Westwood Inn

Pros

• The staff at Westwood Inn are exceptionally friendly and provide wonderful care, making residents feel valued and treated like family.
• The facility is clean, beautiful, and offers a comfortable atmosphere with ample space for residents to roam around.
• Families appreciate the variety of activities available for residents, contributing to a vibrant community environment.
• Many families found the transition into Westwood Inn seamless and expressed satisfaction with the quality of care provided to their loved ones.
• Residents enjoy the food offered and the enjoyable weekly entertainment events, enhancing their overall experience at the facility.
• The communication from the management team is prompt and attentive, reassuring families that their loved ones are in good hands.
• Families feel that Westwood Inn provides excellent value for money, given the quality of services and amenities available.
• The proximity of emergency services across the street gives families peace of mind regarding safety and quick response times if needed.

Cons

• One review describes a resident's experience as a nightmare, citing issues such as a broken mattress for bedsores, lack of a call button, and wandering patients entering the room.
• The reviewer mentions being misled about the facility's preparedness for their father-in-law's specific needs.
• There are concerns about delayed responses to call buttons due to staff being busy at times.
• A reviewer notes high staff turnover in memory care, which may affect the quality of care.
• Another review highlights that while meals varied in satisfaction among residents, not all were pleased with the food options provided.

Review

Westwood Inn has garnered a mix of reviews from families who have entrusted their loved ones to this facility. Overall, many reviewers express satisfaction with the community, praising the friendly and accommodating staff, as well as the quality of care provided. Several families recount positive experiences during their loved ones' stays, emphasizing the excellent care services and engaging activities available, which contributed to an enjoyable living environment. For instance, one reviewer remarked on how much their loved one enjoyed attending church services and weekly entertainment programs featuring singers. This emphasis on social engagement is a recurring theme among satisfied residents and their families.

The facility itself receives accolades for its cleanliness and modernity. Many reviewers highlighted Westwood Inn's appealing aesthetics — describing it as beautiful and spacious with a welcoming atmosphere. One visitor noted that the design included a large entryway resembling a ballroom, which contributed to an overall impression of grandeur upon arrival. The building's amenities were also appreciated; however, some individuals mentioned that while the common areas were impressive, there was a sentiment that certain aspects felt somewhat cold or uninviting during tours. Despite this critique regarding warmth and ambiance, most agreed that Westwood Inn presents itself as a top-notch facility for senior living.

The quality of food served at Westwood Inn elicited mixed opinions among residents and their families. While some individuals reported satisfaction with meals — noting they were well-prepared and flavorful — others expressed concerns over dietary restrictions not being followed accurately or consistently. One reviewer recounted distressing incidents involving inappropriate meal choices for patients requiring special diets due to health issues. These discrepancies indicate potential areas for improvement in kitchen management and communication between dietary staff and caregiving teams.

While reviews praising staff members often emphasized high levels of friendliness and attentiveness, there were reports regarding staffing challenges within the facility. A few commenters pointed out occasional understaffing struggles leading to delayed responses to call buttons or inconsistent monitoring of residents’ needs. However, even amid these challenges, reviewers acknowledged that caregivers generally worked diligently to ensure proper attention was given to each resident; many praised specific caregivers for going above-and-beyond in terms of personal engagement with residents.

In stark contrast to these positive experiences are some alarming accounts from reviewers who faced severe difficulties during their loved ones' stays at Westwood Inn. One family articulated an urgent desire to remove their mother following her admission after experiencing inadequate safety measures such as broken mattresses intended for pressure relief against bedsores. Concerns about wandering patients entering rooms further compounded feelings of insecurity within the facility’s memory care section—a poignant reminder that not all experiences are universally positive at Westwood.

Nevertheless, others view Westwood Inn very favorably; several families conveyed gratitude for finding such a suitable environment close to home where they could confidently place their loved ones in care without reservation. New residents have lauded this community for its accessible accommodations tailored toward individual mobility concerns—such as apartments convenient enough for those using walkers—and expressed enthusiasm about moving in based on prior visits showcasing attentive service along with offered amenities like gyms or salons available onsite.

In summary, Westwood Inn emerges within these reviews as both an appealing option filled with dedicated staff members eager to provide meaningful assistance alongside clean modern surroundings stuffed full of engaging activities but is equally stained by serious allegations regarding lapses in safety protocols within certain units leading warranting deeper investigation into consistency across multiple layers involved in daily operations—from administration down through various caregiving roles—before drawing any final conclusions regarding overall resident welfare while residing there long-term beyond initial impressions gained during tours or brief weekend stays without incident occurring subsequently afterward.

Located in Macomb, Michigan, this area offers a range of services and amenities that cater to the needs of seniors looking for convenient living options. With several physicians' offices, hospitals, and pharmacies within close proximity, residents can easily access healthcare services. Additionally, there are various dining options available such as Leo's Coney Island and First Watch for those looking to enjoy a meal out. For leisure activities, residents can visit nearby parks like River Bends Park or Waldenburg Park. The area also boasts cafes like Starbucks and Panera Bread for social gatherings or a relaxing coffee break. Seniors can catch a movie at Emagine Macomb or MJR Partridge Creek Digital Cinema 14 for entertainment options. Overall, this part of Macomb provides a mix of essential services and recreational opportunities that make it an attractive choice for senior living.

Physicians

• New Baltimore Pediatrics (1.4 miles)
• Douglas C. Kubek, DO (1.6 miles)
• Eastside Skin Care & Laser Center (1.6 miles)
• G.I. Medicine Associates, PC (1.6 miles)
• Professional Hearing Aid Center (1.6 miles)
• Macomb Endoscopy Center (2.2 miles)
• SVS Vision Optical Centers (2.9 miles)

Restaurants

• Leo's Coney Island (1.4 miles)
• McDonald's (1.5 miles)
• El Charro (2.9 miles)
• Jin's China King (2.9 miles)
• First Watch (3 miles)
• Culver's (3.1 miles)
• Art & Jake's (3.3 miles)

Hospitals

• St John Medical Center (1.6 miles)
• FMCNA Dialysis of Chesterfield (4.1 miles)

Places of Worship

• St Peter Lutheran Church (1.7 miles)
• Shelby Bible Church (3.8 miles)
• Crosspoint Church (4.8 miles)

Parks

• Waldenburg Park (2.9 miles)
• River Bends Park (3.5 miles)
• CRC Park (3.9 miles)
• Mae Stecker Park (5.5 miles)

Pharmacies

• Kroger Pharmacy (2.9 miles)
• CVS Pharmacy (3 miles)
• Walgreens (3 miles)
• CVS Pharmacy (3 miles)
• Walgreens (3.9 miles)
• Walgreens (4 miles)
• CVS Pharmacy (4.3 miles)

Cafes

• Starbucks (2.9 miles)
• Starbucks (3.7 miles)
• Tim Hortons (4.2 miles)
• Starbucks (4.3 miles)
• Panera Bread (4.5 miles)
• Starbucks (4.9 miles)
• Panera Bread (5.2 miles)

Theaters

• Emagine Macomb (2.9 miles)
• MJR Chesterfield Crossing Digital Cinema 16 (4.2 miles)
• MJR Partridge Creek Digital Cinema 14 (4.3 miles)