim Hortons (7.6 miles)
• Starbucks (8.1 miles)
• Tim Hortons (8.4 miles)

Theaters

• Emagine Theatres (4.8 miles)

Transportation

• Lufthansa Senator Lounge (8.1 miles)
• Concourse B (8.1 miles)
• Delta Sky Club (8.1 miles)
• Concourse D (8.1 miles)
• North Terminal (8.1 miles)
• Ground Trans North Terminal (8.2 miles)
• Delta Sky Club (8.3 miles)