Woodside at Friendship Village

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Woodside at Friendship Village

Woodside at Friendship Village

1390 North Drake R, Kalamazoo, MI 49006

For more information about senior living options: (844) 490-3973

4.6 from 49 reviews
5 stars
42
4 stars
1
3 stars
1
2 stars
1
1 stars
4

Assisted Living

Overall Review of Woodside at Friendship Village

Pros

  • pro The nurses are diligent about safety and keeping families informed.
  • pro Medical professionals recognize the nursing team's skill and dedication at Friendship Village Kalamazoo.
  • pro The daily living staff proactively arrange transportation and pair residents with caring companions.
  • pro Front desk staff are consistently helpful and accommodating.
  • pro The cafe offers great breakfast food and service.
  • pro The community is warm, welcoming, and treats residents like family.
  • pro The rehab team provides first-class, goal-oriented therapy that helps residents recover and return home.
  • pro The walking paths are stunning and there are plenty of engaging activities.

Cons

  • pro There were numerous issues from the onset, and care was insufficient.
  • pro The resident reportedly was not given showers for the first week and a half.
  • pro This neglect allegedly caused infections and sores due to the lack of care.
  • pro The reviewer stated they would not recommend Friendship Village.
  • pro The family had to pull their loved one and seek care elsewhere because of the perceived lack of care.

Review

A broad portrait emerges from these reflections of Friendship Village Kalamazoo, revealing a community that spans independent living, assisted living, rehab, and skilled nursing with a strong emphasis on people - staff, families, and residents - forming the heart of daily life. Across many years and stages of aging, families describe a place where relationships matter and where the atmosphere is frequently described as warm, welcoming, and well organized. The stories convey not only the routines of care, but the sense that this is a setting where long-term bonds with residents and their families are valued.

A recurring thread is the caliber and character of the nursing and support staff. Several reviewers emphasize that the nurses are not only responsive, but proactive - often anticipating needs and communicating clearly about a resident's condition and next steps. In one case, nurses are praised for promptly recognizing signals that a medical evaluation was warranted and for guiding the family through decisions about an ER visit when a doctor would not see a patient. The front desk and daily living staff are repeatedly described as helpful and accommodating, ranging from arranging transportation to appointments, to assisting with printing documents or coordinating hotel reservations. The impression left is that the care team at FV is attentive, communicative, and invested in the wellbeing of both residents and their families.

The rehab and therapy offerings appear to be a standout feature for many families. Reviewers describe physical therapy and occupational therapy as a first-class, goal-focused program delivered by professionals who blend expertise with encouragement. One parent's progress is highlighted - from moving in a wheelchair to walking with a walker - an outcome attributed to the dedication and expertise of the therapy team, nursing staff, administration, and even the dining services. The rehabilitation experiences are portrayed as integrated into a comprehensive care approach, with therapists and nurses working in concert to help residents regain function and return home when possible. In several accounts, the rehab unit is called a "jewel" of the community, underscoring the value placed on recovery and practical outcomes.

The independent living segments, and the broader end-of-life care story, contribute a strong sense of continuity and community. For many families,FV is not just a place to reside but a place that fosters meaningful social connections and ongoing engagement. Reviewers speak glowingly about activities, walking paths, and the general ambiance that makes day-to-day life feel vibrant and engaging. When health declines or life naturally progresses toward end of life, the staff are described as compassionate and thoughtful, providing support that spans the entire family. Several accounts highlight that residents are treated like family, with nurses, aides, and administrators offering guidance and comfort tailored to individual needs, including coordinated transitions through different levels of care and respectful, dignified end-of-life care.

The dining experience and overall facility environment also emerge as strong positives. The caf? and breakfast service receive praise, described as enjoyable and well-run, with some reviewers noting the dining room's attractiveness and the quality of meals. The food is frequently framed as part of a holistic sense of wellbeing, with staff in the dining program seen as integral to the resident experience - friendly, efficient, and consistently attentive to dietary needs and preferences. Beyond meals, reviewers repeatedly mention the beauty of the living spaces, well-maintained grounds, and the overall sense that FV offers a polished, restaurant-like atmosphere that supports a high quality of life.

Logistical support for families is another important aspect that comes through clearly. Whether it's coordinating transportation for appointments, helping with logistics around medical visits, or facilitating access to staff who can answer questions or arrange accommodations when needed, FV seems to provide a robust infrastructure to support both residents and their families. This sense of comprehensive support contributes to a broader confidence from relatives that their loved ones are in a well-organized and capable environment, even when they cannot be physically present every day.

Amid the overwhelmingly positive narratives, there is a candid caution drawn from a single, troubling account. One reviewer recounts a week-and-a-half-long stay during which showers were not provided, accompanied by excuses as to why this routine care was not happening. The result was infections and sores, adding stress to an already difficult period as the family sought rehab for their loved one. This account stands in stark contrast to the general tone of praise, serving as a pointed reminder that even highly regarded facilities can experience serious lapses in basic care. The reviewer's concerns about delayed or inadequate hygiene practices are noted as a critical area for FV to address, underscoring the importance of reliability and consistent, basic care in all settings - independent living through skilled nursing.

