Hoard Manor in Kalamazoo, MI

Information last verified:

305 West Cork Street, Kalamazoo, MI 49001

For more information about senior living options: (844) 490-3973

4 from 104 reviews
5 stars
58
4 stars
21
3 stars
8
2 stars
5
1 stars
12

Overall Review of Hoard Manor

Pros

  • pro The staff are lovely and very helpful.
  • pro The office staff are super nice and helpful, and the community is clean, friendly, and quiet.
  • pro The ladies are doing a great job helping the attendants.
  • pro The apartments are very nice and clean, and they get tenants in quickly.
  • pro Residents appreciate the smart locks and security.
  • pro Maintenance responds quickly and does excellent work.
  • pro Maintenance staff are awesome, neighbors are friendly, and the grounds are well kept.
  • pro The courtyard has been redone and looks very nice.
  • pro Pets are allowed and residents have had no issues with other pets.
  • pro The grounds are beautiful and well manicured, with staff who keep them that way.

Cons

  • pro The current resident describes the living conditions as absolutely disgusting and roach-infested.
  • pro There is a persistent roach problem that management refuses to fully treat, blaming the residents.
  • pro The leasing manager is described as illiterate on property law and incapable of performing her duties.
  • pro The company lies and refuses to take responsibility for their mistakes.
  • pro The buildings are poorly constructed and the grounds poorly maintained, with dog poop everywhere.
  • pro Maintenance has entered apartments without notice while residents were sleeping.
  • pro They are profit-driven, charging too much for what is provided and difficult to deal with during lease termination.

Review

Hoard Manor in Kalamazoo is best suited for seniors who want a value-focused, low-stress living option with reliable on-site staff, solid maintenance responsiveness, and a quiet, well-kept campus. The community shines for those who prioritize predictable budgeting (with utilities often bundled), straightforward move-in processes, and a neighborhood feel where neighbors are friendly and the grounds are well maintained. It works particularly well for residents who value not having to navigate a lot of modern frills to feel comfortable day to day, and for families seeking a stable senior living vibe without sprawling luxury price tags. In short, this is a practical home for residents who want dependable service, a clean, safe environment, and a strong sense of community, provided the expectations align with what the property can realistically deliver.

Those who may want to consider alternatives are the ones chasing pristine, modern interiors, or those with heightened sensitivities to pests, privacy breaches, or frequent, high-touch upkeep. Multiple reviews flag a persistent roach issue and aging infrastructure, and a number of residents report privacy concerns around maintenance entering apartments without adequate notice. If a resident requires updated, all-new units, in-unit laundry, dishwashers, or a more transparent, consistently professional management track record, it makes sense to compare other Kalamazoo options. Families who cannot tolerate occasional noise from neighboring units, or who need robust exterior lighting and crime-prevention measures beyond the current setup, should also evaluate alternatives with stronger reported performance in these areas.

The core positives, the friendly staff, quick maintenance responses, and the overall upkeep of common spaces and grounds, often offset the main drawbacks. Residents repeatedly praise office teams and maintenance crews for their courtesy, knowledge, and willingness to address issues promptly. The property’s security doors, remodeled apartments in some buildings, and the general sense of safety contribute to a comfortable living experience. Renters also appreciate the value proposition: utilities and some services included in the rent, pet-friendly policies, and a location that keeps stores and services within easy reach. When these strengths align with a resident’s priorities, Hoard Manor provides a dependable, low-friction living environment that can feel like a smart, long-term choice.

Where the balance tips against Hoard Manor is closely tied to reliability and pace of problem resolution in more persistent problems. The roach infestations described by some tenants are not minor inconveniences; they reflect a systemic issue that complicates the daily experience and erodes trust in management’s long-term readiness to solve it. Additionally, several reviews highlight privacy and intrusion concerns, officials or contractors entering units without clear, timely notice, creating a sense of vulnerability that cannot be ignored. While many residents report improvements and effective service, these gaps undermine the confidence needed for a truly worry-free stay, especially for seniors who highly value predictability and autonomy in their living spaces.

On the amenities front, the property generally delivers a favorable package relative to its price point, but with important tradeoffs. The absence of in-unit laundry in some units, limited storage, and the lack of certain conveniences (like dishwashers) are notable drawbacks for active seniors who prefer convenience. Still, the place earns points for on-site maintenance availability, clean and well-kept grounds, and a quiet, walkable environment that supports daily routines and social engagement without overwhelming noise or disruption. The positive notes about safety features, such as security doors and well-lit common areas, help mitigate concerns about crime and neighborhood risks, even as some residents recount parking lot thefts and related incidents that warrant continued attention.

