Woodside at Friendship Village in Kalamazoo, MI
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1390 North Drake R, Kalamazoo, MI 49006
For more information about senior living options: (844) 490-3973
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Assisted Living
Memory Care
Independent Living
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The nurses are diligent about safety and proactive in communicating residents' conditions to families. The breakfast in the cafe is excellent and the dining service is attentive. The staff treat residents like family and create a warm, welcoming environment. The rehab team delivers a first-class, goal-oriented program with encouraging involvement. The care across independent living, assisted living, and rehab is consistently described as five stars. The staff are compassionate, knowledgeable, and go above and beyond to meet residents' needs. The community offers extensive activities, fitness programs, and outdoor spaces that foster social engagement. Families appreciate how staff inform them and keep them involved in decisions. The facility is clean, well-maintained, and capable of accommodating residents' dietary needs.
There were tons of issues from the onset, and the family had to pull their loved one to seek care elsewhere due to lack of care. The family member spent a week and a half without showers, with excuses for why, which led to infections and sores from neglect and an urgent care visit. They do not recommend Friendship Village and warn other family members to consider alternatives. The facility is infested with bed bugs and does not address the problem properly; residents were moved out of rooms, which could spread the infestation. During the pandemic, only one resident was allowed family visits, raising questions about uneven treatment and including claims that the facility was harming residents (even suggesting they were killing residents, with concerns about DNAR and CPR). The switch to Amino for phone, internet, and television caused ongoing problems, and residents were not provided with emergency call buttons on their wrists or around their necks; daily meals could be awful.Woodside at Friendship Village in Kalamazoo is best suited for active seniors who want a comprehensive, campus-style community that supports a clear path across levels of care. Families seeking a strong continuum - from independent living through assisted options and rehab to skilled nursing - will find a cohesive environment with abundant programming, outdoor walking paths, and a vibrant social calendar. Those who prioritize quiet, intimate settings with minimal programming or who must keep costs extremely low may want to broaden their search. In short, this is a destination for families looking for a true village where support is available as needs evolve, not a place for those seeking a bare-bones, low-engagement experience.
The case for Woodside is anchored in its people and structure. Reviews repeatedly credit a caring, responsive staff that treats residents like family, with nurses who communicate proactively about changes in health and who guide care decisions when urgent steps are needed. Front desk and transportation teams are praised for reliability, while the dining program earns consistent compliments for quality and service. The therapy team stands out for goal-oriented rehab that produces real, practical progress, and the overall environment - whether independent living, assisted living, or rehab - offers social opportunities, volunteer options, and daily activities that create genuine community and purpose.
Yet the community is not without noted weaknesses, and those considerations deserve close attention. There are anecdotal accounts of care lapses, including a period where a resident did not receive showers, with consequences that escalated health risks and family stress. A minority of reviews allege pest concerns and inconsistencies in management of such issues, along with remarks about staff workload that could affect responsiveness. Operational frictions appear in specific services (such as transitions to new telecom/TV systems) and in a single instance raised about emergency call access. While these concerns are not universal, they illuminate areas where reliability and attention to detail matter.
Those pros can offset many of the cons for families prioritizing a robust, caring continuum of care and a strong social fabric. The capacity to move seamlessly between levels within the same campus minimizes disruption for frail or aging residents and reduces transfer trauma. Documented rehab successes - often highlighted as transformative, with residents returning home and regaining mobility - underscore the tangible value of the on-site therapy and nursing teams. The culture of warmth, the depth of programming, and the sense of belonging that emerges among residents and staff contribute a protective buffer against occasional lapses, making the community feel like a true home rather than a set of rooms.
For families weighing alternatives, a few guardrails help sharpen the decision. If budget pressure is a primary driver, compare total cost of living across all levels of care and verify what is included for meals, transportation, and therapy. If daily predictability and minimal risk of care gaps are non-negotiables, consider facilities with reputations for ultra-lean staffing or with explicit, tightly controlled infection and hygiene protocols. If a smaller, more intimate environment is preferred, or if pest control has been a central concern in past experiences, exploring nearby centers that emphasize a quieter, simpler footprint may be prudent. The spectrum at Woodside is strong, but it is not the only option in Kalamazoo, and honest due diligence remains essential.
Bottom line: Woodside at Friendship Village stands out as a capable, well-regarded choice for families seeking a robust, continuum-of-care community with a lively social life, reliable nursing support, and proven rehab outcomes. It rewards families willing to invest in tours, speak with frontline staff, and verify current staffing levels, incident history, and quality practices. When priorities include proactive communication, meaningful activities, and the comfort of a connected, village-like setting, Woodside earns serious consideration. If, however, the expectation is flawless daily care without any reported concerns, or if pest control and ultra-consistent safety measures take absolute precedence, it pays to compare a few alternatives before committing.
83 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Kalamazoo County (7 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Woodside at Friendship Village in Kalamazoo, MI is an assisted living community that offers a wide range of amenities and care services to enhance the quality of life for its residents. The community features a beauty salon where residents can pamper themselves, as well as cable or satellite TV in each apartment for entertainment. Community-operated transportation is available for outings and appointments, and there is a computer center for residents to stay connected.
Meals are served in a dining room with restaurant-style service, offering delicious options to accommodate special dietary restrictions. For those who prefer cooking their own meals, each apartment includes a kitchenette. Housekeeping services ensure that the living spaces are kept clean and tidy.
Woodside at Friendship Village also provides various recreational facilities such as a fitness room, gaming room, small library, and outdoor space for residents to enjoy leisure activities. A wellness center is available to support residents' physical and mental well-being. Wi-Fi and high-speed internet are accessible throughout the community.
To ensure the safety and well-being of residents, 24-hour call system and supervision are provided. Trained staff assist with activities of daily living such as bathing, dressing, and transfers as needed. Medications are managed by the staff, following individualized plans. A mental wellness program is also offered to promote emotional health.
Woodside at Friendship Village is conveniently located with several cafes, parks, pharmacies, physicians' offices, restaurants, places of worship nearby. Transportation arrangements can be made for non-medical needs as well as doctor's appointments.
Overall, Woodside at Friendship Village provides a comfortable and supportive environment for seniors needing assistance with daily tasks while offering amenities and programs to promote an active lifestyle within the Kalamazoo community.
Woodside at Friendship Village is located at 1390 North Drake R, Kalamazoo, MI 49006 in Kalamazoo County, Michigan
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