American House Riverview

Pros

• Residents feel safe and are very happy with the friendly and helpful staff at American House Riverview Senior Living.
• The community offers a clean and pleasant environment, which residents appreciate.
• There are many activities available, and the activities director is particularly commended for keeping residents engaged.
• Many loved ones have made friends and enjoy their living experience, highlighting the sense of community.
• The apartment sizes and amenities are considered good, providing adequate space for residents' needs.
• Overall cleanliness of the facility receives praise from both residents and visitors.

Cons

• The medical team at American House Riverview is perceived as ineffective, lacking training and failing to provide adequate care for residents' changing needs, leading to feelings of shame among some residents.
• Some residents reported that the food served was terrible and did not meet their expectations, with options being limited and unappetizing.
• The facility sometimes appears dirty, and the cleaning schedule is insufficient for residents with visual impairments.
• Several reviews noted that the yearly rent increases were hard to manage without corresponding improvements in care or services.
• The atmosphere of the facility felt more institutional than homey, which disappointed some visitors.
• There were complaints about poor communication regarding staff availability and activities during times of quarantine.
• A resident mentioned experiencing high blood sugar readings due to stress and inadequate dietary management after moving into the facility.
• New staff members are often not trained adequately on individual care needs, leading to inconsistency in service quality.

Review

American House Riverview Senior Living has received a mixed bag of reviews, reflecting a spectrum of experiences from residents and their families. One of the primary reasons people choose this facility is its location, which is conveniently situated near hospitals and familiar neighborhoods. This accessibility is an attractive feature for families who want to be close to their loved ones or have easy access to medical care. However, despite the positive elements of convenience and friendly staff, several reviewers express significant concerns regarding the quality of care provided and ongoing costs.

Many reviewers highlight that they appreciate the cleanliness of the premises and that interactions among staff and residents are generally pleasant. In particular, some residents expressed contentment with their apartments, noting that they are spacious enough to meet personal needs. The amenities offered were also praised as satisfactory by those looking for independent living arrangements. Furthermore, activities within the community seem engaging for some; one resident enthusiastically noted her love for BINGO as well as connections made with other residents.

However, this positivity is shadowed by complaints about the dining experience and food quality at American House Riverview. Several reviews were particularly critical regarding meal options available to residents. Descriptions such as "terrible" food and "microwave-type nasty hamburgers" indicate a considerable amount of dissatisfaction among those relying on these meals daily. Such criticism extends beyond just taste; it also touches upon dietary needs—especially concerns from diabetics who have struggled with maintaining proper nutrition since moving in.

Another significant criticism raised was related to staffing levels and training within the medical team at American House Riverview. While many acknowledged the friendly demeanor of staff members, numerous accounts pointed out that when it came to providing adequate medical care or addressing individual health needs effectively, there was room for improvement. Some reviews indicated instances where new caregivers lacked sufficient training specific to individual residents’ requirements. Complaints regarding inadequate responses from healthcare staff further underscored sentiments that sometimes left families feeling their loved ones were not receiving proper attention or respect.

Financial considerations also weighed heavily on family members dealing with annual rent increases alongside rising medical costs without corresponding improvements in care levels. The financial burden compounded feelings that could already be tense due to worries about loved ones' well-being—a sentiment echoed by multiple reviewers who felt compelled to look elsewhere based on both cost-effectiveness and quality of care provided.

In summary, while American House Riverview Senior Living is lauded for its location, clean environment, spacious apartments, friendly ambiance among residents/staff alike—and even commendable activities—it appears overshadowed by serious issues regarding food quality and healthcare services offered by undertrained staff amid rising costs. Families contemplating this facility may want to balance these mixed insights carefully against what matters most for them or their loved ones in seeking independent living situations.

Pharmacies

• CVS Pharmacy (0.3 miles)
• Sav-On Drugs (2.7 miles)
• Walgreens (2.9 miles)
• Rite Aid (3 miles)
• Walmart Pharmacy (3.1 miles)
• CVS Pharmacy (3.7 miles)
• CVS Pharmacy (4 miles)

Physicians

• Family Health PC (0.7 miles)
• Lung and Sleep Disorders Center (1.2 miles)
• Michigan Center For Oral Surgery (1.8 miles)
• Michigan Institute-Urology (1.9 miles)
• Downriver Heart and Vascular Specialists (2.7 miles)
• Castleman Eye Center (2.8 miles)
• Lagrou, Robert New Oakland Family Centers (3.8 miles)

Restaurants

• TV's Deli & Diner (1 miles)
• Ten Pins of Trenton (1.1 miles)
• Bob Jo's Frozen Custard (2.3 miles)
• Leo's Coney Island (2.3 miles)
• Applebee's (2.3 miles)
• Steak 'n Shake (2.3 miles)
• Chick-Fil-A (2.4 miles)

Cafes

• Starbucks (1.7 miles)
• Sugarr Donuts (2.9 miles)
• Panera Bread (4.4 miles)
• Tim Hortons (5.1 miles)
• Biggby Coffee (5.8 miles)
• Tim Hortons (6 miles)

Hospitals

• Henry Ford Medical Center - Woodhaven (2.1 miles)
• Henry Ford Wyandotte Hospital (4.1 miles)
• Dr. Dino d'Aloisio (6 miles)
• Beaumont Dearborn Hospital (9.1 miles)

Parks

• BASF Park (3.3 miles)
• Civic Center Park (3.3 miles)
• Heritage Park (5.1 miles)
• Lake Erie Metropark (6.2 miles)
• Huroc Park (6.9 miles)
• Willow Metro Park (9 miles)
• Schemansky Park (9.1 miles)

Places of Worship

• Our Lady of the Woods (3.3 miles)
• Southpoint Church (3.3 miles)

Transportation

• National Car Rental (8.9 miles)
• Hertz Rent A Car (9.1 miles)
• Detroit Metropolitan Wayne County Airport (DTW) (9.1 miles)
• Detroit Airport Ground Transportation Center (9.1 miles)
• Enterprise Rent-A-Car (9.1 miles)
• DTW Delta Cargo (9.1 miles)
• DTW Runway (9.1 miles)