5041 Northfield Drive, Monore, MI 48161
For more information about senior living options: (844) 490-3973
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The technician is described as kind, empathetic, and very nice, with the job well done. The environment is clean and friendly. Maintenance is accurate and effective at repairs. The director Kim Miller and office manager Heather are described as really nice. The apartment is really nice. The staff are nice and very friendly, and the complex is well kept. Steven is described as an absolute professional who is polite and courteous. The staff are prompt, kind, and helpful. Maintenance fixes things quickly and correctly, and the cleaning staff is wonderful. It is a great place for seniors with many activities. Kim assisted throughout the rental process and explained procedures clearly; she is described as the best. The Monroe Center for Healthy Aging next door is a definite plus.
The complex has terrible bedbug, cockroach, and mouse infestations for years, and management won't fully address the problem across the building. Residents report health issues and emotional distress from the infestations, blaming the owners/management for not caring. Insects have invaded appliances and food, forcing residents to discard items and worry about contamination. People feel they must suffer in silence because complaints lead to little or no effective action. Policies about spraying and treating units are criticized as inadequate, contributing to ongoing infestations. Some residents call for health department involvement or media attention due to the severity of the issue.The community described across these messages feels like a place where care, kindness, and attention to residents' needs are highly valued. Many reviewers highlighted the warmth and professionalism of the on-site team, noting that staff members - notably Kim Miller and Heather - are consistently pleasant, approachable, and willing to go the extra mile. People repeatedly praised the responsive maintenance crew, the friendly atmosphere, and the sense that there is real attention paid to keeping the property clean, safe, and well-cared-for. In particular, residents mentioned that problems are addressed promptly, whether it's a thermostat issue, a sliding door, or a bedroom window, and that projects are completed with accuracy and care.
Maintenance and operations stand out as a strong point. Several reviews mention specific instances of competent service: a thermostat repaired quickly, a closet door fixed, and timely work orders that are resolved, often the same day. The maintenance team is described as thorough and dependable, with staff going "above and beyond" to address concerns. Cleanliness is a common thread as well, with references to well-kept grounds, spotless common areas, and a commitment to keeping the building looking orderly and inviting. The combination of proactive maintenance and reliable cleaning contributes to a sense of comfort and security for residents.
The community is also celebrated for its generous social and activity offerings, especially for seniors. Reviewers note a range of programs and opportunities to stay physically and socially engaged, from card games and live music to exercises and guest speakers. The proximity to the Monroe Center for Healthy Aging next door adds a valuable dimension, offering meals and additional activities and even convenient bus access. The atmosphere described is one of a supportive, family-like environment where residents feel connected, valued, and able to participate in a vibrant, active lifestyle. The property is described as a comfortable and welcoming place to call home, with residents expressing genuine affection for the community and its leaders.
From the perspective of living experiences, many residents express real satisfaction with the overall environment. People describe the apartments as beautiful and well-renovated, the lobby and common areas as well-maintained, and the grounds as tidy with little or no trash. There are numerous affirmations of safety, security, and a peaceful ambiance, with multiple residents noting how much they enjoy living there, recommending the place to friends and family, and praising the staff for their attentiveness and reliability. The sentiment is consistently positive about the quality of life, the ease of moving in, and the ongoing support from the team when issues arise during residency.
However, the reviews also contain a very serious, recurring concern about bedbugs, cockroaches, and related pest problems. Several entries describe ongoing infestations affecting multiple units, with resident accounts detailing bites, contamination of personal belongings (even food and cat food), and repeated spraying that doesn't seem to fully resolve the issue. The fear and health implications are described in vivid terms: people speak of losing weight due to stomach distress, cats needing care, and a prolonged sense of helplessness as pests persist. Some reviewers express frustration with the management's response, suggesting that pest control is not being addressed comprehensively across the building and that residents feel abandoned or dismissed. The situation has contributed to real distress for seniors and their families, with calls for stronger action, more frequent treatment, and even involvement of health authorities or media to prompt resolution.
Despite the pest-related challenges, several comments emphasize that the community's strengths remain intact. There are strong affirmations about staff dedication and problem-solving when issues are within scope, and many residents still describe the complex as a wonderful place to live for seniors, with friendly neighbors, responsive maintenance, and a high standard of upkeep in many areas. The contrast between the acclaimed service and the troubling pest issues creates a nuanced picture: a community with many positives and loving, capable leadership, but one that faces a critical health and quality-of-life challenge that requires coordinated and far-reaching action.
In looking at the broader experience of residents, it's clear that the property has evolved over time. Some note that the residency model has shifted to open its doors to a broader range of residents beyond seniors, which has brought substantial benefits but also new challenges and neighborhood dynamics. Still, the praise for the management team remains strong - especially for Kim Miller and the front-office staff, who are repeatedly described as helpful, patient, and solution-oriented. The sentiment across many entries is that, when you're welcomed in, you encounter a supportive, well-run community with strong ties to local services and a genuine commitment to safety, cleanliness, and resident well-being.
Overall, this community emerges as a place of high warmth and strong leadership, where nice, dedicated people create a sense of home. Residents speak highly of the staff's responsiveness, the clean and well-kept environment, and the wide array of senior-focused activities that foster connection and engagement. At the same time, the persistent pest issues present a serious and urgent concern that colors the experience for many, demanding decisive, comprehensive action to restore health and comfort across the entire complex. The overall impression is one of a good, compassionate, well-managed place with room to grow and improve in a critical area affecting daily life and well-being.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Detroit Metropolitan-Wayne County (23 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Binkley Manor is an assisted living community located in Monroe, MI. Our community offers a variety of amenities to ensure that our residents feel comfortable and well-taken care of.
Residents can enjoy delicious meals in our dining room, which offers a wide range of options to accommodate special dietary restrictions. Each apartment within our community is fully furnished and includes all the necessary amenities for a comfortable and convenient lifestyle.
Our lovely garden provides a serene outdoor space for residents to relax and enjoy nature. To make sure that our residents have plenty of free time to enjoy their hobbies and interests, we provide housekeeping services to take care of the cleaning and maintenance tasks.
We understand that transitioning into an assisted living community can be challenging, so we offer move-in coordination services to help ease the process. To ensure connectivity with loved ones and the outside world, each apartment is equipped with telephone service and Wi-Fi/high-speed internet access.
In terms of care services, we provide assistance with activities of daily living such as bathing, dressing, and transfers. Our staff also coordinates with health care providers to ensure that residents receive any necessary medical attention or treatments. We offer assistance with medication management and follow diabetes diets when needed.
Transportation arrangements are available for medical appointments, enabling residents to access necessary healthcare services conveniently. Additionally, there are nearby cafes, parks, pharmacies, restaurants, places of worship, theaters, and hospitals for easy access to various amenities and resources within the local area.
To keep our residents engaged and active, we schedule daily activities designed to cater to different interests and abilities.
At Binkley Manor, we strive to create a welcoming environment where residents can thrive in their golden years while receiving the support they need.
Binkley Manor is located at 5041 Northfield Drive, Monore, MI 48161 in Monroe County, Michigan
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