315 North Sage Street, Kalamazoo, MI 49006
For more information about senior living options: (844) 490-3973
Suji Home emerges in the stories of families as a place that can make a real, positive difference when the care needs are high and the patients are vulnerable. One family recounts caring for their mother there for almost two years, during which she was bedridden and very challenging to manage. They describe Suji Home as a place where the staff ultimately understood her needs and stayed with them through a difficult journey. The owner is noted for actively working to assemble the right caregivers, especially as personnel changed over time, and the family emphasizes that their mother was consistently cleaned and changed during visits. In contrast to a prior experience at another nursing home, where the mother was left sitting in a wet condition, Suji Home provided a level of attention that helped her feel more comfortable. The family also credits the facility with healing bed sores and coordinating well with hospice, describing the care as heartfelt and meaningful - something they felt they could never fully repay.
Yet, another voice among the reviews tells a far harsher story that casts a shadow over the facility's reputation. This reviewer would give zero stars if possible, highlighting a sequence of alarming lapses in care. They describe their mother arriving two months earlier, knowing she was in stage 4 breast cancer and needed help to live at the home. The account details a disturbing mix-up of belongings, with the drawers and closet filled with someone else's clothes shortly after unpacking. The mother reportedly suffered hunger at around 10 p.m. because "the staff are out there sleeping," and the reviewer had to intervene after discovering the mother in the same clothes for two days and lacking a bath. A nurse allegedly followed up on a report of a fall but never called the family to explain what happened, and the reviewer felt compelled to stay with their mother around the clock. They recount a chaotic scene in which medications were mishandled - paramedics' medications were not given, and a staff member allegedly gave morphine to the mother without warning or explanation while other vague episodes occurred, including staff appearing to sleep in the kitchen. The reviewer ultimately moved the mother to another facility, where they felt the care was more compassionate, albeit after a tragic end eight days later. This account paints an image of serious safety concerns, understaffing, and poor communication that left the family deeply unsettled.
A third reviewer adds to the chorus of experiential contrasts, noting particular concerns about attentiveness and medication administration. In their view, the home was not as attentive as it should be: they accuse the staff of force-feeding meds to a patient who had trouble swallowing, neglecting hygiene for more than two days, and allowing other residents to intrude into a space that should have been dedicated to their loved one. They describe a pattern of neglect - no turning or bed care and a general sense that hygiene and daily needs were not being tended to adequately. The call to find another placement is strong here, and there is a hope that such issues would be investigated. This account underscores the potential risk when staffing levels and training do not align with the demands of high-need residents.
Not every note is negative, however. There is a brief, more positive voice noting that a stay of four days following surgery was adequate, and the reviewer felt cared for during that short period - though they were glad to return home. Another reviewer who visited Suji Home for a tour described the facility as very clean and immaculate, with the owner seeming to place the residents' best interests at the forefront. They said they would recommend the facility to anyone without hesitation, underscoring a sense that the place has genuine strengths when viewed up close and with time to observe. These comments highlight a potential for strong, compassionate care in the right circumstances, especially in the context of a well-maintained environment and a leadership focus on resident welfare.
Finally, there is a succinct, mixed sentiment that the home is good for older people who need help - but could be improved. It suggests that while the core concept of Suji Home is sound and there is genuine potential for positive care, there are areas - perhaps facility improvements, consistency in staffing, or processes - that could be enhanced. Taken together, the collection of impressions paints a nuanced picture: Suji Home can be a place of comfort, stability, and respectful care when it functions smoothly, with compassionate staff and reliable routines. At the same time, the more alarming reports remind prospective families that experiences can diverge sharply, driven by staffing levels, training, communication, and oversight. For families evaluating Suji Home, these testimonies illuminate the importance of direct visits, asking detailed questions about staffing patterns, medication procedures, hygiene practices, and how the facility partners with hospice and medical professionals to ensure consistent, safe, and compassionate care.
Suji Home in Kalamazoo, MI is a vibrant and well-equipped assisted living community designed to provide a comfortable and enriching lifestyle for seniors. Our community boasts numerous amenities to enhance the experience of our residents, including a spacious dining room where delicious meals are served, fully furnished accommodations that ensure convenience and ease, and a beautiful garden for those who enjoy spending time outdoors.
At Suji Home, we prioritize the well-being of our residents by offering various care services. Our highly trained staff is available to provide assistance with activities of daily living such as bathing, dressing, and transfers. We also coordinate with healthcare providers to ensure that all medical needs are met promptly and efficiently. Our team is experienced in managing medication as well as dietary restrictions, including special diabetes diets.
We understand the importance of an active social life, which is why we offer a range of daily activities to keep our residents engaged and entertained. From scheduled events to encourage social interaction to stimulating recreational programs, there is always something exciting happening at Suji Home.
Convenience and accessibility are central to our community's location. With 5 cafes nearby, 3 parks within close proximity for enjoying outdoor leisure activities, 15 pharmacies for easy access to medications, and 29 physicians available for comprehensive healthcare support, our residents have everything they need within reach. Additionally, there are 41 restaurants nearby for those looking to explore different culinary experiences. Transportation arrangements for medical purposes are readily available, ensuring easy access to necessary appointments.
Residents at Suji Home can also find solace in knowing that places of worship are conveniently located nearby for spiritual fulfillment. For those interested in cultural experiences, there is a theater close by for entertainment purposes.
Furthermore, the safety and well-being of our residents are paramount. There are two hospitals in the vicinity should any emergency healthcare needs arise.
At Suji Home in Kalamazoo, MI, we strive to create an environment where seniors can thrive and enjoy their golden years. Our dedication to exceptional care, convenient amenities, and an enriching lifestyle sets our community apart as a premier choice for assisted living.
Suji Home is located at 315 North Sage Street, Kalamazoo, MI 49006 in Kalamazoo County, Michigan
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