805 East King Street, Owosso, MI 48867
For more information about senior living options: (844) 490-3973
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The psychiatry office is described as the best they have ever worked with and never let them down. Joey in the office is described as a miracle worker. The staff are like family and accommodating to patients and their families. They care about the well-being of their patients. In the behavioral health unit, the nurses and doctors are amazing at providing the needed care and have a strong understanding of mental health, therapies, coping skills, diagnoses, and medications.
Stacy Schaufele terminated the reviewer after a long-term client relationship with an emailed form letter and no explanation, while the reviewer was in crisis. The reviewer asserts she is unprofessional, crosses ethical boundaries, shares information without consent, and makes arbitrary termination decisions. The reviewer feels harmed by her disregard for their welfare and notes there was no explanation despite claims of following policy. They describe the ER experience for their sister as horrible, with staff mocking her and other patients laughing in the hallway. They claim the doctor is terrible, saying multiple intakes ruined them and that they do not recommend the doctor. They criticize the Memorial ER intake as ignorant to mental health, noting a nurse yelled at the reviewer, threatened to cut off contact, and staff were inattentive. They describe the front-desk greeting as very unprofessional, suggesting an FAQ or more useful information, and say not to call the number.The collection of reviews presents a strikingly mixed portrait of the same medical practice and its affiliated facilities. On one end, there are glowing tributes to compassionate care and the sense that staff truly treat patients like family. On the other, there are sharp, painful accounts of abrupt terminations, perceived ethical breaches, and experiences that left loved ones feeling abandoned or disrespected in moments of crisis. Taken together, the stories reveal a place where experiences of care vary dramatically depending on who you encounter and when you seek help.
One of the most troubling threads centers on the experience with Stacy Schaufele. A former long-term client describes a crisis situation where termination came by an emailed form letter with zero explanation. The reviewer characterizes this as unprofessional and ethically concerning, alleging that information about the patient was shared without consent and that the decision to terminate appeared arbitrary rather than grounded in a clear policy or compassionate discharge plan. The reviewer insists that the aftermath of this termination caused real harm, especially given the crisis context, and expresses a strong warning to others to consider alternatives rather than relying on what they view as a disregard for their welfare. The language here is stark: the patient felt discarded in a moment of need, and the explanation offered afterward - if any - was framed by policy rather than empathy.
A second, similarly stark account describes a hospital encounter involving a sister who was taken to the emergency room for health issues and then placed in a behavioral center. The reviewer recounts test results that suggested something concerning in the heart and lungs, yet they felt that the focus did not go far enough - no deeper investigation or timely cardiology assessment allegedly occurred. The situation allegedly escalated: the cardiologist was said to be expected but never seen, a discharge followed, and a subsequent turn of events led the reviewer to turn the sister over to authorities in an effort to get help. What followed, in this account, was a troubling pattern of disrespectful behavior from staff - specifically, Joyce and Sara - who allegedly mocked the sister, made rude comments, and contributed to an environment where other patients were laughing at her as she moved through the halls. The reviewer labels this as a "HORRIBLE STAFF" experience and frames it as a severe failure in compassionate, attentive care during a vulnerable moment.
In sharp contrast to these harsh critiques, other voices offer emphatic praise for the psychiatric practice and its staff. A number of reviewers describe the office as "the best psychiatry office" they have ever worked with, highlighting sustained, multi-year engagement with providers who consistently show care and concern. One reviewer singles out Joey, an office staff member, calling him a "miracle worker" and praising the overall level of support the staff has provided to their family. They describe the team as genuinely caring about patients' well-being, to the point that the staff and the office feel like a family. These statements are echoed by others who express gratitude for the support they have received, with phrases like "would recommend to anyone" and "definitely helping my family" underscoring a sense of trust and satisfaction with the care they've received.
More broadly, multiple reviewers state that they have felt understood and affirmed by the clinicians. One patient notes that they were treated in a way that affirmed their trauma, and they praise the ongoing positive impact of the care they received. The warmth from staff is repeatedly described as a defining feature: "I love all the staff there! They are like family? accommodating to my 2 sons and I." The same thread runs through other accounts that speak to the compassionate, patient-centered approach of the team, suggesting a meaningful, up-close experience of mental health care that patients feel has genuinely helped their lives and the lives of their families.
