Joshua Street Residential Care

5809 Joshua, Lansing, MI 48911

For more information about senior living options: (844) 490-3973

3.3 from 71 reviews
5 stars
24
4 stars
14
3 stars
10
2 stars
6
1 stars
17

Assisted Living Board and Care Home Memory Care Respite Care

Overall Review of Joshua Street Residential Care

Pros

  • pro The complex is described as an excellent place to reside, with fully accessible amenities and supportive management.
  • pro The location is praised as great, and the staff are noted as great.
  • pro Tera and Marisa are praised for going above and beyond to help residents.
  • pro Tara and Marisa are described as friendly, with a clean building, respectful neighbors, and affordable prices.
  • pro Residents note nice new apartments and reasonable prices, with a convenient location near work and restaurants.
  • pro Some residents report no major problems after living there for several years.

Cons

  • pro The new management is not trustworthy and terrible.
  • pro They will not refund the deposit.
  • pro The leasing office has been closed since early 2024 and is appointment-only.
  • pro Mulder management as a whole is a joke.
  • pro The place is infested with roaches and bed bugs and mildew; the buildings are decaying.
  • pro There is no on-site maintenance; there have been multiple fires and the location is dangerous; the company is crooked.
  • pro The entry door has been broken for over a year with no repairs.
  • pro The building is trashed and has not been cleaned in weeks.
  • pro The company stole money and refuses repairs; mold and frequent fire alarms persist.
  • pro Cockroaches are spreading and management does nothing to address them.
  • pro The intercom is broken, so residents must leave their apartments to let people in.
  • pro Maintenance staff smoke in residents' apartments.
  • pro The stove and refrigerator are from decades ago and have never been updated.

Review

There's a clear throughline in these accounts: the management of Kaynorth and its related properties has left many residents frustrated, distrustful, and often trapped in a cycle of unresolved problems. A number of reviewers describe new or current management as terrible and untrustworthy, with deposit refunds repeatedly slipping through the cracks. Several accounts even warn prospective renters to avoid the place, underscoring a sense that promises from the leasing office rarely translate into timely or satisfactory action. There are a few tidy absolutes in this mix - some tenants praise affordability or location - but the overarching sentiment is one of chronic letdowns and management missteps.

Beyond customer service, the physical condition of the properties is a central complaint. Tenants repeatedly report a pervasive decline in upkeep: roaches and bed bugs, mildew misrepresented as mold, and general decay that extends from the apartments to the surrounding grounds. Weeds reclaiming concrete steps, overgrown shrubbery, and limbs cluttering walkways create an impression of abandonment rather than a maintained community. There is talk of multiple fires in recent years and a lack of on-site maintenance contributing to an increasingly unsafe atmosphere. The absence of a dedicated grounds crew and visible upkeep has left many residents feeling exposed to ongoing neglect.

Maintenance responsiveness and the day-to-day functioning of the complex paint a mixed-to-grim picture. Some complaints are specific and long-running: a door to the building entry that remains broken far longer than anyone should tolerate, a lack of progress on security concerns, and a failure to address water damage or mold-related issues promptly. Laundry facilities and pools are repeatedly described as insufficient or poorly managed, with one reviewer noting a broken dryer for months and others lamenting that amenities that should be core to the rental experience are unreliable or out of service. There are also reports of administrative friction - maintenance staff who smoke in living spaces, repairs that are deferred or only "bandaged," and communication that arrives late or not at all, especially when emails are involved.

The leasing office itself generates a substantial portion of the discontent. Several residents recount an office that has been closed to walk-in visits for months, operating on an appointment-only basis and shuttling personnel between properties to cover vacancies. Some say the office staff are friendly, even helpful, but feel that management as an institution fails to act on concerns. One recurring critique is that while front-desk personnel may relay problems to higher management, the root issues - poor responsiveness, unfulfilled promises, and inconsistent policies - remain unaddressed. In contrast, a handful of reviews highlight standout individuals like Tera, Marisa, Tara, and Melissa who go "above and beyond" to assist residents, suggesting that the underlying management culture is inconsistent rather than uniformly malicious.

Safety and security concerns appear prominently in several testimonials. Non-residents in the buildings, frequent police visits, and persistent hazard reports contribute to a climate of unease. Some tenants say they have had to take matters into their own hands - calling the police, organizing neighborhood caution, or threatening to withhold rent to compel action. Assertions of administrative inertia around safety matters are common, with residents feeling that problems are acknowledged in conversations but not resolved in a timely fashion. The combination of pest infestations, structural wear, and unaddressed security weaknesses has led many to question whether the property is a stable, long-term home.

There are pockets of positivity amidst the criticism. A few reviewers describe the location as advantageous, with proximity to workplaces and amenities and, in some cases, lower overall rent relative to other options when heat or other costs are considered. Some tenants mention that certain management staff are courteous and responsive, and that a few units themselves feel new or recently updated. A consistent thread in these more favorable notes is the caveat that personal experience varies widely by building, by manager, and by the specific staff member you encounter. The difference between a decent, workable living situation and a frustrating, deteriorating one seems highly dependent on who you interact with and which property you call home.

Taken together, the collection of reviews presents a portrait of a rental complex mired in systemic trouble despite occasional positive notes about individual staff members and favorable location or price points. The recurring themes are a management and maintenance gap - broken doors, mold vs mildew disputes, pest problems, unsafe conditions, and an office that's hard to reach or slow to act - that undermine residents' trust and satisfaction. For anyone considering moving in, the message is clear: investigate the specific building and speak with current tenants about the management team in charge, understand the scope of repairs that have been promised but not delivered, and be prepared for a reality that may significantly differ from glossy marketing or first impressions. There is clearly a distinction between the helpful actions of a few staff members and the broader experience of living under a management regime that many residents feel has failed to protect their safety, comfort, and investment.

