Umbrellex 1

1207 Devonshire CT, Owosso, MI 48667

For more information about senior living options: (844) 490-3973

2.1 from 12 reviews
5 stars
3
4 stars
0
3 stars
0
2 stars
1
1 stars
8

Assisted Living

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    Overall Review of Umbrellex 1

    Pros

    • pro Umbrellex welcomed the child and his family and worked hard to make the transition successful; staff are kind and patient.
    • pro Higher-level staff are described as friendly and understanding.
    • pro The company is described as what the reviewer has been looking for, with great leadership, coworkers, and consumers.
    • pro Consumers receive the best treatment seen in years.
    • pro The organization is regarded as the best company around.

    Cons

    • pro They claim the organization values making money off recipients more than it values its employees.
    • pro They say recipients' rights advocates make people feel harmed and helpless when dealing with the organization.
    • pro They describe the place as unprofessional and warn others not to send their loved ones there.
    • pro They assert staff neglect the consumers, with no regular hygiene and residents left alone in their rooms.
    • pro They accuse the staff and management of dishonesty.
    • pro They state the managers are rude and treat staff as if they are superior.
    • pro They claim the company does not take consumers out, hires staff with little knowledge of adults with disabilities, and lacks experience.
    • pro They allege the organization gangs up on good staff to fire them so others can move up, and that the good staff who remain are fired.
    • pro They claim overtime is not paid to employees.

    Review

    In the Jackson area, experiences with Umbrellex appear deeply divided, with some families singing praise and others describing a troubling pattern of neglect and mismanagement. A number of voices open with gratitude for the organization's warmth and the care they say their loved ones receive. One family shares that Umbrellex welcomed their son despite a challenging diagnosis and worked hard to make a difficult transition successful. The caregivers are described as very kind and patient, and the family expresses heartfelt appreciation for every member of the team. In these accounts, the staff's attentiveness and the sense of being supported by a caring network stand out as the strongest positives, underscoring the impact a compassionate approach can have on families navigating complex needs.

    Yet a markedly different chorus storms in, painting a far grimmer picture. Some reviewers assert that the organization is driven more by profit than by people, suggesting that financial incentives trump the welfare of recipients and that staff well-being is sacrificed in pursuit of money. They warn that the rights and safety of recipients are at risk, with comments implying that the system can leave vulnerable individuals harmed or unprotected. The rhetoric in these accounts is urgent and stark, portraying an environment where the very people the company is supposed to serve are not safeguarded and where serious concerns about care quality and oversight feel inescapably real to those affected.

    Elsewhere, there are voices that push back against the negative narrative, noting that not all interactions are bad and that some higher-ups can be helpful, friendly, and understanding. Those perspectives acknowledge that management may vary by department or team and that positive experiences can and do occur. In these accounts, the leadership's responsiveness and the ability of certain staff members to connect with families offer a counterpoint to the more critical stories, suggesting a patchwork of experiences rather than a single uniform pattern.

    The most emphatic criticisms, however, focus on professionalism and care standards. Several reviewers describe the organization as unprofessional and urge others not to work there or to avoid sending loved ones. The allegations include insufficient hygiene, irregular cleaning, and residents being left alone for long periods. Complaints extend to dishonest or opaque management and a perception that essential care tasks are neglected. In these narratives, the deficit in daily caregiving routines and the impression of a lack of accountability amplify concerns about whether residents' basic needs are consistently met.

    From a personal, family-centered viewpoint, one reviewer who identifies as a father of a child with special needs speaks with particular candor. He asserts that his child never gets taken out into the community, that staff members often lack knowledge about working with adults with disabilities, and that managers are disrespectful toward the frontline team. He emphasizes poor overtime practices and the sense that staff who do bond with residents can be moved on or pushed out in favor of others. The critique grows even more pointed as he describes a workplace culture where co-workers feel undervalued, and where loyalty, continuity, and meaningful relationships with caregivers are hard to sustain.

    Another recurring thread in the commentary is a sense of teamwork being undermined by internal politics. Several reviewers allege that people who are good at their jobs are targeted or pressured to leave, while new hires are brought in to fill slots or "move up the ladder." The fear expressed is that such dynamics erode trust and degrade the quality of care, with the ominous implication that staff stability and genuine bonds with residents are sacrificed for expedience or organizational maneuvering. In these depictions, the human element - the relationships between caregivers, residents, and families - appears to be the casualty of a broader ethical and managerial struggle.

