Primrose of Midland
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Information last verified:
5600 North Waldo Road, Midland, MI 48640
For more information about senior living options: (844) 490-3973
Primrose truly sets the standard for compassionate, person-centered care. The staff are knowledgeable, friendly, and consistently attentive to residents' needs. The facility is beautiful, clean, and welcoming to families and visitors. The team invests time and creativity into planning fun and memorable activities for residents and their families. The dining is like going to a real restaurant, with excellent food and thoughtful service. Management fosters a warm, family-like environment for both residents and employees. Primrose is described as a wonderful place to live that promotes health, happiness, and a sense of home. The memory care staff provide top-notch, respectful, and engaging care for residents.
They claim management doesn’t care about client safety or staff, and say the place is going downhill fast. They describe the facility as prioritizing money over people and offering only lip service they view as lies. They accuse the facility of bad business practices and say they would not refer anyone there. They allege neglect of basic care in memory care, including not changing Depends, not showering, bed sores, and staff telling them “we can’t make her.” They say the facility kicked a resident out during COVID for testing positive, forcing family to care for her at home. They claim staff are overworked and underpaid, though they remain dedicated to residents. They accuse management of mistreating employees with lazy, inconsiderate, abusive behavior and describe the service as the worst they’ve witnessed. They describe Primrose as not a good place overall.Primrose of Midland is best suited for seniors who want a warm, socially rich setting where daily life feels personal and neighbors become a small community. It works especially well for couples seeking a blend of assisted living support with independent living options, plus ample opportunities to participate in activities, dining that feels like a real restaurant, and reliable transportation to events. Families that prize a genuine sense of belonging, staff who know residents by name, and a culture that treats aging with dignity will find this community a strong fit. The memory-care option adds depth for residents who need structured support while staying engaged in meaningful activities. In short, Primrose serves those who want a resort-like atmosphere without surrendering daily accessibility and individualized attention.
That said, not every senior will be comfortable with every aspect of this community. Alternatives should be on the radar for families prioritizing flawless, unwavering safety governance and fully consistent staffing. Some reviews raise concerns about management and training, suggesting potential leadership gaps that could affect day-to-day reliability. Budget-conscious families may want to shop around for facilities with clearer, firmer pricing and fewer ancillary costs. For residents with higher-acuity medical needs or those requiring more intensive on-site medical oversight, the level of care may not fully match expectations. In other words, governance and consistency are legitimate decision points for those weighing Primrose against other options.
The upside is substantial. The core strength lies in a compassionate, person-centered approach that staff consistently delivers. Families repeatedly recount staff who treat residents like family, invest time in enrichment, and coordinate activities that foster real connection and joy. The dining program earns praise for flavor, freshness, and the sense of a special occasion at meals. The facility’s physical environment, clean, welcoming, and well maintained, reinforces this impression. For memory care, several families report meaningful improvements in mood and engagement when memory-care teams are attentive, and numerous residents benefit from the range of living options, including independent villas and assisted-living apartments, all supported by dependable transportation and a rich calendar of enrichment activities.
Yet the candid picture includes notable cautions. Some reviewers allege that management priorities have leaned toward financial or administrative concerns over frontline safety and care, and a minority recount negative experiences in memory care that feel neglectful or dismissive. Reports of overworked and underpaid staff surface in a few accounts, alongside examples of turnover and inconsistent training. Among a subset of families, frustration with leadership dynamics colors overall impressions, reminding prospective residents that a strong culture on paper must translate into consistent practice on the floor. These concerns are not universal, but they are persistent enough to warrant serious consideration before committing.
Ultimately, the balance rests on what matters most to the family and the resident. For those who value a lively, welcoming community with high-quality dining, engaging outings, and caregivers who genuinely engage with residents, Primrose often delivers life-enhancing experiences that outweigh occasional governance frictions. For families that require absolute, demonstrable reliability in staffing and a spotless, proven memory-care track record, the cautions raised by some residents’ families deserve careful comparison with other nearby options. The community’s demonstrated resilience, transparent communication, and willingness to go above and beyond in moments of need are meaningful confidence builders for those who prioritize trust and continuity.
A practical decision framework centers on three questions: culture, care, and consistency. Prospective visitors should meet with the executive director and memory-care leadership to assess how responsive and stable the administrative team appears. Request a tour of the memory-care wing to observe staff interactions and care routines; sample a meal and attend a scheduled activity to gauge whether the atmosphere matches the stated goals. Review the fee structure in detail, including what is included and what constitutes add-ons, to avoid surprises down the line. Speak with multiple families, especially those with relatives in memory care, to obtain a balanced perspective on staffing, training, and day-to-day quality. When the fit is right, culture that feels like home, care that feels attentive, and staffing that feels dependable, Primrose of Midland stands out as a strong, well-considered choice.
104 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Mbs International (17 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults. Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Primrose of Midland is an assisted living community located in Midland, MI. We offer a variety of care services including Independent Living and Memory Care. Our community is designed to provide a comfortable and safe environment for our residents.
Our amenities are designed to enhance the quality of life for our residents. We have a beauty salon where residents can enjoy getting their hair and nails done, as well as a gaming room for recreational activities. Our fitness room offers exercise equipment for those who wish to stay active, and our outdoor space provides a lovely area for relaxation or gardening. Residents can also take advantage of our fully furnished accommodations that include private bathrooms and kitchenettes.
At Primrose of Midland, we understand the importance of dining options and cater to individual dietary needs with personalized meal preparation and service. Our restaurant-style dining experience ensures that residents can enjoy delicious meals while maintaining specific dietary restrictions.
We also offer a range of care services to support our residents' well-being. Our 24-hour call system and supervision provide round-the-clock assistance, and our staff is trained to provide daily living assistance including bathing, dressing, and transfers. Medication management is available to ensure proper administration.
To keep our residents engaged and entertained, we provide a variety of activities such as fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Additionally, concierge services are available to assist with any personal needs or requests.
Our location in Midland offers convenient access to nearby restaurants and places of worship. We also provide transportation arrangement both for non-medical purposes and doctor's appointments.
At Primrose of Midland, we prioritize the wellness of our residents by offering specialized memory care programming for those with cognitive impairments. We believe in providing comprehensive care that ensures the comfort and happiness of each resident while preserving their independence.
Primrose of Midland is located at 5600 North Waldo Road, Midland, MI 48640 in Midland County, Michigan
Assistance with dressing and bathing ensures that residents maintain personal hygiene and a sense of dignity, which can be particularly challenging for those with memory impairments. Medication management is crucial in providing correct dosages at the appropriate times, helping to stabilize health conditions often associated with dementia or Alzheimer's disease. Meal preparation and service offer not only nutritional support but also foster social interaction during mealtimes, an important aspect of overall well-being. By facilitating activities of daily living, such as grooming and mobility transfers, caregivers enhance independence while minimizing frustration. The 24-hour supervision guarantees safety and security, allowing residents to feel at ease in their environment. Furthermore, a mental wellness program tailored for mild cognitive impairment helps engage residents cognitively, promoting brain health while addressing emotional needs. Specialized memory care programming is designed to cater specifically to the unique challenges faced by individuals with dementia, ensuring they receive the most effective support for their condition throughout their stay.
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