Absolute Homecare & Medical Staffing - Portage

Pros

• The agency was pretty responsive and good about meeting immediate needs.
• There was always someone available to speak to when called.
• The caregiver seemed knowledgeable about the type of care needed.
• The caregiver took great care and treated the father well, like her own grandfather.
• The caregiver was on time every day and kept everything picked up.
• The agency has been overall pretty good and helpful.

Cons

• The first caregiver sent by the agency wasn't a good fit and had to be switched out.
• The caregiver that the patient wound up liking didn't work out in the end.
• Some of the staff at the home care agency are not as well trained as desired.
• Staff members sometimes do not interact enough with the patient and can be found standing around during certain periods.

Review

The need for reliable home care can often be an urgent one, especially when it comes to ensuring that loved ones receive the support they need in the comfort of their own homes. Several reviews from clients who have utilized a particular home care agency reveal a spectrum of experiences, highlighting both strengths and weaknesses of the services provided. These insights offer potential customers a glimpse into what they might expect if they choose this agency for their caregiving needs.

One reviewer shared their experience with the agency in caring for their mother, indicating that while the overall experience was satisfactory, there were some initial challenges. The first caregiver assigned to them did not resonate well with their family's dynamics, prompting a swift response from the agency, who arranged for a replacement. This level of responsiveness was appreciated by the reviewer; they noted that there was always someone available to address concerns or queries over the phone. Ultimately, however, despite finding a caregiver who demonstrated an understanding of their mother's needs through light housekeeping and engaging activities like crafts, it still did not fully align with what they were hoping for in terms of care.

In stark contrast to this experience, another review detailed a more favorable encounter with the same agency regarding care for a father. Here, satisfaction levels soared as clients described having consistent caregivers who showed dedication and commitment. The caregiver assigned seemed to form a genuine connection with the father and demonstrated dependability by being punctual every day. They handled essential tasks such as meal preparation and personal hygiene with professionalism and apparent warmth. This reviewer felt reassured knowing that their father was treated with kindness and respect?qualities vital to any caregiving role?and expressed strong recommendations for others seeking similar assistance.

While these individual accounts provide varied perspectives on caregiving experiences within this home care agency, an overarching theme emerged: caregiver training and engagement appear to be critical factors influencing overall satisfaction. One client remarked on how some staff members lacked sufficient training, which sometimes manifested in less than ideal interactions between caregivers and patients. Although many employees exhibited friendliness and warmth toward clients, there were instances where caregivers could be observed standing idle rather than actively engaging or assisting those in their care during certain periods.

Nonetheless, despite these critiques about inconsistent staff performance or training levels among some caregivers, it's clear that many families found value in using this home care service. The combination of responsive agency communication and dedicated caregivers contributed positively to several clients' experiences overall. Particularly noteworthy is how these caregivers interacted meaningfully with clients?an aspect acknowledged by multiple reviewers as part of meeting each individual's unique needs while striving to foster an environment conducive to wellness.

In conclusion, navigating the landscape of home care agencies requires careful consideration of multiple factors including staff qualifications and responsiveness from management teams?elements highlighted throughout these reviews. Potential customers may find encouragement in knowing that others have experienced both highs and lows but ultimately can make informed decisions based on firsthand accounts detailing different aspects related directly or indirectly to quality caregiving received through this particular agency's services. As families assess options tailored specifically towards meeting their loved ones' requirements at home?the collective feedback provided here serves as invaluable insight into finding suitable arrangements within such indispensable support systems.

Physicians

• Karen L. Betten MD (0.1 miles)
• Dr Keith Cohrs DDS (0.2 miles)
• Orthopedic Associates of Kalamazoo (0.2 miles)
• Bronson OB/GYN Associates - Portage (0.2 miles)
• Bronson Family Medicine Portage (0.2 miles)
• Gastroenterology of Southwest Michigan (0.2 miles)
• Bronson Gastroenterology Portage (0.3 miles)

Restaurants

• Big Apple Bagels (0.1 miles)
• Fieldstone Grill (0.2 miles)
• Moors Grille Room (0.2 miles)
• Wendy's (0.5 miles)
• Arby's (1.8 miles)
• Mancino's Pizza & Grinders (2.2 miles)
• Sonic Drive-In (2.3 miles)

Pharmacies

• Harding's Friendly Markets (0.2 miles)
• Ascension Borgess Retail Pharmacy (0.5 miles)
• Rite Aid (1.1 miles)
• Walgreens (2.1 miles)
• Discount Rx of Michigan (2.2 miles)
• Hardings Market Place (2.8 miles)
• Walgreens (3.1 miles)

Cafes

• Biggby Coffee (0.3 miles)
• Water Street Coffee Joint (2.1 miles)
• Starbucks (2.7 miles)
• Tim Hortons (3.3 miles)
• Starbucks (3.6 miles)
• BIGGBY COFFEE (3.7 miles)
• Water Street Coffee Joint (4.3 miles)

Hospitals

• Surgery Center of Kalamazoo (0.3 miles)
• Hilda's Rehab Clinic (2.1 miles)
• WellNow Urgent Care (3.7 miles)

Parks

• Westfield Park (2.3 miles)
• South Westnedge Park (2.3 miles)
• Texas Drive Park (2.4 miles)
• West Lake Nature Preserve (2.7 miles)
• Schrier Park (2.9 miles)

Theaters

• Celebration Cinema (2.3 miles)

Places of Worship

• Valley Family Church (2.8 miles)
• Kalamazoo Islamic Center (3.6 miles)
• Southern Heights Christian Reformed Church (3.8 miles)