The bottom-line decision for families and residents is practical and clear: Hoard Manor offers a solid, budget-conscious option for seniors who value staff reliability, a calm and clean living environment, and a friendly community, with the understanding that pest challenges and privacy incidents require vigilance and proactive management. Prospective residents should enter with a clear plan to verify pest control history, obtain written confirmation of entry notice practices, and confirm exactly what utilities and services are included in the rent. It’s also wise to assess if the current apartment and building condition matches the resident’s needs, especially regarding laundry, storage, and overall modernization. For those who prize continuity, a proven maintenance culture, and a neighborly setting over sleek, new interiors, Hoard Manor remains a strong, sensible choice worth pursuing, with eyes wide open to the tradeoffs.

Features

Housing

  • 13 resident community capacity 13 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Kalamazoo County (2 miles away) Kalamazoo County (2 miles away)

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Hoard Manor is an assisted living community located in Kalamazoo, MI. It provides board and care home services for seniors who require assistance with activities of daily living.

The community offers a variety of amenities to ensure the comfort and convenience of its residents. This includes a spacious dining room where nutritious meals are served, fully furnished accommodations for a homely feel, and beautiful gardens where residents can relax and enjoy the outdoors. Housekeeping services are provided to maintain cleanliness and tidiness.

Move-in coordination is available to assist new residents in settling into their new home seamlessly. Wi-Fi and high-speed internet are also provided for residents to stay connected with family and friends.

A range of care services is offered to meet the individual needs of each resident. This includes assistance with bathing, dressing, and transfers, as well as medication management. Hoard Manor coordinates with health care providers to ensure proper medical care is received by residents. Special dietary restrictions, including diabetes diets, can be accommodated.

Transportation arrangements for medical appointments are available to ensure that residents can access necessary healthcare services conveniently. Scheduled daily activities are organized to promote social engagement and stimulation.

Hoard Manor benefits from its location, with several cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, theaters, and hospitals nearby. This provides opportunities for socializing, entertainment, shopping, and easy access to medical facilities.

In summary," Hoard Manor offers a comfortable assisted living community in Kalamazoo that prioritizes the well-being of its senior residents by providing various care services while ensuring they have a pleasant living environment."

Nearby Places of Interest

Restaurants

  • Taco Bell (0.2 miles)
  • Burger King (0.2 miles)
  • Jimmy John's (0.2 miles)
  • McDonald's (0.2 miles)
  • Root Beer Stand (0.9 miles)
  • Hibachi Sushi Buffet (0.9 miles)
  • Lee's Famous Recipe Chicken (1 miles)

Pharmacies

  • Walgreens (0.2 miles)
  • Midtown Market Pharmac (1.1 miles)
  • Meijer Pharmacy (1.2 miles)
  • D&W Fresh Market (1.5 miles)
  • D & W Pharmacy (1.5 miles)
  • Kalamazoo Long Term Care (1.6 miles)
  • Walgreens (2 miles)

Physicians

  • Health Partners (0.8 miles)
  • Healthcare Midwest (0.9 miles)
  • Trestlewood Pediatrics (1.2 miles)
  • Rx Optical, a MyEyeDr. Company (1.3 miles)
  • Msu/Kcms Pediatric Endcrnlgy (1.8 miles)
  • Bronson Advanced Cardiac Healthcare (1.8 miles)
  • Wmed Health (1.8 miles)

Places of Worship

  • Southern Heights Christian Reformed Church (1 miles)
  • Milwood United Methodist Church (1.4 miles)
  • Valley Family Church (2.2 miles)

Hospitals

  • WellNow Urgent Care (1.2 miles)
  • Kalamazoo Psychiatric Hospital (1.6 miles)
  • Bronson ProHealth - John St (1.7 miles)
  • Bronson Hand & Elbow Surgery Specialists (1.8 miles)
  • Hilda's Rehab Clinic (2.6 miles)
  • Textile Systems (2.8 miles)

Cafes

  • Water Street Coffee Joint (1.4 miles)
  • Brite Eyes Brewing Co. (1.4 miles)
  • Tim Hortons (1.7 miles)
  • Sweetwater's Donut Mill (2.5 miles)
  • Starbucks (2.6 miles)
  • Starbucks (3.2 miles)

Transportation

  • Kalamazoo - Battle Creek International Airport (AZO) (2.1 miles)
  • Amtrak (2.5 miles)

Parks

  • Bronson Park (2.1 miles)

Theaters

  • Celebration Cinema (2.7 miles)

Frequently Asked Questions

Where is Hoard Manor?

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