42279 Palmer, Canton, MI 48188
For more information about senior living options: (844) 490-3973
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The care and support helped a child grow into a happy, confident toddler. The teachers are loving, patient, and guiding. The director Nichole is very responsive to questions and clarifications. The staff are passionate about what they do. The environment is nurturing, and children learn and thrive there. The app and cameras help families stay connected and reassured. The center provides food, diapers, and wipes, easing parents' planning. The leadership and teachers are warm, involved, and have little turnover. The curriculum prepares children well for kindergarten. Families highly recommend this daycare.
The director Nichole allegedly cares more about maintaining class ratios than about the children's safety and well-being. The director and district manager were accused of allowing a teacher to grab a child by the arm, causing bruising, and letting the teacher return. One reviewer claimed the center scammed DoorDash and implied they do not care about the kids. A parent described staff pulling toddlers by the arms, tossing food at plates, and pushing cots with children on them, treating the children like prisoners. The environment was described as "super low life vibes," with cameras the only reassurance. A family reported a serious injury to their child (cement burn, skin missing, lip swelling) and said staff did not promptly inform them. It was noted that the app was not updated as promised and there was no timely phone call about the child's fall. A family withdrew after about two months due to lack of potty-training support and poor communication following an injury.Childtime on Lilley Road has become a bustling, close-knit community for families with infants and toddlers. Across many stories, the center is portrayed as a place where little ones grow into confident, happy children under the steady care of loving teachers. Parents repeatedly highlight the warmth and patience of the staff, the accessibility of the leadership team, and the sense that their children are seen, valued, and listened to. For families who have registered their little ones there for months or even years, the center has often felt like a partner in parenting, not just a childcare option. From routine drop-offs to milestone moments, many reviewers describe an environment that feels nurturing, organized, and genuinely child-focused.
A consistent thread in positive reviews is the way teachers connect with children from the moment they arrive. Parents describe welcoming greetings, teachers who know each child's name, and caregivers who invest in activities that blend learning with play. Infants and toddlers are supported through transitions, with reports of improvements in separation anxiety as staff members provide reassurance and build trust with both children and parents. Stories of early milestones - such as sensory crafts, painting activities, and early nutrition changes like transitioning to solid foods - are recounted with appreciation. Several families note that their children look forward to mornings, with smiles at drop-off and a sense of continuity across rooms, suggesting a stable, attentive staff.
Key features of the Lilley Road location also receive praise. Many reviewers commend the teachers' dedication and the leadership's involvement - names like Nichole, Becky, Nicole Nowak, and a team of teachers such as Destini, Diane, Kaylee, and Jessica surface as familiar, caring faces. The directors are described as responsive, accessible, and engaged in ongoing communication with families. There is strong appreciation for a low turnover among teachers, which contributes to a sense of stability for the children. Families regularly mention the center's family-friendly approach to scheduling and routines, including accommodations for potty training and other developmental plans, which helps ease the daily rhythm for both kids and parents.
Beyond daily care, the Lilley Road center offers practical conveniences that many families value. Parents frequently cite the on-site cameras and a mobile app as reassuring tools to stay connected throughout the day - seeing photos, videos, meals, diaper changes, and other updates helps parents feel involved even when they're apart. The inclusion of provided meals, diapers, and wipes is noted as a helpful benefit, reducing the daily packing load for busy families. Programs like summer camps, field trips, and a diverse array of activities give children opportunities to explore, learn, and socialize beyond the classroom setting. For many families, the combination of thoughtful programming and clear, steady communication translates into a strong sense of trust and satisfaction.
Of course, not every review is wholly without concern. A subset of reviewers recount serious safety and communication issues that stand in contrast to the otherwise positive experiences. One reviewer alleges that a teacher grabbed their daughter by the arm, resulting in bruising, and claims that the director Nichole and the district manager allowed the teacher to return to work afterward, which left them feeling shaken and discouraged. Another parent describes a lack of timely communication after a significant injury, noting that there was no phone call or immediate update about a fall on cement, and that the written app update did not occur as promised. There are also accounts of negative experiences related to potty-training support, app updates, and scheduling with the director. These stories underscore concerns about safety protocol, incident reporting, and the consistency of response from leadership.
