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3.1 from 51 reviews
5 stars
22
4 stars
2
3 stars
5
2 stars
5
1 stars
17
Overall Review of Durand Senior Care And Rehab Center
common16 reviews mention this
Caring staff shows up
Residents and families consistently describe staff as kind and attentive to needs.
Many reviews say the staff is respectful, compassionate, and willing to help families feel supported during difficult moments. Several comments also describe timely updates and a caring, “like family” approach. A few reviews mention staff being attentive and easy to reach when help is needed, which residents connect to better daily experiences.
common4 reviews mention this
Physical therapy gets praise
Physical and occupational therapy are repeatedly described as helpful and skillful.
Multiple residents specifically praise the physical therapy team as knowledgeable and encouraging during rehab. Reviews also mention occupational therapy working well alongside physical therapy, with therapists described as punctual and engaged. Even when other parts of the stay were mixed, the therapy department is often singled out as a bright spot.
caveat6 reviews mention this
Call light response is a problem
Several reviewers report slow help after pressing call buttons.
A recurring concern is delays in getting assistance after residents press their call lights, with some reviewers describing long waits for help with pain, the bathroom, or bedtime. Multiple reviews connect the issue to understaffing on wings or shifts. A few also describe rude or dismissive interactions when help is requested.
caveat10 reviews mention this
Medication and communication failures
Some residents and families report serious medication and communication breakdowns.
Several negative reviews describe medication being missed, changed, or handled without notice to family. Others mention confusion around care coordination—such as delays in contacting hospice or not communicating serious changes promptly. One review also points to inaccurate or incomplete updates about what was provided and when, which contributed to families feeling there was no accountability.
common5 reviews mention this
Food quality is mixed
Food is mentioned often, with residents split between praise and disappointment.
Some reviews say the food is pretty good and even “delicious,” and others describe it as meeting nutritional needs. At the same time, a few residents and families say meals looked unappetizing or felt limited, even when not attributed to diet restrictions. Other comments connect meals to specific dietary needs, including diabetes-related choices.
caveat4 reviews mention this
Room size and condition come up
Space and room comfort are recurring points of concern in reviews.
Several reviewers mention small rooms and shared arrangements that affect comfort, including reports of shared bathrooms. A few also describe darker or depressing spaces, along with environmental concerns like ventilation. On the other hand, some reviews describe the facility as well maintained or updated, suggesting the overall experience may vary by room or timing.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
141 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Bishop (12 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Places of Worship
St Mary's Church (0.2 miles)
Durand Assembly of God (0.6 miles)
Lighthouse Pentecostal Church of God (3.3 miles)
Bancroft United Methodist Church (5.3 miles)
Bancroft Morrice Church (5.3 miles)
St Bartholomew's Anglican Church (6.5 miles)
Corunna United Methodist Church (8.4 miles)
Restaurants
Little Caesars Pizza (0.4 miles)
Taco Bell (0.9 miles)
McDonald's (1 miles)
Wendy's (1.1 miles)
Jennys Vernon Pub (3.2 miles)
Lennon Cafe (5.3 miles)
Kits Cafe (5.4 miles)
Pharmacies
Shaw's Pharmacy (0.6 miles)
Rite Aid (1.2 miles)
Rite Aid (6.8 miles)
Swartz Creek Pharmacy (7.8 miles)
Good Neighbor Pharmacy (7.8 miles)
Meijer Pharmacy (9.1 miles)
Kroger Pharmacy (10.3 miles)
Physicians
Dr Charles Office (0.7 miles)
Monroe Medical Clinic (0.8 miles)
Michigan Internal Medicine & Pediatrics (6.9 miles)
Swartz Creek Vision Center (7.6 miles)
Shiawassee Family Medicine (8.4 miles)
Memorial Urgent Care-State Road (9.3 miles)
Henry Ford Optimeyes (10.2 miles)
Parks
Optimist Park (1.1 miles)
McCurdy Park (8.8 miles)
Kazoos Family Fun Center (9 miles)
Hospitals
Shiawassee County Medical Care Facility (8.3 miles)
Memorial State Road Outpatient Services (9.2 miles)
Fms Dialysis of Owosso (10.4 miles)
Starflower Enterprises (11.1 miles)
Mclaren Partial Day Treatment Facility (11.6 miles)
Seniors benefit from ride-hailing services like Uber and Lyft, which provide convenient and accessible transportation options that promote independence and social engagement, while addressing mobility challenges. These platforms have adapted to meet senior needs with user-friendly features and safety measures, although costs can be a concern; community programs may help subsidize rides for older adults.
The guide outlines the eligibility criteria for home health care services, emphasizing clinical requirements, insurance options, and application processes. It distinguishes between Medicare's strict and Medicaid's flexible qualifications while addressing challenges families may face in securing necessary care at home.
Elder abuse affects many older adults worldwide and includes physical, emotional, neglectful, and financial harm, with about one in six individuals over 60 experiencing abuse annually. Prevention and intervention strategies focus on awareness, support for caregivers, and mandatory reporting, while recovery necessitates comprehensive support for both physical and emotional needs.
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