    Taken together, the collection of reviews paints a complicated portrait: a provider that has delivered meaningful, life-changing support for some families, alongside a chorus of troubling accounts that question care practices, hygiene, staff treatment, and the overall culture of accountability. For families weighing options in the Jackson area, the message is not simple. There are clearly positive experiences worth acknowledging - the warmth, patience, and genuine gratitude from families who felt their loved ones were welcomed and well cared for. But there are equally compelling concerns raised by other reviewers who describe neglect, possible harm, and a work environment that may undermine the very staff needed to ensure safe, respectful care. The disparity suggests that outcomes may hinge on specific teams, supervisors, and day-to-day dynamics within Umbrellex, rather than reflecting a uniform standard across the organization.

    Features

    Housing

    • 5 resident community capacity 5 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

    Amenities

    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Bishop (22 miles away) Bishop (22 miles away)

    Care Services

    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Umbrellex 1 is a premier assisted living community located in Owosso, MI. Our community offers a range of amenities and care services to meet the individual needs of our residents.

    Inside our beautiful community, residents can enjoy a spacious dining room where delicious meals are served. Our accommodation is fully furnished, ensuring that residents feel comfortable and at home. Outside, our well-maintained garden provides a tranquil setting for relaxation or socializing with neighbors.

    To make life easier for our residents, we offer housekeeping services to maintain cleanliness and tidiness within their living spaces. We also provide move-in coordination assistance to help ease the transition into our community. For those who wish to spend time outdoors, our outdoor space allows for fresh air and outdoor activities.

    We understand the importance of staying connected in today's digital age; therefore, we provide telephone and Wi-Fi/high-speed internet access throughout our community.

    Our dedicated care team is available to assist with activities of daily living such as bathing, dressing, and transfers. We also coordinate with health care providers to ensure that our residents receive comprehensive care. For individuals with diabetes or special dietary restrictions, we offer specialized diet plans tailored to their needs.

    At Umbrellex 1, we understand the importance of nutrition for overall well-being. Our skilled staff prepares and serves nutritious meals while accommodating special dietary restrictions.

    Transportation can be a barrier to accessing necessary medical services; therefore, we arrange transportation for medical appointments as needed. Additionally, scheduled daily activities provide opportunities for social engagement and enjoyment.

    Conveniently located near several parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals – Umbrellex 1 provides easy access to various amenities and services in the nearby area.

    Join us at Umbrellex 1 Assisted Living Community in Owosso today and experience luxurious living combined with compassionate care in a vibrant surrounding!

    Nearby Places of Interest

    Places of Worship

    • Owosso Seventh-day Adventist Church (0.1 miles)
    • Herbruck Kenneth J Rev (0.4 miles)
    • Cornerstone Church of God (0.6 miles)
    • Seventh-Day Adventist Church (1.4 miles)
    • Unchained Ministries (1.7 miles)
    • Open Door Bible Baptist Church (1.9 miles)
    • Church of Christ (2.7 miles)

    Pharmacies

    • Vg Pharmacy (0.5 miles)
    • Sobaks Pharmacy (0.8 miles)
    • Owosso Community Pharmacy (0.8 miles)
    • Epic Pharmacies (0.8 miles)
    • Walgreens (1 miles)
    • Rite Aid (1 miles)
    • Kroger Pharmacy (1.3 miles)

    Physicians

    • Nazar Al-Saidi (0.5 miles)
    • Memorial Medical Arts Building (0.5 miles)
    • Throckmorton John K DPM PC (0.6 miles)
    • Mid Michigan Orthopedics (0.6 miles)
    • Dr Wegman's Office (0.6 miles)
    • Memorial Wound Center (0.7 miles)
    • Rosenbaum Eye & Laser Center (0.7 miles)

    Hospitals

    • Memorial Healthcare Cancer Center (0.5 miles)
    • Memorial Healthcare (0.7 miles)
    • The Memorial Hospital (0.7 miles)
    • Fms Dialysis of Owosso (1.5 miles)
    • Starflower Enterprises (1.6 miles)
    • Memorial State Road Outpatient Services (2.6 miles)
    • Shiawassee County Medical Care Facility (3.5 miles)

    Restaurants

    • Sosumi Sushi (0.8 miles)
    • Taco Bell (0.8 miles)
    • Fortune House Restaurant (0.9 miles)
    • Jade Buffet (0.9 miles)
    • Tanglewood Restaurant & Lounge (0.9 miles)
    • Hardee's (0.9 miles)
    • The Sideline Sports Bar Owosso (1 miles)

    Theaters

    • Owosso Cinemas Ncg (0.9 miles)

    Parks

    • Harmon Partridge Park (1.2 miles)
    • Kazoos Family Fun Center (2.7 miles)
    • McCurdy Park (2.9 miles)
    • Henderson Park (5.3 miles)

    Transportation

    • Log Cabin Taxidermy (6.9 miles)

    Frequently Asked Questions

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