Additional troubling notes come from claims about how some staff interactions were handled on a day-to-day basis. A few reviewers describe troubling behaviors they observed on camera - such as toddlers being picked up by the arms, food being thrown at plates, and cots being moved in ways that could place children at risk. In one case, a parent reported their child cried for hours and was not promptly contacted, with the impression that the child's welfare was not being prioritized in the moment. Other comments touch on misgivings about the honesty of communications or about external services perceived to be inappropriately tied to the day-to-day care. Taken together, these accounts create a cautionary pattern that some families weigh carefully when evaluating the center.
Overall, the Lilley Road Childtime location emerges as a place of strong positives and clear strengths, tempered by a few highly serious concerns raised by some families. The majority of reviews celebrate the care, warmth, and stability provided by a team that is described as friendly, attentive, and engaged. Families speak highly of the education-ready environment, the open lines of communication, and the practical supports that ease daily life for parents. Yet the negative accounts - whether about specific incidents, safety communications, or perceptions of how concerns are handled - serve as important reminders of the need for rigorous safety protocols, transparent incident reporting, and consistent responsiveness from leadership.
If you're considering Childtime Lilley Road for your child, these stories suggest a few constructive steps. Visiting the center in person, meeting with the director and key teachers, and asking pointed questions about incident reporting, camera policies, and how emergencies are managed can help you gauge whether the environment aligns with your family's expectations for safety and care. For many families, the decision comes down to weighing a strong, nurturing culture and reliable communication against the gravity of the safety concerns that some reviewers describe. In the end, the center remains a place where many children thrive, while a subset of families continue to seek improvements in safety practices and parent-teacher communication.
4 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Detroit Metropolitan-Wayne County (8 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Lilly II in Canton, MI is a fully-furnished assisted living community that offers a wide range of amenities and care services to provide residents with a comfortable and convenient lifestyle. The dining room provides delicious meals prepared by our skilled culinary team, taking into consideration any special dietary restrictions.
Our community features a beautiful garden and outdoor space where residents can relax and enjoy the fresh air. Housekeeping services are provided to ensure that each resident's living space remains clean and tidy. Move-in coordination is available to assist new residents in transitioning smoothly into their new home.
Residents can stay connected with friends and family through telephone and Wi-Fi/high-speed internet access. Our dedicated staff is available to provide assistance with activities of daily living such as bathing, dressing, and transfers. We also coordinate with health care providers to ensure that each resident receives the necessary medical attention.
For those who require specialized care, we offer diabetes diets, medication management, and assistance with special dietary restrictions. Transportation arrangements are available for medical appointments, allowing residents to easily attend necessary visits.
In addition to providing comprehensive care services, Lilly II offers scheduled daily activities to keep residents engaged and entertained. With 2 cafes, 3 parks, 13 pharmacies, 3 physicians' offices, 4 restaurants, 1 place of worship, 1 theater nearby, and 1 hospital nearby; residents have easy access to various amenities in the surrounding area.
At Lilly II in Canton, MI, we strive to create a warm and inviting environment where residents can thrive while receiving the support they need.
This part of Canton, Michigan offers a variety of amenities essential for senior living. With multiple pharmacies within easy reach, healthcare needs can be easily met. There are reputable physicians and medical facilities nearby, including Partners In Internal Medicine and Fairwood Medical. In addition to healthcare options, the area also features places of worship such as the Muslim Community of Western Suburbs and Ward Church for spiritual support. Parks like Heritage Park and Lower Huron Metropark provide opportunities for outdoor activities and relaxation. There are several dining options ranging from casual eateries like Leo's Coney Island to more upscale establishments such as Black Rock Bar & Grill. Transportation is convenient with rental car services like Avis Rent A Car available nearby, as well as easy access to Detroit Metropolitan Airport. Overall, this area of Canton provides a well-rounded environment suited for seniors looking for a comfortable and convenient living experience.
Lilly II is located at 42279 Palmer, Canton, MI 48188 in Wayne County, Michigan
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