731 Louisa Street, Lansing, MI 48911
For more information about senior living options: (844) 490-3973
The collection of reviews paints a picture of a large, community-focused organization that serves both children and adults through counseling, foster care, and supervised visits. What stands out across the comments is a very uneven jumble of experiences: hope and help for some, frustration and disappointment for others. Some families describe life-changing support that feels lifesaving, while others recount administrative glitches, rigid staff dynamics, and environments that feel less than welcoming. Taken together, the voices reveal an organization that has real strengths in its mission and many dedicated people, but also peers and clients who have endured logistical, relational, and policy-related bumps that have significantly colored their experiences.
A common thread among several reviews is the sense that the organization can be incredibly valuable to families in need, especially when the right staff members are involved. Phrases like "lifesaver" and "I highly recommend it" recur, as do enthusiastic commendations for specific therapists and caseworkers who are described as kind, patient, and genuinely helpful. One reviewer highlights a staff member named Alexis as exceptionally kind and polite, while another notes that a therapist who was described as "awesome" made a meaningful difference for their child. There are also mentions of play therapy and other services that have helped children feel safe, cared for, and understood, with a particular nod to Ashley, who is described as creating a comfortable environment for a child on the autism spectrum and going the extra mile with snacks and drinks. In many cases, these positive connections are framed as evidence of the organization's core strength: dedicated professionals who can make a real difference in family dynamics and child development.
However, the same volume of reviews does not paint the same rosy picture. Several readers recount frustration with individual therapists, scheduling, and the administrative side of operations. One reviewer describes a therapist who was inflexible, resistant to telehealth, and not receptive to discussing trauma, all within a climate of heavy paperwork and repeated appointment changes. The complaint extends to a broader pattern of late cancellations and rescheduling that placed a burden on families reliant on transportation or another caregiver, making ongoing engagement feel fragile. In another account, changes in staff led to a tense atmosphere and a therapist who felt judgmental, causing the reviewer to dread future visits and eventually withdraw from the program. These accounts underscore the reality that process and interpersonal fit matter just as much as the therapeutic content itself.
In some narratives, the friction seems to stem from the organization's administrative handling rather than from the clinical work itself. There are pointed complaints about miscommunications and policy ambiguities, such as conflicting information about who could attend supervised visits and whether extended family members should be present. One family felt they were repeatedly told their appointment existed or did not exist, and there were concerns about who was supervising visits and whether safety and boundaries were being respected. These experiences can be highly distressing for families already navigating complex custody and safety concerns, and they leave a lingering sense of mistrust or unease about relying on the agency in future visits.
The critiques extend to the physical environment and the pricing structure in some programs. A reviewer describes a tiny room and a charging rate of 40 per hour for a parent to watch a child play, which feels punitive to some families, especially when tensions around co-parenting and custody are already high. Others mention a buzzer-controlled entry and staff interactions that, in one person's view, came off as annoyed or unwelcoming - suggesting that first impressions matter deeply in settings that aim to foster safety, trust, and ease for families in distress.
Despite the mixed experiences, there are resonant notes about the organization's mission and its ongoing commitment to serving the community. Several reviewers point to the agency's broader impact beyond individual therapy sessions: its role in foster care, its collaborative approach to meeting community needs, and its expansion of services in mid-M Michigan. There is appreciation for staff members and leadership who work hard to think outside the box and to coordinate with community resources, clinicians, and families to find solutions. Some reviewers emphasize the agency's integrity and dedication, expressing pride in supporting a nonprofit that serves thousands of children, youth, and families each year and inviting others to engage with the organization's mission.
In sum, the picture that emerges is of an organization with deep goodwill and a genuine, life-changing mission for many families, balanced by real-world challenges that can impede positive experiences for others. The strongest testimonials celebrate individual therapists, play and family therapy successes, and the sense of being part of a network that cares about children's welfare. The more critical observations highlight administrative inconsistency, scheduling volatility, and environments that feel less welcoming to some families during vulnerable moments. Taken together, these perspectives suggest a complex landscape where the organization's impact can be profound, provided that administrative processes are smooth, staff fit is right, and families feel supported and heard throughout their journey.
Welcome to Kekeli's Foster Care Home, a nurturing and supportive assisted living community located in the heart of Lansing, MI. Our facility is designed to provide compassionate care tailored to the unique needs of each resident. With options for both board and care home services and respite care, we cater to individuals seeking a safe and comfortable environment where they can thrive.
At Kekeli's, residents enjoy an array of amenities that enhance their quality of life. Our inviting dining room offers delicious meals prepared with special dietary restrictions in mind, ensuring that each individual’s nutritional needs are met. The fully furnished rooms create a homelike atmosphere where residents feel relaxed and at ease. Our beautiful outdoor space and serene garden provide opportunities for fresh air and peaceful reflection.
We understand that our residents may need assistance with daily activities, which is why our dedicated staff is here to offer support with bathing, dressing, transfers, and medication management. We also coordinate with healthcare providers to ensure comprehensive care tailored to personal health needs. Special diets are accommodated through our meal preparation services, while transportation arrangements make it easy for residents to attend medical appointments or other outings.
Social engagement is vital for overall well-being, so we schedule daily activities that promote interaction among residents and encourage participation in community events. With 5 nearby cafes, 5 parks for leisurely strolls or picnics, as well as numerous pharmacies and physicians within reach, our location provides convenient access to essential services.
Kekeli's Foster Care Home stands as a beacon of hope and support for those looking for assisted living solutions in Lansing. We invite you to explore what makes our community special—a place where compassion meets comfort for every resident.
Kekeli's Foster Care Home is located at 731 Louisa Street, Lansing, MI 48911 in Ingham County, Michigan
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