Taken together, the collection of experiences paints Friendship Village Kalamazoo as a community with deep strengths: a devoted staff that often goes above and beyond, a robust and well-regarded rehabilitation program, a warm and engaging living environment, and comprehensive support for families navigating complex care decisions. The overwhelmingly positive memories - of proactive nursing care, reliable transportation, thoughtful end-of-life support, friendly front-desk staff, and dining experiences that feel like a social centerpiece - form a compelling picture of a place that many families come to trust and value highly, sometimes for many years.

For families considering Friendship Village Kalamazoo, these stories suggest a strong likelihood of finding a compassionate, capable team across the continuum of care, as well as an environment that encourages activity, connection, and dignity at every stage. They also serve as a timely reminder to engage with care teams about hygiene, basic daily needs, and the consistency of everyday routines, ensuring that a community's strengths are matched by careful attention to every resident's most fundamental requirements. In a setting praised for its dedication to residents and families, the occasional critique highlights opportunities for ongoing improvement, reinforcing the idea that excellent long-term care is a dynamic partnership between staff, residents, and loved ones.

Features

Housing

  • 83 resident community capacity 83 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Kalamazoo County (7 miles away) Kalamazoo County (7 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Woodside at Friendship Village in Kalamazoo, MI is an assisted living community that offers a wide range of amenities and care services to enhance the quality of life for its residents. The community features a beauty salon where residents can pamper themselves, as well as cable or satellite TV in each apartment for entertainment. Community-operated transportation is available for outings and appointments, and there is a computer center for residents to stay connected.

Meals are served in a dining room with restaurant-style service, offering delicious options to accommodate special dietary restrictions. For those who prefer cooking their own meals, each apartment includes a kitchenette. Housekeeping services ensure that the living spaces are kept clean and tidy.

Woodside at Friendship Village also provides various recreational facilities such as a fitness room, gaming room, small library, and outdoor space for residents to enjoy leisure activities. A wellness center is available to support residents' physical and mental well-being. Wi-Fi and high-speed internet are accessible throughout the community.

To ensure the safety and well-being of residents, 24-hour call system and supervision are provided. Trained staff assist with activities of daily living such as bathing, dressing, and transfers as needed. Medications are managed by the staff, following individualized plans. A mental wellness program is also offered to promote emotional health.

Woodside at Friendship Village is conveniently located with several cafes, parks, pharmacies, physicians' offices, restaurants, places of worship nearby. Transportation arrangements can be made for non-medical needs as well as doctor's appointments.

Overall, Woodside at Friendship Village provides a comfortable and supportive environment for seniors needing assistance with daily tasks while offering amenities and programs to promote an active lifestyle within the Kalamazoo community.

Nearby Places of Interest

Places of Worship

  • Church of Jesus Christ of Latter Day Saints (0.2 miles)
  • Westwood Christian Reformed Church (0.6 miles)
  • Second Christian Reformed Church (1.5 miles)

Restaurants

  • Chick-Fil-A (0.6 miles)
  • Taco Bell (0.6 miles)
  • Five Guys Burgers & Fries (0.6 miles)
  • Applebee's (0.6 miles)
  • Little Caesars Pizza (0.7 miles)
  • The Hangar Bar and Grill (0.7 miles)
  • Blaze Pizza (0.7 miles)

Pharmacies

  • Walgreens (0.6 miles)
  • Kmed Pharmacy (0.7 miles)
  • Harding's Friendly Markets (0.8 miles)
  • Westside Medical Pharmacy (1.7 miles)
  • Walgreens (1.8 miles)
  • Sindecuse Health Center Pharmacy (1.8 miles)
  • CVS Pharmacy (2.1 miles)

Theaters

  • GQT Kalamazoo 10 (0.6 miles)

Cafes

  • Panera Bread (0.6 miles)
  • Starbucks (0.7 miles)
  • Starbucks (2.4 miles)
  • Sweetwater's Donut Mill (2.5 miles)
  • Water Street Coffee Joint (3.5 miles)

Physicians

  • Geneva Alincastre Sagun, MD (0.7 miles)
  • EyeCare Physicians & Surgeons PC (0.7 miles)
  • Walden Dr Katherine Md (0.8 miles)
  • Thomas A Slack, DDS (0.8 miles)
  • Kalamazoo Oral Surgery (0.8 miles)
  • Bronson Orthopedics & Sports Medicine (0.9 miles)
  • Vitreo-Retinal Associates (1.1 miles)

Parks

  • Kal-Haven State Trail / Trail Head (1.8 miles)
  • Lillian Anderson Arboretum (2.8 miles)
  • Bronson Park (3.3 miles)

Hospitals

  • Bronson Internal Medicine Oshtemo (2.7 miles)
  • Kalamazoo Psychiatric Hospital (3 miles)

Transportation

  • Amtrak (3.4 miles)

Frequently Asked Questions

Where is Woodside at Friendship Village?

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