Features

Housing

  • 6 resident community capacity 6 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
  • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
  • Respite Care Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Capital City (8 miles away) Capital City (8 miles away)

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Dementia waiver Dementia waiverDementia waivers are essential for seniors as they provide critical protections and accommodations for those experiencing cognitive decline. These waivers ensure individuals with dementia receive appropriate care, support, and resources to maintain their quality of life and dignity as they navigate the challenges of this progressive condition.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Hospice waiver Hospice waiverHospice waivers are important for seniors because they allow individuals to receive specialized end-of-life care and support at home or in a hospice facility. This waiver ensures that seniors can access the necessary resources and services to maintain comfort and dignity during their final days.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Mild cognitive impairment Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Specialized memory care programming Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Joshua Street Residential Care in Lansing, MI is a well-equipped and comprehensive assisted living community that offers various types of care for seniors. Whether individuals require board and care home services, memory care support, or respite care, this facility provides a safe and comfortable environment for all residents.

The amenities provided at Joshua Street Residential Care are designed to enhance the quality of life for its residents. A spacious dining room ensures that meals are enjoyed in a communal setting, while the fully furnished accommodations create a cozy atmosphere. The facility also boasts a lovely garden and outdoor space where residents can relax and enjoy nature. Housekeeping services are available to ensure cleanliness and tidiness.

Moreover, Joshua Street Residential Care understands the challenges of relocation, which is why they offer move-in coordination services to ease the transition process. Residents can stay connected with loved ones through the telephone and Wi-Fi/high-speed internet services provided.

In terms of care services, this community goes above and beyond to cater to individual needs. Trained caregivers assist with activities of daily living such as bathing, dressing, and transfers to ensure comfort and safety. The staff also coordinates with healthcare providers to ensure seamless medical attention. Additionally, specialized programs are available for those with dementia or mild cognitive impairment.

Residents' dietary requirements are given utmost importance at Joshua Street Residential Care. Special dietary restrictions can be accommodated by the dining services team who prepare nutritious meals that adhere to diabetes diets if needed.

To promote mental wellness, this facility offers a dedicated program designed to support residents' emotional health. Medication management is also available to ensure proper administration of medications as prescribed by healthcare professionals.

Transportation arrangements for medical appointments are offered alongside providing transportation options nearby for convenience. There are various amenities surrounding Joshua Street Residential Care that include 5 cafes, 5 parks, 14 pharmacies, 30 physicians' offices/restaurants nearby–all contributing to an enriched lifestyle for its residents. Furthermore, there are three places of worship and a theater located nearby, providing opportunities for spiritual fulfillment and cultural experiences.

When it comes to healthcare, this community is in close proximity to 11 hospitals, ensuring quick medical attention in case of emergencies. Overall, Joshua Street Residential Care offers a comprehensive range of services and amenities to provide seniors with a comfortable and fulfilling assisted living experience.

Nearby Places of Interest

Restaurants

  • Fazoli's (0.2 miles)
  • Dan's Coney Island (0.3 miles)
  • Taco Bell (0.3 miles)
  • Applebee's (0.4 miles)
  • Culver's (0.5 miles)
  • Zeus' Coney Island (0.7 miles)
  • McDonald's (1 miles)

Physicians

  • Cardiology Consultants PC (0.4 miles)
  • Delta Medical Center (0.4 miles)
  • Lansing Oral Surgery (1 miles)
  • Lansing Oral Surgery (1.4 miles)
  • South Side Medical Center - Douglas R Vanderjagt Do (1.6 miles)
  • McLaren Greater Lansing - Holt Family Medicine (1.6 miles)
  • Mclaren Holt Family Medicine (1.6 miles)

Cafes

  • Panera Bread (0.5 miles)
  • Starbucks (1 miles)
  • Tim Hortons (2.5 miles)
  • Biggby Coffee (2.7 miles)
  • Biggby Coffee (4.8 miles)

Pharmacies

  • Target Pharmacy (0.7 miles)
  • Walgreens (0.7 miles)
  • CVS Pharmacy (1.5 miles)
  • Epic Pharmacies (1.9 miles)
  • Rite Aid (2 miles)
  • CVS Pharmacy (2 miles)
  • Walgreens (2.1 miles)

Theaters

  • Celebration Cinema (1 miles)

Parks

  • Hawk Island County Park (1.6 miles)
  • Deadman's Hill Park (3.3 miles)
  • Quentin Park (3.4 miles)
  • Frances Park (3.9 miles)
  • Rotary Park (4.3 miles)

Hospitals

  • Ingham Regional Orthopedic (2.1 miles)
  • McLaren Greater Lansing (2.2 miles)
  • Ingham Regional Medical Center (2.2 miles)
  • McLaren Greater Lansing Comprehensive Stroke Center (3 miles)
  • Sparrow Cath Lab (4.2 miles)
  • Sparrow Hospital- 4 Foster (4.2 miles)
  • Sparrow Regional Neonatal Icu (4.2 miles)

Places of Worship

  • Holt Baptist Church (2.3 miles)
  • First Presbyterian Church (2.4 miles)
  • Sycamore Creek Church (2.6 miles)

Transportation

  • Amtrak (4 miles)

Frequently Asked Questions

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Nearby Communities

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