Durand Senior Care And Rehab Center

Pros

• Durand Senior Care & Rehab Center's physical therapy department is impressively staffed on weekends, providing quality care with occupational and physical therapists working closely with patients.
• The facility offers a variety of engaging activities such as wine and cheese parties, bingo, and crafts, helping to create a lively atmosphere for residents.
• Staff members are described as kind and understanding, showing encouragement to patients during their rehabilitation processes.
• The center maintains cleanliness and a caring environment, making an effort to know the patients by name.
• The success rate for sending rehab patients home is notably high at 85% to 90%, indicating effective rehabilitation services.
• Residents enjoy participating in group activities like caroling, contributing to a positive community spirit within the facility.
• The hallways are spacious enough for easy movement among residents, promoting social interaction during activities.

Cons

• The staff sent one patient with just a hospital gown in the middle of winter, without proper footwear.
• There were complaints about the facility being understaffed, leading to delays in assistance for patients.
• One reviewer described the rooms as dark and depressing, likening them to "a dungeon."
• A patient reported receiving inadequate hydration and being left confused and dehydrated due to neglect.
• The weekend front desk staff was noted to be rude by one family member.
• Some staff members did not adequately fulfill their responsibilities, such as consistently serving inappropriate meals to diabetic patients.
• The shared rooms were small, which created discomfort for some residents.
• Another review mentioned that a disruptive resident was not effectively managed until it became an issue for others.

Review

Durand Senior Care & Rehab Center has received a mix of reviews highlighting both commendable aspects and concerning experiences from various patients and their families. A recurring theme in the positive feedback centers around the physical therapy department, where many praised the therapists for their professionalism, punctuality, and ability to encourage patients in their rehabilitation journey. One reviewer recalled their experience on a Saturday when an occupational therapist and two physical therapists attended to their loved one, expressing admiration for the level of care provided even on weekends. They noted significant improvements in their family member’s mobility within just a week, stating that she was able to use her wheelchair and access the bathroom independently.

In contrast to these positive experiences in therapy, some reviews pointed out severe shortcomings in other areas of care. One particularly troubling incident involved a patient being sent outside clad only in a hospital gown during the winter months. Such situations have raised concerns about staff attentiveness and adherence to basic safety protocols. Furthermore, while the facility offers several engaging activities—such as bingo nights, morning coffee gatherings, crafts sessions, wine-and-cheese parties, and 'booze and tattoos' events—some individuals expressed dissatisfaction with how these activities were managed or communicated. The provision of daily schedules for activities was appreciated; however, it also highlighted some limitations regarding overall staffing levels.

The facilities themselves garnered mixed opinions as well. While certain reviewers found them clean and reasonably maintained—with rooms described as decent size despite being small—they were not without flaws. Some expressed that the rooms felt dark or depressing at times, with one patient even likening it to living in a "dungeon." Additionally, there were complaints about inadequate staffing levels leading to delayed responses when residents requested assistance for essential needs like pain medication or bathroom access. For instance, one review noted that it could take over an hour for staff to respond after a resident used their call light.

Despite these challenges related to staffing shortages—where instances of neglect were reported—the quality of direct care by individual staff members was often praised. Multiple reviewers indicated that caregivers generally approached their work with kindness and attentiveness; however, inconsistencies emerged regarding staffing availability during different shifts or days of the week. Family members expressed particular frustration with weekend staffing levels which they felt did not meet the needs of residents properly.

Several reviewers also voiced specific personal grievances related to dietary management within Durand Senior Care & Rehab Center. Diabetic patients reported receiving meals unsuitable for their conditions, such as desserts rich in sugar content like chocolate pie—pointing toward lapses in personalized dietary planning or communication between nursing staff and dietary aides. These issues brought additional concern over whether all nutritional needs are adequately addressed across different medical conditions prevalent among residents.

Ultimately, many commenters concluded that while Durand Senior Care & Rehab Center might excel in its rehabilitative therapy programs—which reportedly boasted impressive success rates—it faced critical hurdles regarding staffing consistency and amenities suited for optimizing resident well-being. Many expressed ongoing feelings of uncertainty about whether they would choose this facility again should future needs arise due to some unsettling experiences against an otherwise supportive backdrop aimed at encouraging recovery through both physical activity and social engagement initiatives within its walls. The juxtaposition between positives such as effective therapeutic interventions against negatives characterizing everyday operations raises important questions about balancing quality rehabilitation with attentive overall care practices needed within long-term healthcare facilities like Durand Senior Care & Rehab Center.

Places of Worship

• St Mary's Church (0.2 miles)
• Durand Assembly of God (0.6 miles)
• Lighthouse Pentecostal Church of God (3.3 miles)
• Bancroft United Methodist Church (5.3 miles)
• Bancroft Morrice Church (5.3 miles)
• St Bartholomew's Anglican Church (6.5 miles)
• Corunna United Methodist Church (8.4 miles)

Restaurants

• Little Caesars Pizza (0.4 miles)
• Taco Bell (0.9 miles)
• McDonald's (1 miles)
• Wendy's (1.1 miles)
• Jennys Vernon Pub (3.2 miles)
• Lennon Cafe (5.3 miles)
• Kits Cafe (5.4 miles)

Pharmacies

• Shaw's Pharmacy (0.6 miles)
• Rite Aid (1.2 miles)
• Rite Aid (6.8 miles)
• Swartz Creek Pharmacy (7.8 miles)
• Good Neighbor Pharmacy (7.8 miles)
• Meijer Pharmacy (9.1 miles)
• Kroger Pharmacy (10.3 miles)

Physicians

• Dr Charles Office (0.7 miles)
• Monroe Medical Clinic (0.8 miles)
• Michigan Internal Medicine & Pediatrics (6.9 miles)
• Swartz Creek Vision Center (7.6 miles)
• Shiawassee Family Medicine (8.4 miles)
• Memorial Urgent Care-State Road (9.3 miles)
• Henry Ford Optimeyes (10.2 miles)

Parks

• Optimist Park (1.1 miles)
• McCurdy Park (8.8 miles)
• Kazoos Family Fun Center (9 miles)

Hospitals

• Shiawassee County Medical Care Facility (8.3 miles)
• Memorial State Road Outpatient Services (9.2 miles)
• Fms Dialysis of Owosso (10.4 miles)
• Starflower Enterprises (11.1 miles)
• Mclaren Partial Day Treatment Facility (11.6 miles)

Theaters

• Owosso Cinemas Ncg (11.1 miles)

Cafes

• Panera Bread (11.3 miles)
• Biggby Coffee (11.3 miles)