Yet not every patient experience aligns with the strongest endorsements. There is a critical voice that targets a different doctor, describing a treatment path that allegedly damaged them - "5 plus intakes" that ruined their medication experience and left them feeling stuck. The reviewer's verdict is unequivocal: they do not recommend the doctor, accusing the care path of being counterproductive and attributing the harm to the clinician's approach. This perspective emphasizes the sense that not all medical decisions were aligned with the patient's best interests, and that some patients may feel overwhelmed or harmed by the treatment they received.
Within the behavioral health unit itself, there is also a chorus of praise for the clinicians and nurses. Reviewers repeatedly commend the unit's staff for their understanding of mental health, therapies, coping skills, diagnoses, and medications. Dr. Al-Sadi receives particular thanks for the care and guidance provided, with one reviewer noting that the team's strengths include a deep knowledge of mental health care and a supportive approach to treatment. However, even here, the experience is not uniformly positive. The Memorial ER intake is singled out by one reviewer as a major exception - described as ignorant to mental health, with a panic attack exacerbated by a nurse who yelled and threatened to cut off access to a mental health resource. The reviewer also notes a general sense of inattentiveness and distractions among ER staff, including episodes of staff laughter and a casual atmosphere that felt inappropriate in a crisis.
A final thread in the set of reviews highlights concerns about communication and professional conduct more broadly. An explicitly critical note points to a front-desk or intake experience where the phone manner was described as unprofessional, with the agent answering the phone in a dismissive or non-informative way. The reviewer suggests that helpful information could be provided via an FAQ or clearer guidelines, and warns others to avoid calling the line. Taken together, these entries suggest that while many patients feel deeply satisfied with care, there are notable gaps in communication and consistency that can color the overall impression of the practice.
Overall, the reviews depict a landscape of highly individualized experiences. For some patients, the practice represents a lifeline - an environment where staff feel like family, where trauma is acknowledged and addressed, and where long-term care can yield meaningful improvements in mental health and daily functioning. For others, the same institution appears capable of abrupt terminations, failures in crisis care, and perceived disregard for patient welfare - situations that leave lasting harm and distrust. The divergence in these accounts points to the importance of clear communication, consistent ethical standards, and responsive crisis management to ensure that all patients receive not only effective treatment but also dignified, respectful care in their most vulnerable moments.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Bishop (21 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Welcome to Umbrellex 2, a premier assisted living community located in Owosso, MI. Our community offers a range of amenities and care services designed to provide a comfortable and convenient lifestyle for our residents.
Inside our community, you will find a welcoming dining room where residents can enjoy delicious meals prepared by our experienced culinary team. The fully furnished apartments are thoughtfully designed to create a cozy and homelike atmosphere. Our housekeeping services ensure that the living spaces are always clean and tidy.
Outside, our beautiful garden provides a serene space for residents to relax and enjoy the outdoors. For those who enjoy staying active, we offer a variety of scheduled daily activities to cater to various interests and abilities.
At Umbrellex 2, we understand the importance of access to healthcare services. We coordinate with health care providers to ensure that our residents receive the necessary medical attention they require. Our staff is trained in assisting with activities of daily living such as bathing, dressing, and transfers. Medication management is also provided to make sure that residents take their medications properly.
Our dining options cater to special dietary restrictions, ensuring that all residents' needs are met. Transportation arrangements for medical appointments are available for added convenience.
Located in Owosso, MI, our community is surrounded by various amenities including parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals. This allows easy access to essential services and entertainment options for both residents and their families.
At Umbrellex 2 Assisted Living Community in Owosso, MI, we strive to provide exceptional care while promoting independence and quality of life for all of our residents. Visit us today to experience the warm and inviting atmosphere that sets us apart from other assisted living communities.
This part of Owosso, Michigan, offers a convenient and diverse range of amenities suitable for seniors. With multiple places of worship nearby, individuals can easily continue their spiritual practices. Access to pharmacies and medical facilities, such as Memorial Healthcare, ensures that healthcare needs are met efficiently. Various dining options like Jimmy John's and Bob Evans provide opportunities for enjoyable meals out. Additionally, the presence of Owosso Cinemas Ncg offers entertainment options for leisurely outings. The area also boasts several parks for outdoor activities and relaxation. Overall, this neighborhood provides a well-rounded living environment with essential services and recreational opportunities within close proximity.
Umbrellex 2 is located at 805 East King Street, Owosso, MI 48867 in Shiawassee County, Michigan
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