812 East Jolly Road, Lansing, MI 48910
For more information about senior living options: (844) 490-3973
They are kind, professionals, and very flexible to meet people's needs. The Crisis Center staff are easy to work with and deeply knowledgeable about community resources. The counselors were available around the clock and saved the reviewer's life. CMH provides diverse services, including case management, psychiatry, drop-in support, and a clubhouse. The TRC faculty are amazing, with Betty singled out as exceptionally kind and impactful. Maria and Rebecca, the case managers, have been phenomenal in providing resources and plans. The nurses in Team 1 are highly caring and consistently ensure patients are taken care of.
They used to be good but now they are straight up trash. They don't return calls they treat you like you are nothing. CMH is worse than unhelpful they are detrimental. The crisis unit is worthless. The crisis screens are a joke. Family Forwards Staff/ICC is notoriously anti parent. This place sucks. Nearly all of the staff here is rude, unprofessional, and condescending. If you have private insurance don't even bother taking your child here. Physicians are willing to lie to achieve treatment mandated court orders.Bridges Crisis Unit is best suited for adults who find themselves in an acute mental-health crisis and need immediate stabilization, a structured intake, and a clear path toward shorter-term crisis services or a bridge to longer-term care. This community serves as a focused, crisis-centered touchpoint within the broader CMH system, where the priority is to reduce danger and get a plan in motion quickly. It is not a reliable home for ongoing, consistent outpatient therapy, long-term case management, or easily navigated continuity of care. Families or individuals with private insurance, or those who expect steady, communicative follow-through and stable staffing, should consider alternatives that offer more predictable long-term support.
On the upside, some reviewers highlight genuine moments of life-saving intervention and professional dedication within the crisis milieu. When crisis teams are available and responsive, they can deliver timely stabilization, coordinate access to resources, and connect patients with a route to follow-up care. A number of participants credit specific clinicians, nurses, and intake staff with compassion, competence, and a readiness to make meaningful connections during the most stressful periods. For those who enter with an open, collaborative mindset, there are reports of sincere, life-affirming support during the most dangerous moments.
Yet the negative experiences dominate in the published feedback, and they cannot be ignored when weighing options. Repeated complaints focus on unresponsiveness, poor communication, and staff turnover that leaves patients and families repeatedly explaining the same needs. There are persistent allegations of rude or dismissive treatment, inconsistent adherence to scheduled appointments, and a pattern of promising resources that never materialize. The crisis unit is described by several as slow to respond during urgent episodes, with patients sometimes told to navigate other parts of the system or to call crisis lines that fail to deliver timely, practical help.
These significant cons are not merely cosmetic; they substantially erode trust and safety in a setting that must feel dependable. The most troubling narratives involve not only delays but outright mismanagement - cases where patients were discharged or redirected without clear safety planning, or where medications and medical needs were not adequately coordinated. The sense of "the system is not here for me" pervades many reviews, amplified by stories of insurance barriers, inconsistent case management, and staff who appear overextended or disengaged. When the core expectations - clear communication, predictable access, and cohesive teamwork - break down, the benefit of crisis stabilization is quickly outweighed by the risk of relapse and repeated crises.
The practical takeaway is that Bridges Crisis Unit can be a critical lifeline in moments of highest danger, but it is not a reliable long-term solution. For individuals with chronic mental-health needs, or for families seeking steady, proactive care and advocacy, alternatives within the broader network deserve serious consideration. If choosing Bridges, expect to confront variability in staff quality and responsiveness, and plan for proactive engagement: request a named case manager, confirm expected timelines for follow-up, and document all contacts and action steps. If those assurances cannot be secured, or if ongoing therapy, consistent medication management, and reliable discharge planning are priorities, it is prudent to pursue options outside this crisis-focused setting.
Decision-making guidance for families is clear. Those living with private insurance or who require predictable continuity should investigate private providers or hospital-based programs with demonstrated track records for reliability and wraparound care. For someone in immediate danger or described as a danger to self or others, Bridges can offer essential stabilization, but it should be treated as a first step rather than a comprehensive plan. Before committing, verify current staffing stability, ask for a specific crisis-care pathway, and insist on concrete timelines for referrals, medications, and next-step appointments. In short, Bridges Crisis Unit is a critical, potential life-saver in a pinch, but not a stand-alone solution for sustained wellbeing.
In the end, the recommendation is pragmatic: prioritize immediate safety and stabilization if crisis conditions exist, but pair that with a clear plan for ongoing treatment wherever possible. If the experience inside this unit feels too fragile or inconsistent, act decisively toward alternatives that promise steadier access to therapy, case management, and coordinated medical oversight. The right choice hinges on whether the primary need is urgent stabilization now or reliable, long-term care later, and that distinction should drive the selection of services and providers.
20 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Capital City (7 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Bridges Crisis Unit is an adult foster care home located in Lansing, MI. Our community offers a range of amenities to ensure the comfort and convenience of our residents. Each room is fully furnished and includes cable or satellite TV, telephone, Wi-Fi/high-speed internet, and a kitchenette for those who enjoy preparing their own meals. Housekeeping services are provided to maintain a clean and organized living environment.
At Bridges Crisis Unit, we prioritize the health and well-being of our residents. Our 24-hour supervision ensures that there is always someone available to provide assistance with daily activities such as bathing, dressing, and transfers. We also offer medication management and coordination with healthcare providers to ensure that each resident's medical needs are met.
Nutrition is an important aspect of our care services. We provide diabetes diet options and can accommodate special dietary restrictions to meet individual needs. Our dedicated staff prepares and serves delicious meals in our dining room.
We believe in promoting mental wellness among our residents. Our mental wellness program focuses on engaging activities designed to stimulate the mind and foster social interaction among residents. Additionally, we offer scheduled daily activities that cater to different interests and abilities.
Convenience is key at Bridges Crisis Unit. With several cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters, and hospitals nearby, our residents have easy access to various amenities and services.
Join us at the Bridges Crisis Unit in Lansing for a supportive community where your loved one can receive personalized care in a comfortable environment.
Bridges Crisis Unit (Adult Foster Care) is located at 812 East Jolly Road, Lansing, MI 48910 in Ingham County, Michigan
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